Streamline Laboratory Workflow Management With Customized Lab Reports & Unmatched Client Support

Modern medical laboratories need flexible and adaptable laboratory information systems (LIS) that can evolve to meet a changing landscape. 

Traditional on-premise laboratory information systems often fall short, prompting lab directors and managers to pursue more comprehensive, cloud-based solutions like LigoLab’s all-in-one Medical LIS & Lab RCM Informatics Platform, which supports every laboratory report format, from anatomic pathology and clinical testing to molecular diagnostics and specialty workflows.

Join us as we explore LigoLab’s powerful pathology lab software reporting customization capabilities and showcase how the platform adapts to client preferences, setting itself apart from other LIS systems by meeting the unique needs of both customers and patients.

Discover More: Pathology Lab Reporting Software - Enhancing Laboratory Efficiency

Flexible LIS System Reporting: Driving Efficiency, Compliance, & Client Satisfaction

Flexible and efficient LIS system reporting tools are crucial in upholding operational and regulatory standards and exceeding client expectations.

Pathology LIS system reporting technology has evolved significantly, enabling lab directors and managers to independently create and manage reports without relying on LIS software vendors or incurring additional support costs. Modern LIS system platforms also make it easy to deliver reports through multiple channels, ensuring fast, reliable communication that strengthens client satisfaction and loyalty.

By adopting modern and flexible LIS system solutions, labs can enhance their laboratory workflow management, ensure regulatory compliance, and forge stronger relationships with their clientele, a key contributing factor to the lab's overall success.

Discover More: Six Factors That Should Be Considered Before Upgrading Your Lab's Pathology Reporting Software

Why Choose LigoLab’s LIS System?

1. A Comprehensive & Adaptable LIS System Solution

LigoLab’s LIS system offering provides lab directors and managers with an all-encompassing and customizable pathology lab management solution that effectively replaces outdated legacy LIS systems. Its key features include:

• Pathology Specimen Tracking System: The LIS system ensures precise specimen handling and prevents errors with advanced barcoding and sample tracking. This feature allows labs to accurately track specimens throughout their entire lifecycle (from collection to analysis and reporting).
• Comprehensive & Searchable Audit Trails: The LIS system offers a robust, searchable audit trail that provides instant access to crucial data on lab activities, quality control, and compliance measures. This feature enhances transparency and simplifies record-keeping.
• Compliance Verification Throughout the Process: The LIS system prioritizes regulatory compliance at every stage of lab workflow. By incorporating automated compliance checks and safeguards, labs can ensure adherence with industry regulations and standards, mitigating the risk of costly penalties and legal issues.
• A Proprietary Interface Engine for Seamless Interoperability: The LIS system platform also features a built-in interface engine that maximizes interoperability with instruments, electronic health records (EHR), and third-party services. This feature ensures seamless data exchange and communication between all laboratory software systems, reducing manual data entry and improving overall lab efficiency.
• Flexible Rules & Automation Engines for Efficient Workflows: The LIS system is supported by rule and automation engines that customize workflows, streamline operations, and minimize manual intervention. By automating repetitive tasks, labs can significantly reduce human error, leading to more accurate results and enhanced productivity.

Case Study: The ECPC Success Story - Tripling Productivity & Boosting Net Collections by 35% with LigoLab Informatics Platform

2. Flexible Lab Report Customization

LigoLab's innovative report-building template engine empowers lab directors and managers to generate and manage fully customizable lab reports tailored to meet the unique requirements of their clients and patients. 

“At LigoLab, we have prioritized lab reports from day one. We’ve equipped our LIS system platform with a super-powerful report-building template engine that gives our customers fully customizable lab reports that they can build and manage themselves.”  

- Suren Avunjian, LigoLab CEO

This flexible LIS system customization offers several advantages that significantly enhance the value of lab reports:

• Consistent Presentation & Rule-Based Formatting: The LIS system ensures uniform, professional report layouts while leveraging rule-based formatting, one of the hallmarks of top-tier LIS lab platforms, to simplify report creation so staff can focus on accuracy rather than formatting.
• High-Quality Report Design: Its advanced template engine delivers pixel-level precision, full-color support, and rich text capabilities, producing clear, visually appealing reports that effectively communicate critical information.
• Multimedia Support: Pathologists and medical directors can seamlessly add images, diagrams, annotations, and macros to create comprehensive reports that help clients and patients better understand test findings and make informed decisions.
• Voice Dictation (Speech-to-Text) Integration: With built-in LIS system speech-to-text functionality, users can dictate observations directly into the report, saving time, reducing clicks, and minimizing transcription errors.
• Conditional Rules for Client Preferences: The LIS system’s flexible conditional logic allows labs to tailor reports to specific client requirements, boosting satisfaction and strengthening long-term relationships.

“We very rarely find ourselves having to make enhancements to the report-building engine to accommodate the needs of a customer. With this engine, the lab can customize how reports look, flow, and are formatted. They can choose the types of attachments or embedded information used, and how the reports are presented.”

- Tony Oganesian, LigoLab’s Chief Technology Officer

3. Enhanced Client Preferences with Dual Reporting Engines

LigoLab’s laboratory information system features dual reporting engines that provide exceptional customization and flexibility to meet a wide range of client needs. These advanced capabilities elevate the client experience while improving efficiency across lab operations.

