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LigoLab Adds Laboratory Information System Functionality and Other Enhancements to TestDirectly, Its Direct-to-Consumer Lab Testing Platform
March 24, 2026
Editor’s Note: This article, originally published on March 10, 2021, demonstrates LigoLab’s ability to rapidly develop advanced laboratory information system software technology that fully supports all clinical laboratory management workflows.
LOS ANGELES, CA - LigoLab, a leading developer of enterprise clinical and pathology lab reporting software, including advanced laboratory information systems (LIS systems), in-house laboratory billing solutions, and modern direct-to-consumer lab testing applications, has announced that its TestDirectly engagement portal now includes integrated laboratory information system functions, making it a streamlined, point-of-care solution for low-volume testing facilities and decentralized care settings.
What's New with the TestDirectly Direct-to-Consumer Lab Testing Portal
“TestDirectly supports instrument interfaces and manual lab testing workflows, plus generation of consumer lab reports and delivery, and reporting to national and state health agencies,” said Suren Avunjian, LigoLab’s CEO. “TestDirectly is an adaptable direct-to-consumer lab testing tool with the flexibility direct-to-consumer labs need to expand and grow their organizations and scale diagnostic services.”
New Laboratory Information System Functions for Smaller Facilities
For smaller, low-volume facilities, the latest diagnostic lab software updates introduce native laboratory information system software capabilities directly within TestDirectly, eliminating the need for a separate medical LIS solution while still supporting comprehensive specimen workflows, result reporting, and public health compliance.
New TestDirectly Enhancements Improve Convenience for Families and Travelers
In addition to new laboratory information system functions, recent enhancements to the TestDirectly patient engagement application include:
- Linking multiple family members to a single account
- The ability to download travel documents on demand for air travel
White Paper: How Labs Can Achieve Financial Stability During Turbulent Times
How TestDirectly Works for High-Volume Labs
For larger facilities processing thousands of daily samples, TestDirectly is a lab information system-neutral application that integrates with all other LIS lab solutions and lab revenue cycle management (laboratory billing) platforms to boost testing capacity and improve turnaround times.
Organizational efficiency improves by replacing paper forms and manual order entry with an electronic clinical lab workflow that covers the complete life-cycle of a case and a specimen, including patient and family self-registration and scheduling, capacity management, specimen collection, lab billing, specimen tracking and processing, automated consumer lab reports delivery, and reporting to public health departments and state agencies.
“TestDirectly results time has evolved to meet the needs of our medical laboratory customers,” said Avunjian, who noted that the innovative application can support hundreds of thousands of patients being processed daily by its lab partners. “TestDirectly supports every potential lab workflow for convenient and cost-effective direct-to-consumer lab testing.”
Discover More: Laboratory Information Systems and Their Key Role in Lab Data Analytics
The Growing TestDirectly Network
LigoLab lab partners continue to expand their direct-to-consumer lab testing capabilities through the growing TestDirectly network, which includes automated labs with modern LIS systems, specimen collection centers, urgent care facilities, and outpatient clinics across the U.S.
Since its launch during the COVID-19 pandemic in 2020, the TestDirectly network has successfully collected, processed, and reported millions of tests. Today, a wide range of organizations, including long-term care facilities, employers, and state and county health departments, continue to rely on TestDirectly and TestDirectly.com for safe, efficient, and convenient direct-to-consumer lab testing.
Innovative Molecular Lab Testing Software
As mentioned earlier, TestDirectly is a flexible web-based direct-to-consumer lab testing portal and supporter of molecular lab testing software that provides turn-key medical laboratory solutions for lab organizations and first-care facilities (specimen collection centers, urgent care centers, outpatient clinics, etc.), enabling them to cater to patients who desire more control over their healthcare, fast and convenient direct-to-consumer lab testing, and consumer lab reports with test results delivered directly to them via email or text.
Eliminating Bottlenecks with Automated Lab Workflows
TestDirectly eliminates bottlenecks with an automated pathology reporting software solution that replaces paper forms and manual order entry. This adaptable laboratory report software tool integrates with all laboratory information systems and laboratory billing solutions. It extends lab outreach and opens up new revenue opportunities.
TestDirectly supports the collection and processing of specimens, the creation and delivery of consumer lab reports, and the management of test payments and compliance, all while delivering a better, more unified patient experience.
Discover More: Best Pathology Lab Reporting Software - Buyers Guide and Checklist
Cutting-Edge Pathology Reporting Software
As a comprehensive LIS software solution, LigoLab’s all-in-one medical LIS & lab RCM platform includes modules for every testing discipline, all on a single, unified, integrated, and powerful lab database software platform that supports the entire lifecycle of all cases, enabling laboratories to differentiate, scale, and become more profitable.
How LIS and Lab RCM Integration Powers Smarter Lab Billing
The LigoLab platform includes a sophisticated laboratory revenue cycle management (lab RCM) module that’s seamlessly integrated with its LIS system. This embedded integration guarantees end-to-end data integrity and automates workflows that teams previously managed manually. It transforms organizations into automated labs with streamlined operations.
For example, with this arrangement, labs can automate ICD and CPT coding. Medical LIS and lab RCM integration enables the laboratory billing process to begin at order inception, supported by verification, eligibility, and scrubbing components that increase clean claim submissions and revenue, and decrease denials and compliance risk.
