Is Your Pathology Lab Reporting Software System Outdated and Lacking Functionality?
November 17, 2023
There is no doubt that the digital transformation of clinical labs is advancing more and more rapidly all the time. Modern pathology reporting software is improving everything from specimen collection and examination to data management and reporting. While labs are the big winners in this race to the moon, patients are reaping rewards as well. This is especially true when it comes to patient reporting and record keeping.
Thanks to LigoLab’s robust pathology lab reporting software and the TestDirectly Direct-to-Consumer Web Portal, patient reports that were once kept on paper, in triplicate, and confined to folders and filing cabinets are now available electronically for easy access and sharing. The days of reports being delivered via postal carrier or phone calls are also long gone. They can now be sent remotely to the laboratory’s clients, and instantly to patients via web portals, with email and text message notifications alerting patients to check their results.
But technology isn’t the only thing driving change; the reporting of lab results has also become more frictionless because of updated rulings by the U.S. Department of Health and Human Services (DHHS). In 2014, the DHHS issued a final rule that allows patients or their representatives direct access to laboratory test reports after having their identities verified, without the need to have the tests sent to a health practitioner first. This ruling has created significant efficiencies and has enabled labs to connect with patients directly. It has also empowered patients to take a more active role in their healthcare decisions.
What’s in a Lab Report and Why?
Although beneficial in many ways, easier access to test results also places patients in a position of greater responsibility. They may encounter complex test results on lab reports without understanding the context in which providers use results to make treatment decisions. This requires patients to educate themselves about their test results so that they better understand their purpose and meaning, and pathology lab reporting software vendors like LigoLab to work closely with their laboratory customers to develop customizable and more patient-friendly reports.
A lot of the items included in most lab reports deal with administrative or clerical information, such as patient name and identification number, date report printed, test report date, name of the doctor or legally authorized person ordering the test(s), and more. However, lab reports also include complex things like laboratory accession number, name of the test performed, test result, units of measurement (for quantitative results), reference intervals (or reference ranges), condition of the specimen, and much much more. With so many variables, labs must implement pathology lab reporting software that has reporting features that can be completely customized but that are still constructed in a way that enables patients to easily find and comprehend what the test results mean for them.
The Importance of Laboratory Reporting Software with Customization
The fact is not all software vendors offer fully customizable lab reports, and labs that have this capability are at a definite advantage.
The LigoLab platform features a high-performance reporting and distribution engine with rule-based formatting and uniform presentation. This engine supports elements like the full-text richness of Word (format, size, colors, highlights, tables, bullet points, etc.), as well as images, diagrams, annotation, macros, conditional rules, dictation to text, and CAP cancer protocol templates.
Interested in seeing examples of surgical reports produced within the LigoLab platform? Then click here for a free download and compare these report examples to your reports.
With your current laboratory reporting software, do you have the freedom to customize the patient info header? The diagnosis? The comments? What about the gross description, microscopic findings, and patient history? Does your software allow you to enhance the reports with images and diagrams?
If the answer is no or mostly no to everything listed above, you may want to explore an alternative laboratory reporting software.
Just as important, LigoLab’s reporting and distribution engine also caters to your laboratory customers in terms of options for distribution. LigoLab report delivery options include provider portal, patient portal, outreach software, EMR/EHR, fax, secure email, in-house printing, PDF drops, APIs, IVR, SMS, and remote print server.
Lab Reporting Software With Remote Access for Orders and Results
What if I told you there was a free and easy-to-install software solution for remote orders and remote test results, and the solution didn’t involve any middleware or third-party service for this kind of outreach. Would you be interested in learning more?
LigoLab’s outreach software is called LigoLab Connect, one of several supporting modules and engines that wrap around LigoLab LIS and LIgoLab RCM, and help make the LigoLab LIS & RCM Operating Platform the most comprehensive lab pathology software in the marketplace.
LigoLab Connect is a secure java-based internet application that enables remote interactions between the laboratory and its client base. Users can receive and search for reports, pull cumulative charts, fax out of the system, and gain access to all patient-related scanned documents. LigoLab Connect can be branded to have the look and feel of your laboratory while also serving as an extension of the business and reducing incoming client service calls.
The Advantages Offered by an Online Patient Portal
In terms of easy access and distribution of lab reports to patients, the TestDirectly web portal checks both boxes. This latest addition to LigoLab’s feature-rich operating platform gives patients the power to order and schedule the tests they need conveniently from any electronic device, while at the same time making it easier for pathology labs to collect and process specimens, and report safe, fast, and accurate test results directly to patients, minus the paper forms and the data entry errors and delays associated with this traditional model.
For lab operators, TestDirectly is easy to implement (go-live takes weeks rather than months) and it integrates with all Laboratory Information (LIS) and Revenue Cycle Management (RCM) systems. In essence, it acts like an EHR with LIS functionality. It supports patient and family self-registration and scheduling, capacity management, specimen collection, specimen tracking and processing, billing, and compliance. With TestDirectly, report delivery is automated via email, SMS, portal, or interface. This includes reporting to public health departments and government agencies in every state.
Just as important, TestDirectly delivers a better patient experience and it gives laboratories and other providers the tools they need to boost testing capacity, improve turnaround times, and support drive-through, walk-up, and all forms of organizational testing, including school surveillance/pooled testing.
Innovative Software for Pathology Labs: A LigoLab Commitment
LigoLab’s approach to pathology lab reporting is just one example of how the company values its customers by offering them a path to achievable and sustainable success with a comprehensive and flexible platform that takes full responsibility for all of your laboratory’s technical, financial, and administrative operations.
To learn more, we invite you to watch our 11-minute overview video (see below) that provides more details about the company and the LigoLab LIS & RCM Operating Platform, which includes modules for Anatomic Pathology (AP), Clinical Pathology (CP), Molecular Diagnostics (MDx), Revenue Cycle Management (RCM), and Direct-to-Consumer (DTC), all on one powerful integrated infrastructure that’s infinitely configurable and that supports every laboratory department, every role, and every case.