Operational Excellence - It’s Possible With the Right Laboratory Operating Platform

Operational Excellence - It’s Possible With the Right Laboratory Operating Platform

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Operational excellence. It’s what all independent and commercial laboratories would like to achieve, but many are struggling to do so because their current laboratory information system (LIS) is outdated, non-integrated, and holding them back. 

Using patchwork solutions to connect Anatomic Pathology, Clinical Pathology, Molecular Diagnostics, and Billing/Revenue Cycle Management systems that all exist as separate entities allow the laboratory to get by, but at what cost? These arrangements are expensive to maintain, inefficient, and prone to inconsistent data as critical information is transferred from one system to the other. 

Operational excellence is possible when using the right laboratory operating platform from a dedicated partner that takes full responsibility for all Information System needs and can provide a turnkey, agile, and comprehensive solution that’s fully integrated with all applications working together on the same operating system and without the need for synchronization and middleware. No finger-pointing, and no headaches, just one source for consistent data integrity.

The LigoLab LIS & RCM operating platform connects, merges, and integrates every lab process and department through an all-in-one platform that becomes the focal point for all lab operations (administrative, technical, and financial). It modernizes labs by automating processes, streamlining workflows, and eliminating human errors. In short, it makes operational excellence achievable while also positioning the laboratory to scale. 

With a fully-integrated platform, Lab Operators can combine the LIS and RCM workflows and start the billing process as the order is received rather than after the report is finalized. Labs that are equipped with automated front-end billing tools and third-party integrations can benefit from the real-time verification of patient demographic and financial data needed to ensure clean claims and payment on the first submission. Whereas labs that continue to treat the billing cycle as a backend process are forced to expensively rework claim rejections and denials that result from missing patient data while also facing the potential for sizable write-offs. 

Deciding to go with an enterprise-level software solution that incorporates all LIS and RCM functionality throughout the laboratory workflow is a major change, but if the goal is to increase margins, streamline processes, expand services, and ultimately scale the business while achieving operational excellence, the LigoLab LIS & RCM operating platform is a platform that checks all the boxes. 

This all-in-one laboratory solution is also cost-effective. LigoLab doesn’t charge any capital intensive or prohibitive upfront licensing fees – instead, the risk is reduced and long-term investment in the laboratory-vendor partnership is established through an aligned transactional licensing model based on a percentage of the laboratory’s monthly net collections. With this model, LigoLab and its partner labs grow and thrive together.

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At LigoLab, we’ve provided flexible all-in-one solutions for laboratories since 2006. Our LIS & RCM laboratory operating platform is currently driving efficiency, performance, and growth in 100+ facilities nationwide.

Contact us to schedule a demonstration and experience how a fully integrated LIS & RCM can unite and transform your lab’s financial, administrative, and technical operations.

To request a demonstration, contact Suren Avunjian at

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TestDirectly links Patients, Laboratories, Collection Centers, Physicians, Employers, and Government Agencies for Efficient COVID-19 Collection, Testing, and Reporting:

Is your laboratory currently processing COVID-19 tests or does it have plans to do so in the near future?

LigoLab Information System has developed a web portal called TestDirectly that connects patients, physicians, employers, government agencies, and collection centers with laboratories for efficient and effective testing. The portal supports contactless workflows for drive-through and on-site/dispatched collections, and it also relieves labs from having to manually enter orders and from having to follow-up with any cases.

Learn more here by scheduling a TestDirectly software demonstration or by visiting

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