Key benefits include:

• Distinct Focus on Report Elements: The first engine manages the outer structure of each report (headers, footers, pagination, and logos), ensuring a polished, professional look and consistent branding across all documents.
• Tailored Content Presentation: The second engine controls the result templates, shaping how findings are displayed within the report. This allows labs to present information in ways that match each client’s unique preferences, enhancing clarity and satisfaction.
• Customizable Reporting Experience: With these LIS system tools, labs can deliver a fully personalized reporting experience for every customer, setting themselves apart by offering customization that exceeds typical industry standards.
• Efficient Management of Client Preferences: LigoLab’s dual-engine design effortlessly handles individualized client requirements, from custom layouts and co-branding to preferred delivery methods, automating these variations with ease.
• Adaptability for Changing Client Needs: The LIS system’s flexibility enables labs to quickly update report elements as client expectations evolve, helping maintain strong relationships and customer satisfaction.

Discover More: Comparing LigoLab Informatics Platform with Legacy Laboratory Information System Software

4. Integration with the College of American Pathologists (CAP)

LigoLab’s LIS system software strengthens reporting by integrating directly with the College of American Pathologists (CAP) to support synoptic reporting, delivering a more efficient, accurate, and consistent process for pathology teams.

• Access to CAP’s Cancer Reporting Templates: Users can leverage CAP’s standardized, regularly updated cancer templates to streamline case reporting and ensure alignment with current guidelines.
• Guided Standardization: Pathologists are prompted to complete required and optional template fields, ensuring every essential data element is captured, and reports are both thorough and reliable.
• Time & Effort Savings: By eliminating the need to type or dictate extensive narrative text, the CAP integration saves significant time and reduces workload, allowing pathologists to focus on higher-value tasks.
• Enhanced Reporting Consistency: Using CAP templates promotes a uniform, structured reporting approach across the lab, improving clarity and communication for clinicians and patients.
• Compliance with Industry Standards: The built-in CAP integration ensures labs are current with evolving standards and guidelines, supporting ongoing compliance and reporting excellence.

On-Demand Webinar: How Standardization and Enhanced Reporting Capabilities Improve Lab Workflow and Overall Business Operations

5. Superior Customer Support and Training

LigoLab takes pride in offering exceptional customer support and comprehensive training to ensure a smooth transition for new LIS system users and ongoing success for existing customers. 

“We see our lab customers as true partners; we’re not simply licensing our LIS system and walking away. Instead, we ensure that our lab partners have the LIS software and the level of service they need to grow, including building custom lab reports and templates for them as needed.”

- Tony Oganesian, LigoLab’s Chief Technology Officer

LIS lab users can rely on LigoLab's support team for a range of services that enhance the overall user experience, including:

• Expert Assistance: LigoLab’s experienced support team is always available to assist with report configuration, template customization, and any challenges that arise during LIS system implementation.
• Customized Training Programs: LigoLab delivers tailored training designed around each lab’s unique needs, ensuring directors, managers, and staff gain the skills required to leverage the LIS system for increased efficiency and business growth.
• Responsive Support: Known for fast, effective customer service, LigoLab’s team helps users resolve issues quickly to keep operations running smoothly.
• Continuous Learning Opportunities: Users benefit from ongoing education through webinars, tutorials, and feature updates, making it easy to stay current with new LIS system capabilities and best practices.
• Proactive Issue Resolution: LigoLab actively monitors the LIS system to detect and address potential problems before they affect users, ensuring a seamless experience.
• Long-Term Partnership: LigoLab treats every customer as a partner, going far beyond typical LIS vendors to support long-term success and satisfaction.

‍Discover More: Market Differentiation and Unmatched Customer Service - Two Major Reasons Why You Should Consider LigoLab for Your LIS System Upgrade

‍

Empowering Labs with Tailored LIS System Solutions & Expert Assistance

LigoLab prioritizes customer support that delivers a smooth, intuitive, and consistently reliable user experience. With fully customizable lab reports and guidance from a highly skilled engineering team, lab directors, managers, and staff can navigate the LIS system with confidence. During implementation, LigoLab provides a wide range of existing templates and collaborates closely with customers to define their ideal reporting outcomes.

This built-in flexibility enables the support team to deliver exceptional service throughout validation and before go-live, ensuring every customer receives the most appropriate and maintainable report template. 

“We don’t put this complexity on our lab partners. We present them with existing templates or work with them to define the reporting outcomes they want, and our implementation team builds it. Our tools allow us to create intuitive, flexible templates so the right report appears for the right client.”

- Tony Oganesian, LigoLab’s Chief Technology Officer

Over time, users become increasingly confident with the LIS system, enabling them to manage configurations independently and without IT assistance.

This stands in sharp contrast to legacy pathology LIS systems, which often demand specialized IT expertise and costly, time-consuming template modifications. LigoLab’s intuitive report-building engine removes those barriers, providing fast, free, and easily configurable template updates with no technical skills required.

“Although this idea might seem overwhelming for a new user, eventually it becomes an appreciated aspect of our LIS system. Our customers simply love this flexibility and control. The report-building template engine is intuitive, and special IT skills aren’t required. Template changes are free and immediate.”

- Suren Avunjian, LigoLab CEO

Discover What Modern LIS System Support Should Look Like

LigoLab’s commitment to exceptional customer support, combined with its powerful, flexible LIS system, helps labs stay compliant, operate efficiently, and exceed client expectations. This adaptability and ease of use make LigoLab a trusted partner in today’s rapidly evolving laboratory landscape.

Ready to learn more? 

Act Now: Contact a LigoLab Product Specialist!