Blog
LigoLab - Who We Are and What We Do
July 15, 2026
LigoLab is a leading provider of innovative end-to-end laboratory information system (LIS) software for clinical laboratories and pathology groups, supporting hundreds of facilities nationwide.
LigoLab's all-in-one medical LIS and laboratory billing platform is a comprehensive, enterprise-grade laboratory workflow management solution that unites modules for anatomic pathology, clinical diagnostics, molecular testing, laboratory revenue cycle management (lab RCM), and direct-to-consumer lab testing workflows. It’s fully integrated, supports every role, department, and case across the lab, and helps laboratories deliver better patient service, stand out in the marketplace, scale efficiently, and operate with greater compliance and profitability.
Editor's Note: To experience LigoLab's laboratory information system software platform and its commitment to helping customers grow and thrive, first read LigoLab’s LIS company overview and then watch the LigoLab video.
Discover More: The LigoLab Story - Shaping the Future of Clinical Labs & Pathology Groups
A Detailed Description of LigoLab's Laboratory Information System Software
Editor's Note: What follows is a transcription of the LigoLab animated video linked above.
Hello, and welcome. We look forward to demonstrating how our comprehensive, integrated laboratory information system and lab billing platform will transform your organization into an information-driven, connected, and thriving business.
We’ll demonstrate how our platform positions your lab for future growth by increasing efficiency, revenue, and patient satisfaction, while reducing labor costs, human error, and lost specimens.
LigoLab's completely integrated and flexible platform is designed to support all clinical diagnostic disciplines and pathology labs. We’ll show you how to leverage the platform to support, transform, and streamline the entire operational lifecycle, including your business's financial aspects.
Case Study: Empowering Pathology Consultants - How LigoLab Helped a 90-Year-Old Practice Modernize, Streamline, and Grow
Advanced LIS Software and Modern Laboratory Billing Solutions
At LigoLab, we equip lab customers with the LIS system and lab billing tools needed to grow and thrive in a rapidly changing environment where consolidation and reduced fees are the new reality. To succeed amid today's challenges, laboratories must continually adapt. We partner with every lab to help them meet current demands while preparing for long-term success.
Your success is our success because we align ourselves with your organizational goals. We understand the challenges you are facing.
Discover More: Can Your Laboratory Information System Support the Latest LIS System Technology?
Our Story: Leading Laboratory Information System Vendors With a Founding Vision
Where LigoLab Began
LigoLab is headquartered in Los Angeles, is privately owned and profitable, and has served medical laboratories nationwide since 2006.
Before starting LigoLab, Edward Kharatian and Suren Avunjian, two of the company's three founders, were employed at a California lab that eventually became the largest privately held entity in the state. That lab thrived because the founders had implemented innovative technology that enabled it to do more with less. When that lab was eventually sold to LabCorp, the sale created an opportunity; Edward and Suren took all the lessons they had learned and decided to start their own LIS company.
The Core Principle Behind LigoLab
A noteworthy and foundational principle behind that decision was to develop a lab information system that would take full responsibility for all pathology and clinical laboratory management, becoming the only solution a lab needs to grow and thrive.
"Ligo" means to unite in Latin, and that’s exactly what the LigoLab platform does. It connects, merges, and integrates every lab process through shared lab information system technology into a single source of lab organization software truth, serving as the focal point for all operations and finances.
Discover More: Why LigoLab’s LIS System Implementation Model Outpaces Legacy Lab Vendors
A Clinical and Pathology Lab Management System Built for Modern Times
LigoLab's all-in-one LIS system and lab billing platform is a comprehensive medical laboratory solution built with considerable user feedback. The LIS software modernizes labs by streamlining processes, improving workflows, and eliminating human errors and lost specimens. It is intuitive, easy to learn, accessible from anywhere, and scalable.
The LigoLab platform drives business growth, reduces labor costs, and increases revenue, catering to both anatomic pathology groups and clinical and molecular labs. It’s designed to support a wide range of laboratories and built to scale.
Discover More: Transitioning from CoPath to LigoLab - A Seamless Path to LIS System Modernization
Proven at Scale
Leading laboratories have leveraged their relationship with LigoLab to scale their businesses. LigoLab's platform currently supports a group of over 100 pathologists across multiple sites and states, as well as a reference laboratory processing over 10,000 orders per day. These are customers utilizing the LigoLab platform to transform their operations.
