LigoLab Offers DTC Portal Support for Provider Insurance Discovery & Eligibility Checks

LOS ANGELES, CA - March 22, 2023 - TestDirectly, a direct-to-consumer web portal developed by LigoLab Information Systems now supports provider insurance discovery and insurance eligibility checks. This newly added auto-check verification feature is designed to give providers the ability to verify a patient’s active insurance coverage and eligibility before accepting an online order and processing a lab test via TestDirectly.com. 

The cloud-based and user-friendly DTC portal integrates with all LIS and RCM systems and it deploys in weeks rather than months. Once implemented, it eliminates paper forms and bottlenecks with automation that supports turn-key point-of-care digital workflows for patients and testing providers, connecting them for convenient direct-to-consumer testing. 

From test ordering to specimen collection and processing, the creation and delivery of reports, the management of payment and compliance, and state registry reporting, the portal delivers a better experience for all stakeholders and gives patients increased access and control over their healthcare.

TestDirectly was first introduced in 2020 and it quickly gained recognition as a new way for clinical labs to collect samples and report test results for COVID-19. The portal served a lead role in the Florida Department of Health’s COVID initiative in May 2020, supporting that government agency’s plan to identify asymptomatic patients and protect senior citizens while screening the state’s 500,000 long-term care residents and employees for COVID-19. 

The portal’s scalability was put to the test during the height of the pandemic with TestDirectly successfully managing testing workflows for molecular labs with daily volumes north of 20,000 samples. From the early days of the pandemic until now, the portal and its network of laboratories have managed the collection, testing, and reporting of more than 25 million cases. 

In recent months as clinical labs have moved past the pandemic, TestDirectly has helped them to pivot quickly and support all other forms of DTC testing (like sexually transmitted infections, urinary tract infections, allergy testing, genetic screening, etc.) and all specimen collection workflows (including drive-through, walk-up, concierge, organizational, travel, pooled, and at-home). 

TestDirectly is a key component of Ligolab Operating Platform, an all-in-one enterprise software solution that helps clinical labs and pathology groups operate more effectively and become more profitable. It does this by automating core processes, maximizing interoperability, and providing real-time visibility into both operational and financial performance for the ultimate in data integrity.