Benefits for
Lab Managers
and CEOs

LigoLab is a Comprehensive, Highly Automated
Laboratory Information System with
an Integrated Billing Solution

Gain a technological edge and tactical advantage with the LigoLab LIS & RCM Laboratory Operating Platform. Compete more effectively, and to go after new opportunities.

Lab Managers, You are in Control

Your practice will benefit from LigoLab’s LIS & RCM Operating Platform that leverages integration and automation.

Gain workflow visibility and control
Increase productivity and automation
Drastically reduce or eliminate human error
Improve results per unit of staff effort
Increase capacity and workload without increasing staff
Improve turnaround time
Future-proof your laboratory
Avoid lost specimen and processing errors

Nothing Fall Through the Cracks

Track customer requests and cases, reduce and eliminate errors, avoid lost specimens with easy labeling and barcoding, and tap into the data that's currently locked in your legacy LIS.

Aligned pricing model requires no upfront capital investment
Win new business and compete better using extra features
Collaborate and partner with other organizations
Use co-branding and sublicense LigoLab to your clients as a new revenue source
Request custom features uniquely designed for your lab's requirements

We Have What You Need to get the Job Done

Our client laboratories experience gains and improvements soon after Go-live. You too can experience:

Significant practice growth
Quicker turnaround times
Optimized lab workflow
Added departments thanks to the
end-to-end efficiency that the LigoLab platform provides
The elimination of errors and safety issues
Instantly actionable real-time knowledge of all departments
Full visibility and control over all laboratory processes

Most LIS Facilitate Production - LigoLab Facilitates Growth

LigoMaximize your practice’s operational efficiency, improve cash collection, and increase financial accuracy while gaining full transparency into your practice.

Increase Efficiency and Productivity

LigoLab performs the majority of information-related lab functions faster, better, and less expensively than human staff. Dragon Voice Recognition helps to transcribe reports and give commands to the LIS.

Comprehensive and Complete Platform

All features, modules, reports, and upgrades are included - nothing extra to buy. Use what you need, and get all the benefits of a modern, highly flexible, and complete LIS system that covers all your departments, now and in the future.

Reduce Your Costs

Significantly lower your labor costs and drive down the cost-per-test. Data integrity through patient sample identification, specimen tracking, and management eliminates rework, callbacks, and wasted time and money.

Support from Day One

Selecting and upgrading your LIS is a big deal. Our support team is based in the U.S. and works with you closely through the entire process for a smooth and non-disruptive transition. In all of our years of business we can proudly say that we have a 100% success rate for rollouts.

Improve Turnaround Time

Rules, models, and the automation engine streamline your workflow and eliminate human error. All are easily configured as your needs change.

Integration and Independence

LigoLab provides an all-in-one platform plus tight integration with many different types of systems. This means less reliance on middleware, greater connectivity, and fewer systems to support.

Grow Your Practice with the Most Comprehensive and Complete Platform

LigoLab helps to manage the flow of information between health care providers, patients, and laboratories, and is optimized not only for laboratory operations but also personalized clinical care.

New Administrative and Financial Features

Generate and transmit the necessary forms and notifications for reimbursement of tests
Track cost of laboratory operation, including consumable, labor, amortization, and other fixed costs
Generate online and printed regulatory forms associated with laboratory testing, billing, compliance, and accreditation
Produce periodic reports of laboratory productivity and management efficiency

Reduce Your Lab's Costs

LigoLab’s automation and functionality help reduce costs in many ways:

Increases the number of efficiently performed tasks and lowers labor costs, which results in a lower cost-per-test
Serves as a guide for optimized/optimal laboratory workflow in your lab which results in greater work efficiency, higher quality, and lower costs
Replaces skilled human labor, effectively addressing the impending medical technologist shortage and the difficulties in recruiting skilled lab personnel
Uses automated analyzers that are the backbone of the high-volume clinical labs like biochemistry and hematology to further reduce your costs

Improve Quality, Efficiency, and Patient Care

Ensure quality throughout all the aspects of the laboratory operation
Track a sample from start to finish and every step of the way, and know where your blocks and specimen are, if they have been cut, stained, or grossed
Barcode everything, print cassettes and labels
Improve the accuracy and reliability of laboratory results by maximizing error detection and minimizing false rejections of test runs
Scan all your requisitions so when you pull up a case you have the scans, demographics, and requisitions readily available
Augment regular lab reports with Health Risk Assessment models
Process remote orders, so clients can order their tests online
Easily connect to all of your sites and scan, embed, stain, and perform other functions remotely
Support accreditation requirements, including CAP, and Clinical Laboratory
Improvement Amendments of 1988 (CLIA), and International Organization for Standardization (ISO) 15189:2003 standards

Petros Martirosian

Implementations Director

We at LigoLab understand and share the importance of patient care, and this is very much evident in our laboratory software that we design, our customer service, and our research and development. We are constantly looking for new ways to improve and simplify the laboratory's day-to-day workflow so that you can concentrate on the one thing that really does matter: the patient.

Replacing Homegrown LIS Systems

Many of our clients upgraded to the LigoLab LIS & RCM Laboratory Operating Platform from homegrown systems that had hard-coded features, outdated processes and workflows, and were limited to small volume and singular linear operations. LigoLab is customizable, modern, easy to use, and helps you grow your practice and
achieve better outcomes.