At LigoLab, not a day goes by without us developing and deploying a new feature for the platform. It’s the most feature-rich LIS system available.
Discover More: A Closer Look at LigoLab’s Commitment to Innovation
A Modern Laboratory Information System With Aligned Pricing
No Upfront Licensing Fees, Just Shared Success
Unlike large legacy laboratory information system companies, LigoLab doesn’t charge upfront licensing fees. We invest in long-term relationships with our customers through our transactional pricing LIS model, requiring no large upfront capital investment.
Discover More: LigoLab Informatics Platform - Uniquely Designed to Deliver Maximum Value
This means we share the risk that enables labs to scale quickly. We charge based on the number of cases processed through the platform, and don’t charge extra for seats or modules used. Labs get the full power and capabilities of LigoLab's LIS software solutions from day one.
Sublicensing That Opens New Revenue Streams
LigoLab also has a client-friendly policy for sublicensing the LIS software. LigoLab encourages its customers to sublicense the full capabilities of the integrated platform to their clients, at no additional cost.
We believe in our product and are confident that our lab information system and integrated lab billing module will increase revenues and margins.
Discover More: What You Need to Know Before Contracting with a Laboratory Information System (LIS) Company
LIS System and Laboratory Billing Platform Attributes
Open Architecture, Automation, and 24/7 Support
LigoLab offers deep expertise and best practices learned from years of experience with a wide range of labs. We specialize in LIS system software and provide responsive, unlimited 24/7 customer service and support, there to assist and advise whenever help is needed.
Discover More: Market Differentiation and Unmatched Customer Service - Two Major Reasons Why You Should Consider LigoLab for Your LIS System Upgrade
LigoLab offers scalable LIS lab solutions with open architecture and automation, easily interfacing with all service providers and lab vendors while eliminating redundancy and minimizing errors. The platform is internet-enabled, can be hosted on a server or in the cloud, and can run on any operating system without a VPN connection. Security is built in throughout the platform.
The results speak for themselves. LigoLab's laboratory information system software enables labs to increase productivity and scale quickly by automating workflows, empowering them to do more with the staff they currently have.
On-Demand Webinar: From Manual to Magical - Automation Strategies for Multi-Facility AP & Clinical Labs
Why the LigoLab Platform Outperforms Other LIS Systems
A Feature-Rich Platform With Purpose-Built Modules
LigoLab offers robust operational and laboratory billing solutions for all medical labs, tailoring its clinical and pathology lab reporting software solutions to meet the specific needs of each customer, regardless of lab size or complexity.
Supporting modules include outreach, specimen handling, sample tracking, document imaging, send-out tracking, and digital pathology, as well as a CSM module that supports the customer service department.
Case Study: Transforming Pathology Lab Management Through Digital Innovation
Integrated Engines That Power the Platform
All modules are integrated and work seamlessly together. Additional platform capabilities include:
Business Intelligence Module: Configurable dashboards, CAP and CLIA reports, and beyond.
Workflow Designer and Interface Engine: Connects to any instrument, EHR, or third-party service.
Reporting and Distribution Engine: Enables fully customizable reports distributed across 10 delivery channels.
Rules and Automation Engines: Enables intuitive programming of simple to complex logic and preferences for consistent, reliable execution, plus support for voice dictation software.
The Laboratory Revenue Cycle Management Module
The lab revenue cycle management module ties everything together, offering real-time patient demographic reviews, patient insurance eligibility and discovery, automatic CPT and diagnosis coding, claim scrubbing, ABN generation, and patient and client billing.
By combining the LIS system with integrated laboratory billing solutions, labs gain a unified platform that improves efficiency at every step, while opening new revenue streams, enabling deeper client and patient engagement, and providing more valuable analytics.
Discover More: LigoLab’s Provider Portal Facilitates Faster Order Processing and Improved Turnaround Times
LIS Systems Engineered to Scale
Every Module. Pre-Licensed. From Day One.
Every LigoLab customer receives the full LIS system software, with all modules available from the start. If a successful AP lab wants to expand into clinical testing, all the required modules are already built in, with no need to add third-party interface solutions.
A Proven Implementation Methodology
LigoLab works closely with partner labs through every stage, from domain analysis and validation through go-live. There has never been a rollback. Every go-live has been a success.
