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LigoLab FAQs
December 29, 2025
Frequently Asked Questions About LigoLab’s Laboratory Information System (LIS)
Can LigoLab’s LIS system support the workload of a fast-growing clinical laboratory or pathology practice?
Yes. LigoLab’s LIS healthcare solution is a scalable, enterprise-grade laboratory information system designed to support high-volume clinical laboratories and pathology practices. LigoLab’s LIS software can manage complex workflows, increasing specimen volume, and multi-facility operations without performance degradation.
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What advantages do laboratories gain from a fully integrated medical LIS and laboratory revenue cycle management (lab RCM) platform?
A fully integrated laboratory information system and lab RCM software eliminates data silos between clinical lab workflow and laboratory billing operations. LigoLab’s all-in-one LIS software platform integrates order entry, specimen tracking, test results, coding, lab billing, and collections into a single, unified system, reducing errors, accelerating cash flow, and enhancing operational efficiency.
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Can an all-in-one LIS system platform improve laboratory productivity and profitability?
Absolutely. LigoLab’s medical laboratory information system software replaces manual processes with rule-based automation and real-time lab workflow queues. This improves turnaround times, reduces rework, minimizes claim denials, and enables laboratories to scale operations profitably without proportional increases in staffing.
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What is the difference between an LIS system and a LIMS system?
Laboratory information systems (LIS systems) are designed specifically for healthcare environments to manage patient-centric diagnostic testing. An LIS system tracks patient demographics, specimens, test results, and reporting while supporting clinical compliance and patient safety.
Laboratory information management systems (LIMS software) are typically used in non-medical environments such as research, pharmaceutical, and manufacturing labs. LIMS platforms are sample-centric rather than patient-centric and are not built to support clinical diagnostics or healthcare billing workflows.
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What is laboratory revenue cycle management (lab RCM)?
Laboratory revenue cycle management (lab RCM) refers to the financial processes required to capture, manage, and collect reimbursement for diagnostic testing services. An integrated LIS system and lab RCM software ensure accurate data capture at order inception, enabling clean claims, faster reimbursements, and improved financial visibility.
How does LigoLab’s LIS software improve laboratory billing accuracy?
LigoLab’s LIS system software integrates real-time patient and payer verification, automated coding, and rule-driven data validation at the earliest stage of operational workflow. This upstream approach reduces downstream lab billing errors and prevents rejections and denials caused by missing or inaccurate information.
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What makes LigoLab different from other LIS software vendors?
LigoLab is a purpose-built laboratory information system software provider offering:
- A unified LIS + RCM architecture
- Rule-based automation across clinical and financial workflows
- Configurable workflows for all diagnostic disciplines
- Real-time dashboards, audit trails, and compliance controls
- Unlimited customization without third-party middleware
Unlike legacy LIS vendors, LigoLab delivers continuous innovation, responsive support, and scalable LIS software designed for modern laboratories.
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Does LigoLab’s LIS system support all diagnostic testing disciplines?
Yes. LigoLab’s laboratory information system supports:
- Anatomic Pathology
- Clinical Laboratory
- Molecular Diagnostics
- Laboratory Revenue Cycle Management
- Direct-to-Consumer Lab Testing
Each module operates on the same LIS software platform, ensuring seamless data exchange and consistent workflows across the entire laboratory.
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Can the LigoLab LIS software handle high-volume laboratory operations?
Yes. LigoLab’s LIS system software supports laboratories processing 500,000-plus billed tests annually. The platform is designed for performance, scalability, and reliability, enabling laboratories to grow volume, complexity, and outreach without system constraints.
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How flexible is LigoLab’s laboratory information system?
Qualified users can configure workflows, rules, templates, reports, and automation logic directly within the LIS software (without relying on external lab vendors). This empowers laboratories to continuously optimize operations as testing menus, regulations, and business needs evolve.
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How is LigoLab’s LIS software deployed?
LigoLab offers both cloud-based and server-based LIS system deployments, powered by enterprise-grade architecture. The platform runs on Mac and Windows operating systems, does not require a VPN, and supports enterprise security, redundancy, and uptime requirements.
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Does LigoLab integrate with third-party laboratory software systems?
Yes. The LigoLab LIS system platform integrates directly - without third-party middleware - with:
- EHR and EMR systems
- Instrument interfaces
- Clearinghouses and payment processors
- Eligibility and insurance discovery services
- National registries and compliance databases
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Does LigoLab provide ongoing LIS software updates?
Yes. All LIS software updates are included in LigoLab’s standard licensing model. Updates are released regularly and include regulatory changes, feature enhancements, and performance improvements, without additional fees.
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What is LigoLab’s aligned pricing model, and how does it benefit laboratories?
LigoLab’s aligned pricing model is designed to ensure that the success of the LIS system provider and the laboratory is fully aligned. Unlike traditional LIS software vendors that charge per user, per module, or per interface, LigoLab’s laboratory information system pricing is tied to diagnostic testing volume.
This approach eliminates hidden fees and removes barriers to growth, allowing laboratories to expand users, workflows, automation, and functionality without incremental licensing penalties. As test volume grows, LigoLab grows alongside the laboratory, creating a true partnership model that supports long-term scalability, operational efficiency, and financial performance.
By aligning pricing with utilization rather than restrictions, LigoLab’s LIS software incentivizes continuous optimization, innovation, and automation (instead of discouraging adoption through cost constraints).
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How does LigoLab demonstrate its commitment to the highest levels of customer support?
LigoLab is widely recognized for delivering enterprise-grade customer support that matches the mission-critical role of its laboratory information system software. Support is not treated as an add-on; it is a core component of the LIS platform offering.
Laboratories receive:
- Direct access to knowledgeable LIS system specialists with deep clinical and laboratory operations experience
- Responsive, real-time assistance from an in-house support and development team
- Ongoing collaboration for workflow optimization, automation enhancements, and system configuration
- Continuous LIS software improvements driven by customer feedback
Because LigoLab’s LIS system is highly configurable, support teams work closely with laboratory staff to ensure workflows evolve alongside testing complexity, regulatory changes, and business growth. This long-term commitment ensures laboratories never outgrow their LIS software and always have expert guidance as operational demands increase.
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Ready to learn more about LigoLab’s LIS system?
To learn more about LigoLab’s all-in-one laboratory information system software, including modules for pathology, clinical labs, molecular diagnostics, laboratory billing, and direct-to-consumer testing, schedule a personalized LIS software demonstration by clicking below.
Act Now: Speak with a LigoLab Product Specialist!
