News
LigoLab Adds Laboratory Information System Functionality and Other Enhancements to TestDirectly, Its Direct-to-Consumer Lab Testing Platform
July 21, 2025
Editor’s Note: This article, originally published on March 10, 2021, demonstrates LigoLab’s ability to rapidly develop advanced laboratory information system software technology that fully supports their medical lab customers.
LOS ANGELES, CA -- LigoLab, developers of enterprise pathology lab software (LIS systems, in-house laboratory billing solutions, and direct-to-consumer lab testing) for clinical laboratories and pathology groups, has announced that its direct-to-consumer lab testing software application, TestDirectly (TestDirectly.com), is now equipped with laboratory information system functions that make it a lightweight point-of-care option for low-volume testing facilities.
“TestDirectly supports instrument interfaces and manual lab testing workflows, plus consumer lab reports generation and delivery, and reporting to national and state health agencies,” said Suren Avunjian, LigoLab’s CEO. “TestDirectly is an adaptable direct-to-consumer lab testing tool with the flexibility direct-to-consumer labs need to expand and grow their organizations and scale diagnostic services.”
For larger facilities processing thousands of samples daily, TestDirectly is a laboratory information system-neutral application that integrates with all other LIS systems and lab revenue cycle management (laboratory billing) systems to boost testing capacity and improve turnaround times.
TestDirectly results time improves by replacing paper forms and manual order entry with an electronic clinical lab workflow that covers the complete life-cycle of a case and a specimen, including patient and family self-registration and scheduling, capacity management, specimen collection, lab billing, specimen tracking and processing, automated consumer lab reports delivery, and reporting to public health departments and state agencies.
In addition to new laboratory information system functions designed for smaller facilities, recent enhancements to the TestDirectly direct-to-consumer lab testing application include the ability to link multiple family members to a single account and the option to download travel documents on demand for air travel.
“TestDirectly has evolved to meet the needs of our medical laboratory customers,” said Avunjian, who noted that the innovative application can support hundreds of thousands of patients being processed daily by its lab partners. “TestDirectly supports every potential lab workflow for convenient and cost-effective direct-to-consumer lab testing.”
LigoLab lab partners continue to expand their direct-to-consumer lab testing capabilities through the growing TestDirectly network, which includes LIS-equipped medical laboratories, specimen collection centers, urgent care facilities, and outpatient clinics across the U.S.
Since its launch during the COVID-19 pandemic in 2020, the TestDirectly network has successfully collected, processed, and reported millions of tests. Today, a wide range of organizations, including long-term care facilities, employers, and state and county health departments, continue to rely on TestDirectly and TestDirectly.com for safe, efficient, and convenient direct-to-consumer lab testing.
Innovative Molecular Lab Testing Software
As mentioned earlier, TestDirectly is a flexible web-based direct-to-consumer lab testing portal and molecular lab testing software that provides turn-key medical laboratory solutions for lab organizations and first-care facilities (specimen collection centers, urgent care centers, outpatient clinics, etc.), allowing them to cater to patients who desire more control over their healthcare, fast and convenient direct-to-consumer lab testing, and consumer lab reports with test results delivered directly to them via email or text.
TestDirectly eliminates bottlenecks with an automated pathology reporting software solution that replaces paper forms and manual order entry. This adaptable laboratory report software tool integrates with all laboratory information systems and laboratory billing solutions. It extends lab outreach and opens up new revenue opportunities.
TestDirectly supports the collection and processing of specimens, the creation and delivery of consumer lab reports, and the management of test payment and compliance, all while also delivering a better and more unified patient experience.
Discover More: Learn How Your Lab Can Boost COVID-19 Testing Capacity While Offsetting Lost Revenue
Cutting-Edge Pathology Reporting Software
LigoLab is a leading provider of innovative end-to-end pathology reporting software for medical laboratories, serving over 300 facilities nationwide.
As a comprehensive enterprise-grade pathology software solution, the LigoLab Medical LIS & Lab RCM Informatics Platform includes modules for every testing discipline, all on one united, integrated, and powerful platform that supports the entire lifecycle of all cases, enabling laboratories to differentiate, scale, and become more profitable.
The LigoLab platform includes a sophisticated laboratory revenue cycle management (lab RCM) module that’s seamlessly integrated with its LIS system. This deep integration ensures end-to-end data integrity and enables automation across workflows that were previously managed manually, transforming organizations into automated labs with streamlined operations.
For example, with this arrangement, labs can automate ICD and CPT coding. Medical LIS and lab RCM integration enables the laboratory billing process to begin at order inception, supported by verification, eligibility, and scrubbing components that increase clean claim submissions and revenue, and decrease denials and compliance risk.
Discover More: Maximizing Your Lab’s Profitability: The Case for In-House Lab Billing
Learn More About LigoLab and Its Laboratory Billing Solutions
For those unaware of the major advantages that come with medical LIS and lab RCM integration via an all-in-one pathology lab software platform, we’ve included a case study with comments from a lab billing director who witnessed significant operational and financial improvements after the LigoLab platform’s integrated LIS software solution was deployed in her lab environment.
Case Study: How Avero Diagnostics Transformed Its Lab Billing Operations with LigoLab’s Integrated Lab RCM Solution
Avero Diagnostics, initially known as Northwest Pathology and Northwest Laboratory, is a national physician-operated laboratory with facilities in Bellingham, WA, Irving, TX, and Lubbock, TX. The laboratory specializes in women’s health, anatomic and clinical pathology, molecular pathology, and clinical diagnostics.
Returning to Avero Diagnostics after a two-year hiatus, Tina Quevedo faced the challenge of replacing the lab’s underperforming legacy laboratory billing/lab revenue cycle management (lab RCM) software with a more efficient laboratory billing system to improve productivity and cash flow.
Quevedo, Avero’s Senior Director of the Business Office with over 30 years of experience in medical lab billing, quickly identified the core issues within the existing laboratory billing system (which included missing fields, malfunctioning scrubbers, and excessive manual processing), all of which caused a backlog of 47,000 encounters that were not processed properly, leading to financial losses and operational inefficiencies.
Her immediate recommendation was to transition away from the legacy laboratory billing system and switch to LigoLab's in-house laboratory billing solution, thereby taking advantage of LigoLab’s LIS system and lab RCM integration, which promised automation and improved interfacing between departments, thus addressing the existing challenges head-on.
The implementation of the lab RCM solution was described as smooth and straightforward, largely due to her previous familiarity with LigoLab and the lab vendor’s existing LIS software solution.
By August, the transition was complete, resolving the claims backlog while significantly improving operational metrics (such as claim processing speed and payment accuracy).
The new laboratory billing system improved the lab's RCM cycle and overall client satisfaction by ensuring faster and more reliable lab report deliveries, showcasing a successful decision by Quevedo and other lab leadership.
Click the link below to read the full case study.
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