How LigoLab's Pathology Lab Software Supports Lab Report Customization and Client Preferences

Editor’s Note: LigoLab’s all-in-one medical LIS & lab billing informatics platform is a laboratory information system (LIS) software that supports all laboratory report templates, including anatomic pathology, molecular diagnostics, clinical laboratory, and specialty. In this article, we focus on LIS pathology report templates.

Replacing Legacy LIS System Software with Cloud-Based, All-in-One Informatics Platforms

For clinical laboratories and anatomic pathology groups, having a modern and flexible LIS system that adapts as a lab’s business grows and changes is essential. 

Traditional on-premise laboratory information systems are often too rigid to support the agility that today’s lab managers require. As a result, more organizations are moving away from aging medical LIS software platforms and embracing cloud-based, all-in-one solutions, such as the comprehensive and highly adaptable LigoLab Informatics Platform.

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A Comprehensive, Configurable LIS System Platform That Centralizes All Laboratory Operations

With the LigoLab platform serving as the unified hub for all technical, financial, and administrative workflow management, laboratory leaders can confidently move beyond inefficient legacy LIS systems and adopt a fully integrated pathology software solution that is both all-inclusive and infinitely configurable. The platform offers a wide range of advanced laboratory information system functions designed to eliminate bottlenecks, enhance accuracy, and support scalable growth.

LigoLab’s modern, feature-rich LIS software environment includes powerful capabilities such as specimen barcoding and tracking, a comprehensive and searchable audit trail, compliance validation embedded at every step, and a proprietary interface engine that ensures maximum interoperability with instruments, electronic health records, and all third-party services (including lab revenue cycle management). A flexible rule engine and LIS system automation tools further streamline workflows, reduce manual intervention, and significantly minimize the risk of human error.

Building on this foundation, LigoLab also offers unmatched report customization with an extensive suite of configuration tools for any client, discipline, or diagnostic requirement. 

Now let’s explore how the platform’s intuitive report-building template engine creates true market differentiation and empowers laboratories to meet the evolving needs of both providers and patients. 

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The Importance of Flexible Pathology Lab Software Powering Advanced LIS System Functions

Modern pathology lab software has become essential for helping laboratories achieve their operational objectives, maintain regulatory compliance, and deliver the elevated service levels that today’s clients expect. The latest generation of LIS system platforms, developed by forward-thinking laboratory information system companies, gives lab managers the autonomy to design polished, fully customized reports in-house and distribute them effortlessly through multiple channels, all within a unified system.

“At LigoLab, we’ve prioritized lab reports from day one,” said LigoLab CEO Suren Avunjian. “We’ve equipped the LigoLab platform with a super-powerful report-building template engine that puts laboratories in control, enabling our customers to produce fully customizable reports that they can build and manage themselves.”

This level of autonomy is possible because LigoLab’s template-driven reporting engine delivers unmatched flexibility and precision. Users gain access to rule-based formatting, pixel-level layout control, rich text, full-color design elements, embedded images and diagrams, annotations, macros, and voice dictation. Since every laboratory information system function comes pre-loaded and fully licensed, labs can configure reports to match the specific preferences of each client or provider group.

With LigoLab’s LIS software, every component of the report can be customized, from patient demographics and logos to diagnostic details, comments, history, microscopic findings, and gross descriptions. Once designed, these reports can be automatically generated in multiple formats and distributed through a wide range of delivery channels, including provider portals, outreach systems, EHR interfaces, secure email, fax, in-house printing, PDF outputs, APIs, IVR, SMS, and remote print servers.

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A Reporting Experience That Strengthens the Lab’s Brand and Enhances Communication

The result is a polished, consistent reporting experience that elevates the laboratory’s brand, satisfies a wide range of client expectations, and improves communication across the entire continuum of care.

“We rarely find ourselves needing to modify the report-building engine to meet a laboratory’s requirements,” noted Tony Oganesian, LigoLab’s Chief Technology Officer. “With such a robust template engine, labs have full control over how their reports look, how they flow, and how they’re formatted. They can define which attachments or embedded elements to include and determine exactly how those reports are presented.”

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Harnessing the Power of LIS System Software with Dual Reporting Engines

So, how does LigoLab’s all-in-one medical LIS and lab billing solution enable fully configurable lab reports?

Oganesian explained that this level of flexibility is powered by two specialized sub-engines that work together seamlessly.

