Streamline Your Lab Workflow with LigoLab LIS: Customized Lab Reports & Unparalleled Client Support
November 21, 2023
Modern medical laboratories need flexible and adaptable laboratory information systems (LIS) that can evolve with their businesses.
Traditional on-premise solutions often fall short, leading lab managers to seek comprehensive, cloud-based alternatives like LigoLab's award-winning LIS & RCM Laboratory Informatics Platform. This platform caters to all medical laboratory report templates, including Anatomic Pathology, Molecular, Clinical, and Specialty.
In this article, we’ll delve into LigoLab LIS module and lab report customization capabilities, its adaptability to client preferences, and how it distinguishes itself in the market by addressing the unique needs of customers and patients.
The Power of Flexible LIS Reporting: Driving Efficiency, Compliance, & Client Satisfaction
Flexible and efficient LIS reporting tools play a crucial role in upholding operational and regulatory standards, while also exceeding client expectations.
Over time, LIS reporting technology has undergone considerable advancements. These improvements empower lab managers to independently create and manage lab reports within the department, eliminating the need for external assistance and the associated cost.
The most advanced LIS systems facilitate seamless distribution of these reports to clients through diverse delivery channels. This streamlined communication fosters customer satisfaction and loyalty.
By adopting modern and flexible LIS reporting solutions, labs can enhance their workflows, ensure regulatory compliance, and forge stronger relationships with their clientele, a key contributing factor to the lab's overall success.
Why Choose LigoLab’s LIS Software?
1. Comprehensive & Adaptable Solution
LigoLab’s LIS software provides lab managers with an all-encompassing and customizable LIS system that effectively replaces outdated legacy LIS systems. Its key features include:
- Pathology specimen tracking system: LigoLab Informatics Platform ensures precise specimen handling and prevents errors by implementing an advanced barcoding and tracking system. This feature allows labs to accurately track specimens throughout their entire lifecycle, from collection to analysis and reporting.
- Comprehensive & searchable audit trails: The platform offers a robust, searchable audit trail function, providing lab managers with instant access to crucial data on lab activities, quality control, and compliance measures. This feature enhances transparency and simplifies record-keeping, enabling labs to quickly identify and resolve any issues that arise.
- Compliance verification throughout the process: LigoLab’s LIS system prioritizes regulatory compliance at every stage of the laboratory workflow. By incorporating automated compliance checks and safeguards, labs can ensure they adhere to industry regulations and standards, mitigating the risk of costly penalties and legal issues.
- A proprietary interface engine for seamless interoperability: The platform's built-in proprietary interface engine maximizes interoperability with a wide range of instruments, electronic health records (EHRs), and third-party services. This feature ensures seamless data exchange and communication between various systems, reducing manual data entry and improving overall lab efficiency.
- Flexible rules & automation engines for efficient workflows: LigoLab’s LIS module is supported by rule and automation engines that allow for the creation of customized workflows that streamline operations and minimize manual intervention. By automating repetitive tasks, labs can significantly reduce the potential for human error, leading to more accurate results and enhanced productivity.
2. Flexible Lab Report Customization
LigoLab's innovative report-building template engine empowers lab managers to generate and manage fully customizable lab reports tailored to meet the unique requirements of their clients and patients.
“At LigoLab, we have prioritized lab reports from day one. We’ve equipped our informatics platform with a super powerful report-building template engine that puts the laboratory in control, giving our customers fully customizable lab reports that they can build and manage themselves.”
- Suren Avunjian, LigoLab CEO
This flexible customization offers several advantages that significantly enhance the value of lab reports:
- Consistent presentation & rule-based formatting: Users benefit from uniform report presentation, ensuring a professional and polished appearance. Rule-based formatting streamlines the report creation process, allowing lab managers to focus on delivering accurate results rather than grappling with complex formatting issues.
- High-quality report design: LigoLab's template engine supports pixel-level accuracy, full-color and rich text, enabling the creation of visually appealing and easy-to-read reports. This attention to detail enhances the overall user experience and helps to clearly convey crucial information to clients and patients.
- Multimedia support: The platform allows lab managers to incorporate images, diagrams, annotations, and macros directly into their reports, providing a comprehensive and informative overview of lab findings. This multimedia support enables clients and patients to gain a deeper understanding of the results, leading to better-informed decision-making.
- Voice dictation (speech-to-text) integration: LigoLab's template engine includes voice dictation (speech-to-text) capabilities, enabling lab managers to quickly and efficiently dictate their observations and findings directly into the report. This feature saves time and mouse clicks while reducing the risk of transcription errors.
- Conditional rules for client preferences: The platform supports the creation of conditional rules that accommodate specific client preferences. This flexibility allows labs to cater to the unique needs of their clients, enhancing client satisfaction and fostering long-term relationships.
“We very rarely find ourselves having to make enhancements to the report-building engine to accommodate the needs of a laboratory. With the robust report-building template engine, the lab can customize how reports look, how they flow, and how they are formatted. They can choose what types of attachments or embedded information is used, and how the reports are presented to the client.”
- Tony Oganesian, LigoLab’s Chief Technology Officer
3. Enhanced Client Preferences with Dual Reporting Engines
LigoLab's pathology lab reporting software features dual reporting engines that offer lab managers an unparalleled level of customization and flexibility to meet their clients' diverse needs. This advanced approach to LIS software provides an enhanced experience for lab clients while streamlining lab operations.
Key benefits of LigoLab's pathology report software include:
- Distinct focus on report elements: The first engine is dedicated to managing the outer layer of the lab report, including crucial components such as headers, footers, pagination, and company logos. This focus ensures a professional appearance and consistent branding across all lab reports.
