Benefits For Lab Technicians

Efficient and accurate processing and result entry lead to faster turnaround times and better customer experiences, allowing the laboratory to gain market share and scale.

Fewer Clicks, More Automation

The LigoLab Operating Platform leverages intuitive tools and automation to help lab techs receive, label, analyze samples, and then record the test results with real-time queues that represent a lab tech’s workload for the day.

Efficiently automate complex processes with a powerful rule and automation engine, reducing the chance for human error and the need for manual intervention while improving quality control

Customized labels and a robust audit trail promote security and accuracy while tracking all system activities

The grossing touch screen is highly intuitive and easy to learn, and greater usability leads to more efficient workflows and higher productivity

Tags and workflow actions provide a flagging guide for lab techs in real-time, assist with QA and QC, and require issue resolution to eliminate any potential errors

All user and system-based actions and events are recorded to track QC and error rates, enabling the identification of errors followed by corrective actions

Minimal clicks are needed to navigate the platform, search for and view patient history and scanned requisitions, and for quick result entry

Comprehensive and Flexible, Fully Interoperable

The LigoLab LIS & RCM is a comprehensive, flexible and scalable laboratory operating platform designed to accommodate a wide array of laboratories. It supports anatomic pathology, clinical laboratory, microbiology, molecular, and billing/RCM departments.

The platform features a logical, user-friendly interface that’s composed of highly integrated supporting modules for customer service, document scanning, report delivery, business intelligence, outreach support, and send-out tracking. Requisitions, specimens, procedures, and turnaround times are all tracked while redundancy is eliminated and errors are minimized.

Bi-directional instrument connections and the Quality Control Module transfer faster and accurate results based on predetermined laboratory criteria, reducing the need for human interventions and manual reviews. The system’s open architecture enables interface connections with any service provider, instrument, EMR, or a third-party vendor, with ease.

Data Mining and Monitoring Trends

The LigoLab Operating Platform can store, analyze, and interpret large amounts of data, and it allows users to quickly retrieve, mine, and analyze the data in real-time. The system’s extensive search capabilities allow for lab techs to gain key insights from patients, tests, clients, and data within the LIS.

Through data mining, users can easily pull detailed statistical reports and dashboards from the platform to monitor laboratory trends, key performance indicators, and benchmarks, while also meeting all compliance requirements. This high visibility also allows the lab to identify and address potential bottlenecks before they become problems.

Security and Data Integrity

The LigoLab Operating Platform manages the flow of information between patients, clients, and laboratories with advanced security that includes configurable policies, embedded VPN and SSL encryption, two-factor authentication, and a robust and searchable audit trail to provide maximum security and data integrity. All activities within the system are logged and monitored, and all field modifications are tracked in real-time.

Independent opinion

Would Recommend

Allison S, Operations Analys
Overall:

I have not worked with a lot of other LIS systems to make a comparison but I have gotten very comfortable working with LigoLab. Their support team is usually pretty good but also the software is easy for us as the client to customize.

Pros:

They are very open to discussing solutions with us and very rarely have we asked for something that they have not been able to address or accommodate. Also I think the system is well organized.

Cons:

I would say there could be some improvements with usability especially for users that are not as comfortable using computers and specialized computer software.

Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10

Admin use

John F, Director, Strategic Initiatives and Business Analysis
Overall:

N/A

Pros:

Unlike full feature EMRs like Cerner and EPIC, I found getting statistics and patient information for MIPS/MACRA reporting very user friendly. It has been very helpful looking at TAT stats for the QPP 440 - Dermatology/Pathology Measure.

Cons:

With our current install - the CPT codes are not part of our database. This makes it difficult to correlate with our billing company's software.

Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10

Administrator Impressions

Damien J, CIO
Overall:

We don't have a standard workflow or reporting requirements,  which has required a fair amount of customization and configuration. Ligolab has worked hard to accommodate our needs.

Pros:

The product is very comprehensive, very configurable. Can integrate with other systems.

Cons:

The downside of being very configurable is that the configuration seems quite involved. Getting information in and out of the system requires custom endpoints. Administration can require a lot of navigating between screens and sections.

Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
9/10

Great Customization

Abigail D, Director of Operations
Pros:

LigoLab is very user friendly and allows for so much customization. It is easy to change as we grow and bring in more testing.

Cons:

When it comes to the software there is not much not to like as it adjusts to your workflow very easily.

Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10

Customization that meets individual laboratory needs

Jennifer B, COO
Overall:

The LigoLab team have been great partners to our organization and a foundation for continued growth in our lab services.

Pros:

I like how nimble it is. We can easily customize, interface and integrate for use with many applications.

Cons:

Because it is so customizable, I would recommended that you have a least a couple “super-users” within your organization.

Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
All Capretta Reviews

Partnership Pricing On Laboratory Equipment, Software, and Services

LigoLab offers your lab special discount pricing through our business partnerships with many leading vendors and manufacturers

Join Other World-class Labs and See How LigoLab Will Help Your Business

To experience the benefits of a modern, user-friendly and reliable LIS & RCM Operating Platform, contact us or request a demo today.

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