LigoLab’s Complete Laboratory
The LigoLab LIS & RCM Laboratory Operating Platform supports and streamlines the complete life-cycle of all laboratory and financial operations. The platform includes robust operational modules for Anatomic Pathology (AP), Clinical Pathology (CP), Molecular Diagnostics (MDx), Revenue Cycle Management (RCM), and Direct-to-Consumer (D2C), all on one integrated software infrastructure.
LigoLab’s Supporting Modules
LigoLab’s powerful tracking and handling module supports lab personnel as they receive, label, and analyze samples, and then record the test results. Every specimen has a unique ID, every single step is tracked securely, and labs control how deeply they want to track and control the workflow.
The system is designed for just-in-time functionality. This means that when the specimen is scanned at the grossing bench, the system shoots out the cassette specifically connected to that specimen with a 2D barcode identifier, making it all but impossible to accidentally put a specimen into the wrong cassette. Everything is orderly and organized. Same for the microtome. When a cassette is scanned, it only prints the slides that are going to be needed for that cassette.
Everything is automated and integrated, allowing users to track both beginning and end times for processing, and when samples were embedded. The system also assists with case assembly before sign-out. All the pathologist needs to do is scan the slide in front of him/her to open up the case, and then sign out after reviewing the case. The system also helps with archiving and disposal.
The LigoLab outreach module is called LigoLab Connect. It enables remote orders and the retrieval of results, and it can also initiate the billing cycle on the front-end by triggering eligibility checks, address validations, and insurance discovery at remote order entry. Users can receive and search for reports, pull cumulative charts, fax out of the system, and gain access to any scanned document associated with a case, leading to a big reduction in incoming customer service calls.
LigoLab Connect is a secure internet application that can be branded with logos and serve as an extension of your business. With it, clients can manage reports, do specimen tracking, generate labels, and more. Plus, it comes with an unlimited distribution license, removing the need for any third-party outreach software. It works over the internet, and there is no limit on users.
LigoLab makes the sharing of every document associated with a case both easy and timely with its document imaging module. In the system, all documents including requisitions, reports, EOBs, and statements are scanned and accessible in one convenient place. With scanned documents, paperwork is eliminated, workflows become more efficient, and the archival of documents for compliance purposes becomes much more manageable. The document imaging module can be accessed from the platform and remotely via the secure LigoLab Connect outreach application.
The send-out tracking module supports and tracks specimens that are sent to reference labs. The requisitions, manifests, labels, and forms associated with send-outs are accessed in the send-out queue. With this tracking module, users can configure unique turnaround times per client and track the urgency of a particular record with different colors. This visual indicator is located in the send-out receive queue, and it helps the send-out team identify which records are a priority and if there is a problem.
Once the send-out work has been completed and test results and samples are returned, the user can add the reference report to the case before releasing it.
The customer relationship management module (CRM) is an automated tool that can be used internally by labs to help them organize and manage customer interactions and the data associated with customer accounts. It supports the customer service department, tracks quality assurance, service requests, and fulfillment, and all customer-related issues remain in a real-time queue until they are resolved.
LigoLab has integrated with whole slide imagers for image analysis for over a decade. This module is primarily used by anatomic pathology veterinary labs, but it’s starting to become more common as a tool for the analysis of human organs.
The direct-to-consumer portal is called TestDirectly. It connects labs directly with patients for safe and easy sample collecting, processing, and reporting. The portal seamlessly integrates with any LIS and eliminates paperwork and manual processes. Patients simply self-register, select a collection facility and book an appointment from the comfort of their computer or mobile device. The portal is also set-up for both employer and organizational testing, and it includes testing workflows for long-term care and correctional facilities, schools and university systems, the entertainment industry, and more.
The business intelligence module covers all reporting and compliance requirements, including CLIA and CAP reports. With this module, users can access and configure dashboards, charts, and tables to produce metrics that represent the lab’s performance at both a high level and on a more granular scale. They can transparently see accurate and real-time data from every department that can be shared easily across the organization to identify issues before they become big problems.
LigoLab’s Supporting Engines
Adding a step to an established workflow is made easy with the workflow designer engine. All the common workflows are loaded into LigoLab LIS, but users have the option to add steps and uniquely configure a workflow to maximize results.
The LigoLab interface engine has an agnostic and open design that allows LigoLab LIS to connect to any instrument, EHR, or third-party service with ease. This includes billing services, the tumor registry, and state reporting agencies. The interface engine supports all file formats, including API, HL7, X12, XML, PDF, Flat File, and ASTM.
Reporting & Distribution
This engine puts the user in control, enabling the creation of fully customizable and uniform lab reports without external help, and then facilitating the delivery of these reports and all other documents (requisitions, invoices, letters to patients and providers, etc.) in 10 different ways to suit the customer’s preference. There is never a reason to leave the LIS because all distribution is performed within the system. The powerful reporting and distribution engine features rule-based formatting and uniform presentation for lab reports, and it supports the full richness of word (format, size, colors, highlights, etc.), plus images, diagrams, annotation, macros, conditional rules, dictation to text, and CAP cancer protocol templates. Co-branding and personalization with saved customer preferences adds value for users and customers, as does the pulling together of multiple results from multiple sources into one integrated report.
Rule & Automation
The rule engine enables users to build simple to complex rules and actions into the system based on any logical condition, and then the automation engine daisy chains these rules to build decision support trees. With this engine, users can configure a rule that fires when a certain set of conditions are met. A good example of this is the use of conditional fields in LigoLab report templates. Normally a complex combination of rules requires a custom script, but not with this system. Instead, users can write their own conditional rules without involving a developer.
Voice Dictation & Control
The voice dictation and control engine enables voice transcription in LigoLab LIS while minimizing clicks on the keyboard. With this engine and the proper software, there is no longer a need to hire a transcriptionist or wait for a transcription. Users can check transcriptions in real-time as they come up on the screen, streamlining the workflow and making it both cost-efficient and performance efficient while improving turnaround times. This engine is Dragon NaturallySpeaking voice-capable and supports all voice recognition software.
Why Choose LigoLab?
LigoLab’s comprehensive and flexible platform leverages efficiency, automation, and transparency to reduce human errors and processing delays, while boosting productivity, improving turnaround times, and making laboratories more profitable.
The platform is powered by enterprise-level software that’s internet-enabled, can be hosted on a local server or in the cloud, and can run on any operating system anywhere around the world and without VPN connections.