Focus on Growing Your Business

Traditional LIS are sold by the number of seats or modules. Traditional vendors sell you a product and are mostly hands-off. To add a new genetic test, traditionally you would need to buy a genetic module, and programmers would need to get involved.
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The LigoLab LIS & RCM Operating Platform includes unlimited seats and is complete from the start. It comes with all the modules, features, and support you will need now and in the future. A new genetic test can be built quickly and easily.
Instead of getting a full biopsy, you can accomplish the same with a scan and/or a molecular test if you incorporate them into your practice. LigoLab supports that and covers all disciplines and departments for diagnostics, making it less disruptive to the patient while enabling your lab to compete better.
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LigoLab is your effective partner and helps you expand, supporting and fostering your growth.

LigoLab covers all disciplines and departments
New tests can be added easily
Your lab can compete better due to all the modules and features included with the platform
Automation and workflow optimization reduce your costs
Maximum data integrity and patient safety improve patient care
Your practice can increase its workload without expanding staff

Fast and Dependable Technical Support Based in the U.S.

Support options include 1-800-LIGOLAB or
support@ligolab.com

You are Supported from Day One

A superior level of customer service and technical support from the early stages
The entire rollout and product cycle is covered — initiation and preinstallation, deployment, go-live, and beyond
The support team works with you closely for a smooth, non-disruptive rollout with a 100% success rate
LigoLab customer service is responsive and highly trained to meet your needs
You get a dedicated support person who knows your workflow

Your LIS Never Sleeps, so Customer Service and Support are Available 24/7

24/7 hotline with 100% response
80% of tickets are resolved in 24 hours
Access to all tiers of support, including the top-level of support
Speak with a dedicated development support team member as needed
Receive timely program modifications and upgrades in response to changing industry needs, regulatory requirements, and advancing technology

You can Rely on Us

Industry-leading LIS reliability with 99.9% system uptime
Responsible and reliable update rollouts -
no disruptive or “surprise” updates, ever
Automatic monitoring of system activities
and proactive problem intervention
Deep domain expertise and dependable, responsive service
All staff and support personnel are located in Los Angeles, California, USA

Hear What Our Customers are Saying about LigoLab

Ron Sconyers

Robert Stewart

Mo Juen

Juan Mangini

Paulette Lewis

David Gardiner

Joseph Guido

Ron Sconyers

Chief Operating Officer (COO) of Metropolitan Pathologists, Denver, Colorado

Ron describes how they transitioned from a very limited "homegrown" LIS to LigoLab, the benefits they obtained, and his satisfaction with the support and services provided by LigoLab.

Robert Stewart

Director of Operations at MLD Pathology, Houston, Texas

Robert tells why he highly recommends LigoLab and describes MLD's LIS evaluation process, their selection criteria and why they chose LigoLab. Robert tells of his satisfaction with LigoLab's implementation and service/support teams and describes the features that have benefited the pathologists, histologists and the technical and administrative staff of MLD Pathology.

Mo Jeun

Cytology Manager and Overseer of pre- and post-analytics processing for Metropolitan Pathologists, Denver, Colorado

He notes how LigoLab helps keep MetroPath up-to-date with changes in the industry and praises the LigoLab help/support desk for their professionalism by listening and understanding his issues. Particular emphasis is placed on the benefits of automation and rules settings for pre-and post analytics.

Juan Mangini

Executive Director for MLD Pathology, Houston, Texas

He describes MLD’s usage, experience and impacts of using LigoLab over six years and how the system has helped make a positive transformation of laboratory operations. He notes the very good working relationships and the ease of working with LigoLab’s management and support teams. According to Mangini, among the many benefits realized from LigoLab, the most noteworthy was significant improvements in pathologist productivity.

Paulette Lewis

Histology Coordinator for Gastroenterology Associates, Baton Rouge, Louisiana

Her insights why LigoLab is a great investment value for the pathologists and staff of Gastroenterology Associates as well as for their physician clients and patients. Particularly noted was the use of LigoLab for specimen tracking and the ability to quickly produce reports for their clients. The system automation provided by LigoLab significantly reduced the time and cost of the manual processes formerly used.

David Gardiner

CEO, owner and Chief Medical Officer of Animal Reference Pathology, Salt lake City, Utah

A veterinary reference lab that serves multi-species testing for veterinarians all across the country. Dr Gardiner discusses his LIS evaluation and selection process and why system flexibility and unique pricing structure convinced him to choose LigoLab. He describes the system implementation and the operational benefits and efficiencies achieved including specimen tracking, image capture and report flexibility. Finally, Dr. Gardiner explains how LigoLab has “future-proofed” his laboratory.

Joseph Guido

Director of Information Technology (I.T.) for Summit Pathology, Loveland, Colorado

Joseph discusses LigoLab from the perspective of information technology. In particular, he stresses the open communications with both LigoLab developers and its top management in accommodating the laboratory’s needs. From a technological standpoint, Joseph is impressed with the power of the tool set offered and that the LigoLab system is a complete LIS requiring no additional middleware to perform all its functions. From a lab operational perspective, the power and scope of specimen tracking receives a special mention.