- Tailored content presentation: The second engine is responsible for result templates, which determine the content and presentation of lab findings within the report. This engine allows lab managers to effectively convey crucial information in a manner that aligns with each client's preferences, ultimately enhancing client satisfaction.
- Customizable reporting experience: By combining report and result templates, labs can create a fully tailored reporting experience for each client. This level of customization enables labs to stand out from competitors, delivering a personalized experience that goes above and beyond industry standards.
- Efficient management of client preferences: LigoLab's dual reporting engines make it easy to accommodate and manage unique client preferences. Whether clients require specific layouts, co-branding opportunities, or preferred report delivery methods, LigoLab's LIS system automates these preferences.
- Adaptability for changing client needs: As clients' needs evolve over time, LigoLab's dual reporting engines provide the flexibility to make changes quickly and efficiently. This adaptability ensures that labs can consistently meet the needs of their clients and maintain strong, long-lasting relationships.
4. Integration with the College of American Pathologists (CAP)
LigoLab pathology software enhances reporting capabilities by integrating with the College of American Pathologists (CAP) to provide synoptic reporting support. This powerful feature offers numerous benefits to lab managers and pathologists, ensuring a more efficient and accurate reporting process:
- Access to CAP's Cancer Reporting Templates: LigoLab LIS users can utilize CAP's Cancer Reporting Templates, which are designed to standardize and streamline the reporting process for cancer cases. These templates are regularly updated by CAP to reflect the latest industry standards and guidelines.
- Guided standardization: Pathologists are prompted to answer required or optional questions when using the CAP templates. This guided approach ensures all necessary elements are included in the report, ultimately improving the accuracy and completeness of the information provided to patients and healthcare providers.
- Time & effort savings: The integration with CAP's Cancer Reporting Templates eliminates the need for pathologists to manually type or dictate raw text, saving time and effort in the reporting process. This increased efficiency allows pathologists to focus on other critical aspects of their work.
- Enhanced reporting consistency: By leveraging CAP's Cancer Reporting Templates, labs can ensure a consistent and standardized approach to reporting.
- Compliance with industry standards: The integration with CAP ensures that LigoLab LIS users are always up-to-date with the latest industry standards and guidelines, facilitating compliance and promoting best practices in cancer reporting.
5. Superior Customer Support and Training
LigoLab takes pride in offering exceptional customer support and comprehensive training to ensure a smooth transition for new users and ongoing success for existing clients.
“We view our lab customers as partners. We're not just licensing them our software and then forgetting about them. Instead, we ensure that our lab partners have the software and the level of service they need to grow, and that includes building custom lab reports and templates for them as needed.”
- Tony Oganesian, LigoLab’s Chief Technology Officer
Lab managers can rely on LigoLab's support team for a range of services that enhance the overall user experience:
- Expert assistance: LigoLab's dedicated and experienced support team is readily available to help lab managers with report configuration, template customization, and any other challenges they might face while implementing the platform.
- Customized training programs: LigoLab offers tailored training programs designed to meet the unique needs of each lab. These programs aim to equip lab managers and their teams with the necessary skills and knowledge to maximize the platform's potential and improve overall lab efficiency.
- Responsive support: LigoLab's support team is known for its prompt and efficient response to customer inquiries, ensuring that lab managers can quickly resolve any issues and maintain seamless operations.
- Continuous learning opportunities: LigoLab provides ongoing training resources, including webinars, tutorials, and updates on new features and improvements, helping users stay up-to-date with the latest platform advancements.
- Proactive issue resolution: LigoLab's support team actively monitors the platform to identify and resolve potential issues before they impact the users, ensuring a smooth and uninterrupted user experience.
- Long-term partnership: LigoLab values its customers and considers them as partners, going above and beyond to ensure their success and satisfaction with the platform.
LigoLab: Empowering Labs with Tailored Solutions & Expert Assistance
LigoLab prioritizes customer support and strives to deliver a seamless and satisfying user experience. By offering fully customizable lab reports and responsive support from an experienced team of engineers, LigoLab ensures that lab managers can navigate the platform with ease and confidence.
LigoLab's approach to system implementation focuses on providing clients with a wide variety of existing templates and working closely with them to define their desired reporting outcomes.
By building this level of flexibility into the software, LigoLab's support team can offer exceptional service during the validation process and before the LIS system goes live. This approach ensures that the right template is available for each unique client.
“We don’t put this complexity on our lab partners to figure out during implementation. Instead, we either present our lab partners with a wide variety of existing templates or define what reporting outcomes they desire for our implementation team to build.
Then we use our tools to give them the most maintainable report going forward and the most intuitive set of templates to work with. We’ve built this level of flexibility into the software so we, the support team, can provide this service during validation and before go-live, thereby ensuring that the right template comes up for the right client.”
- Tony Oganesian, LigoLab’s Chief Technology Officer
Over time, LigoLab users become confident and comfortable with the platform, allowing them to manage configurations without the need for IT expertise.
This contrasts with other systems that often require specialized IT skills and costly, time-consuming report template changes. LigoLab's intuitive report-building template engine eliminates the need for specialized skills, offering free and immediate template changes.
“Although this idea might seem overwhelming at first for a new user, in time it becomes a really appreciated aspect of our software. Our clients simply love this flexibility and control. The report-building template engine is intuitive and doesn’t require any special IT skills. Template changes are free and immediate.”
- Suren Avunjian, LigoLab CEO
Ultimately, LigoLab's commitment to customer support, combined with its powerful and flexible lab reporting system, empowers lab managers to meet operational and regulatory standards while catering to the diverse expectations of their clients.
This adaptability and ease of use make LigoLab an invaluable partner in the ever-evolving landscape of laboratory information management systems.