The implementation process follows these steps:
Step 1: Discovery: A thorough review of the lab's business, workflows, and challenges is conducted.
Step 2: Configuration: Implementation and configuration of the LIS system to match the lab's unique requirements.
Step 3: Training: Delivery of training and best practices expertise for all user roles.
Step 4: Validation: Parallel testing against the existing LIS system validates results and typically resolves 95–98% of configuration issues before go-live.
Step 5: Go-Live and Beyond: A dedicated support team assesses results, evaluates performance, and makes adjustments, with 24/7 assistance continuing post-implementation indefinitely.
Discover More: LigoLab’s Approach to LIS System Implementation and Support
The LigoLab Commitment
LigoLab is committed to supporting each partner lab's goals and meeting the demands of current and future stakeholders. The platform empowers lab employees to be more productive, and LigoLab's shared-risk pricing model and sublicensing agreement open new revenue streams, enabling labs to scale quickly by increasing efficiency, improving client services, and optimizing patient care.
Discover More: Navigating the Future of Pathology - The LigoLab Advantage
Ready to Learn More?
Request an informal discussion or a tailored LIS system demonstration with a LigoLab product specialist today.
Contact Us: Speak With a LigoLab Product Specialist!
Frequently Asked Questions About LigoLab's Laboratory Information System Platform and What Sets It Apart
Which modules are included in LigoLab's informatics platform, and who benefits from the platform?
LigoLab's all-in-one platform is designed for clinical laboratories, anatomic pathology groups, molecular diagnostics labs, reference labs, and multi-specialty testing organizations of all sizes. It includes fully integrated modules for anatomic pathology, clinical laboratory, molecular diagnostics, laboratory revenue cycle management, and direct-to-consumer lab testing, all operating on a single shared lab database software and infrastructure that eliminates data silos and supports every role, department, and case within the lab.
What does "Ligo" mean, and how does it reflect the company's philosophy?
"Ligo" is Latin for "to unite", and it reflects the company's core mission of connecting, merging, and integrating every lab process into one source of truth. Rather than assembling a collection of disconnected tools, LigoLab builds a unified platform where all clinical, operational, and financial workflows share a single database, giving every department access to consistent, real-time information without requiring synchronization or reconciliation.
How does LigoLab's pricing model differ from legacy LIS vendors?
LigoLab offers a transactional pricing model based on the number of cases processed, with no large upfront licensing fees, no charges for additional seats or modules, and no hidden fees for configuration changes or support requests. Labs receive the full platform from day one and are never penalized for growing. This model aligns LigoLab's financial success directly with the growth of its lab partners, a fundamentally different structure from that of legacy vendors, which charge per module, per seat, and per update.
What is LigoLab's sublicensing policy, and how does it benefit lab clients?
LigoLab's sublicensing agreement enables customers to offer the full capabilities of the LigoLab integrated platform to their own customers, at no additional cost. This enables labs to extend LIS system services to physician office labs, hospital partners, or other clients, creating new revenue streams and competitive differentiation without requiring additional infrastructure investment.
What happens during LigoLab's implementation process, and how is risk managed?
LigoLab's implementation begins with a deep discovery of the lab's workflows, challenges, and business needs, followed by system configuration, staff training, and parallel validation testing alongside the existing system. Typically, 95 to 98 percent of configuration issues are identified and resolved during validation before go-live. A dedicated support team remains on-site or available remotely at go-live to assess results and make immediate adjustments. In LigoLab's entire history, there has never been a rollback; every go-live has been successful.
What scale of laboratory operations can LigoLab's platform support?
LigoLab currently supports laboratory groups with over 100 pathologists operating across multiple sites and states, as well as reference laboratories processing over 10,000 orders per day. The platform's open architecture, automation engines, and cloud-compatible infrastructure enable it to scale seamlessly as testing volumes, service lines, and geographic footprints expand, without requiring platform changes or additional capital investment.
What customer support does LigoLab provide after go-live?
LigoLab provides unlimited 24/7 customer support, including technical assistance, LIS system updates, configuration guidance, and strategic advisory support, as a standard component of every partnership. Unlike LIS vendors that charge for post-implementation support, LigoLab treats every lab as a long-term partner, staying actively involved in optimizing performance, expanding capabilities, and addressing evolving operational needs throughout the relationship.