“One engine manages the outer structure of the lab report, handling elements like headers, footers, pagination, and company logos,” said Oganesian. “We refer to these components as report templates. This engine also allows laboratories to split test results into multiple report formats based on client preferences.”

He went on to describe a second engine within the LIS lab software that focuses specifically on result templates. These govern the layout and organization of findings within the report, ensuring that the clinical information is displayed clearly, consistently, and in line with the customer’s expectations.

“With our LIS system, clients can present findings by mixing and matching these templates,” Oganesian added.

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How Top Labs Use LIS Systems to Personalize Reports and Elevate Client Service

Most physicians have distinct reporting preferences, and the laboratories that outperform their competitors are the ones equipped with modern LIS systems that can honor those nuances. Forward-thinking lab leaders can partner closely with advanced LIS software vendors to elevate their service offerings, delivering tailored experiences such as co-branded reports, custom layouts for individual clients, and preferred delivery methods across multiple channels.

These preferences are set up once in LigoLab’s LIS system module, and the platform automatically applies them thereafter, delivering a seamless and personalized experience for every provider.

“Some doctors prefer to receive all results consolidated into a single report, while others want pathology, clinical, and molecular findings split into separate documents and finalized independently,” Oganesian explained. “Our LIS system gives labs the flexibility to manage and honor each of these preferences with ease.”

Synoptic Reporting and Self-Service Configuration for Labs Seeking Both Flexibility and Standardization

For laboratories wanting to blend customization with industry-standard reporting, LigoLab offers full synoptic reporting support through its integration with the College of American Pathologists (CAP). Using CAP’s Cancer Reporting Templates, pathologists no longer need to type or dictate lengthy narrative text. Instead, they select from guided options and respond to required or optional fields that automatically generate standardized, boilerplate content. Each template is routinely updated to ensure accuracy and compliance, and all essential data elements are incorporated into the final report.

LigoLab’s self-service report-building engine, paired with its flexible report and result templates, offers a refreshing alternative for labs frustrated by the slow turnaround times and hidden costs typically associated with updating legacy LIS systems. With LigoLab, lab managers receive the training to make these configurations themselves, while the platform’s support team remains readily available whenever assistance is requested.

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Laboratory Information System Companies that Make Customers a Top Priority

If a lab manager ever needs assistance configuring a report, support is just a single ticket away, thanks to LigoLab’s knowledgeable and highly responsive support team.

“We view our lab customers as true partners,” said Oganesian. “We’re not simply licensing our LIS software and stepping aside. We make sure our partners have the tools, the capabilities, and the ongoing support they need to grow. That includes helping them build custom reports and templates whenever necessary.”

Because such a high level of configurability can introduce a learning curve, LigoLab has invested heavily in its support and training teams to ensure users have everything they need to succeed.

“Typically, we encourage new customers to begin by working closely with our support team and exploring the extensive library of pre-built templates already available within the LIS system,” Oganesian explained. “These templates can be branded and tailored to achieve the desired presentation. As users become more familiar with our LIS system platform, they quickly gain the skills to manage all customizations on their own.”

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With LigoLab, you get the best of both worlds: fully customizable lab reports and responsive and helpful support from experienced engineers. 

“We don’t put this complexity on our lab partners to figure out during LIS system implementation,” said Oganesian, referring to the unlimited configuration possibilities within LigoLab’s comprehensive LIS system software. “Instead, we either present our lab partners with a wide variety of existing templates or define what reporting outcomes they desire for our implementation team to build.”

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“Then, we use our tools to give them the most maintainable report going forward and the most intuitive set of templates to work with,” continued Oganesian. “We’ve built this flexibility into the LIS so the support team can provide this service during validation and before going live, ensuring that the right template comes up for the right client every time.” 

After a LigoLab user gains confidence and comfort with the advanced LIS system, configurations can be done without assistance or IT expertise. That’s not the case with other laboratory information system software, where special IT skills are required, and report template changes can cost tens of thousands of dollars and take weeks to months to complete. 

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“Although this idea might seem overwhelming for a new user, it becomes an appreciated aspect of our pathology lab software over time,” added Avunjian. “Our clients simply love this flexibility and control. The report-building template engine is intuitive. It doesn’t require any special IT skills. Template changes are free and immediate.”

Experience Unmatched Flexibility with the LigoLab Platform

Ready to see how a fully configurable, all-in-one medical LIS & lab RCM platform can transform your laboratory?

Connect with a Ligolab product specialist today to explore powerful automation tools, a customizable reporting engine, and flexible workflows designed to grow with your organization.

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