Discover More: Maximizing Your Lab’s Profitability - The Case for In-House Lab Billing
Learn More About LigoLab and Its Laboratory Billing Solutions
For those unaware of the major advantages of medical LIS and lab RCM integration via an all-in-one pathology lab software platform, we present a case study with comments from a lab billing director. The director and her team witnessed significant operational and financial improvements after deploying LigoLab’s integrated LIS software solution.
Case Study: How Avero Diagnostics Transformed Its Lab Billing Operations with LigoLab’s Integrated Medical LIS & Lab RCM Solution
Avero Diagnostics, formerly known as Northwest Pathology and Northwest Laboratory, is a nationally physician-operated laboratory with multiple facilities. The full-service laboratory specializes in women’s health, anatomic and clinical pathology, molecular pathology, and clinical diagnostics.
The Challenge: A Legacy Laboratory Billing System Holding the Organization Back
Returning to Avero Diagnostics after a two-year hiatus, Tina Quevedo faced the challenge of replacing the lab’s underperforming legacy laboratory billing/lab revenue cycle management software with a more efficient laboratory billing system to improve productivity and cash flow.
Identifying the Core Problems
Quevedo, Avero's Senior Director of the Business Office, with over 30 years of experience in medical lab billing, quickly identified the core issues within the existing laboratory billing system:
- Missing fields that caused incomplete claim submissions.
- Malfunctioning scrubbers that failed to catch errors before submission.
- Excessive manual processing slowed the entire RCM cycle.
Collectively, these issues created a backlog of 47,000 encounters that were not processed properly, leading to significant financial losses and operational inefficiencies across the organization.
The Solution: Switching to LigoLab's Integrated Lab RCM Platform
Her immediate recommendation was to transition away from the legacy laboratory billing system and switch to LigoLab's advanced in-house laboratory billing solutions, thereby leveraging LigoLab’s LIS and lab RCM integration to automate processes and improve interdepartmental interfacing, addressing the existing challenges head-on.
A Smooth and Straightforward Implementation
Quevedo described the implementation of the lab RCM solution as smooth and straightforward, largely because she was already familiar with LigoLab and the LIS vendor's existing platform, thereby reducing the learning curve and significantly accelerating the transition timeline.
The Results: Backlog Cleared and Metrics Improved
By August, the transition was complete. The move to LigoLab's integrated laboratory billing system delivered measurable improvements across the board:
- The billing team fully resolved the 47,000-encounter claims backlog.
- Claim processing speed improved significantly.
- Payment accuracy increased across all payer types.
- Lab report delivery became faster and more reliable.
- Overall, client satisfaction improved as a direct result.
The new laboratory billing system improved Avero's entire lab RCM cycle, demonstrating the value of Quevedo's recommendation and the confidence lab leadership placed in the decision to modernize.
Click the link below to read the full case study.
Unlock Efficiency and Growth with the All-in-One LigoLab Informatics Platform
Ready to modernize your lab operations? Request a diagnostic lab software demo and discover how LigoLab’s unified medical LIS & lab billing platform can drive performance, compliance, and profitability.
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Frequently Asked Questions About TestDirectly and LigoLab Laboratory Software Systems
What is TestDirectly, and what does it do?
TestDirectly is a web-based direct-to-consumer lab testing portal developed by LigoLab. It replaces paper forms and manual order entry with a fully electronic clinical lab workflow, covering patient self-registration, specimen collection and tracking, lab billing, automated result delivery, and public health reporting. It works as a standalone solution for smaller facilities and as a LIS-neutral integration layer for high-volume labs.
Which new features did the developers add to TestDirectly in this update?
The latest enhancements include native laboratory information system functionality for low-volume and point-of-care facilities, the ability to link multiple family members to a single account, and on-demand downloading of travel documents for air travel.
Is TestDirectly compatible with my existing LIS system?
Yes. TestDirectly is LIS-agnostic, meaning it integrates with any existing laboratory information system and lab revenue cycle management platform. Labs do not need to replace their current LIS system to benefit from TestDirectly's direct-to-consumer testing workflows.
Can TestDirectly handle high-volume lab testing?
Yes. TestDirectly scales seamlessly with all leading laboratory information system software.
What is the TestDirectly network?
The TestDirectly network is a nationwide group of LIS-equipped medical laboratories, collection centers, urgent care facilities, and outpatient clinics that use TestDirectly to offer direct-to-consumer lab testing. Since its launch in 2020, the network has collected, processed, and reported millions of tests for organizations such as employers, long-term care facilities, and state and county health departments.
How does LigoLab's LIS system and lab RCM integration improve laboratory billing?
When a lab's LIS system and lab RCM platform share a single database, laboratory billing begins the moment someone places an order, not after testing has been completed. It enables advanced RCM tools, like real-time insurance eligibility checks, automated ICD and CPT coding, and claim scrubbing at the point of entry, thereby increasing clean claim submission rates, reducing denials, and accelerating reimbursement.
What results did Avero Diagnostics achieve after switching to LigoLab?
After transitioning from a legacy lab billing system to LigoLab's integrated LIS system and lab RCM platform, Avero Diagnostics cleared a backlog of 47,000 unprocessed encounters, improved claim processing speed and payment accuracy, and achieved faster, more reliable lab report delivery, all within a few months of implementation.
Who is LigoLab, and how many labs does it serve?
LigoLab is a Los Angeles-based developer of enterprise-grade pathology lab software, including LIS systems, in-house laboratory billing solutions, and direct-to-consumer lab testing platforms. The LIS company currently serves hundreds of medical laboratory facilities nationwide across a wide range of testing disciplines.
