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LigoLab: Comprehensive and Flexible LIS Software Solutions for Your Laboratory
July 16, 2025
Frustrated by the finger-pointing that comes with multiple lab vendors, laboratory software systems, middleware, and interfaces?
Then you’re ready for the all-in-one LigoLab Medical LIS & Lab RCM Informatics Platform, the only true comprehensive informatics solution with powerful modules for operations and finances sharing the same database and pathology lab software infrastructure.
Why Choose an All-in-One Medical LIS & Lab RCM Solution?
A common challenge in the laboratory industry is the widespread use of disconnected laboratory software systems and lab vendors to manage workflows across departments. This often leads to inefficiencies, communication breakdowns, and user frustration.
For instance, many labs still rely on separate pathology lab management platforms for operations and lab billing, utilizing a laboratory information system (LIS software) for testing workflows and a standalone laboratory revenue cycle management (lab RCM) system for finances. This fragmented approach may seem workable, but in reality, it often results in misaligned processes, data silos, and reduced overall performance.
The main challenges include:
Vendor Mismatch and Workflow Disruptions: When a laboratory information system and a lab billing software are developed by different vendors using incompatible technologies or data formats, integration becomes a major hurdle. The result is fragmented systems that struggle to communicate effectively, causing data silos, delays in information transfer, and ongoing synchronization issues related to providers, insurance, tests, and patient demographics. These disconnects often compromise data integrity and create unnecessary complexity in day-to-day lab operations.
Lack of Interoperability: Differences in interoperability standards between the medical LIS and billing software for labs cause bottlenecks, making synchronization a constant challenge. Insufficient APIs and outdated LIS systems further complicate data flow, and while HL7 is a common standard for healthcare data exchange, it is not ideal for lab billing data. Ensuring seamless integration is crucial to maintaining lab efficiency and preventing revenue leakage.
Data Discrepancies and Lab Billing Errors: When data between the LIS medical solution and the laboratory billing system isn’t properly aligned, inconsistencies in patient information and test codes are common. This often leads to billing mistakes, claim denials, payment delays, and a greater need for manual intervention. These errors increase the administrative burden and negatively impact lab revenue cycle management performance and the organization’s overall financial health.
Technical Limitations: Older LIS software platforms and laboratory billing solutions may lack scalability and the technical capacity to handle large volumes of data, requiring costly upgrades or integration efforts to address these issues. Without improvements, labs struggle to meet growing data demands and risk falling behind in a competitive market.
Compliance Risks: Accurate lab revenue cycle management is essential for regulatory compliance. Inaccurate data exchanges between an LIS system and a laboratory billing system can lead to errors, denied services, audits, penalties, and damage to the lab's reputation.
Transparency and Visibility: Using separate laboratory software systems often results in limited insight and isolated “black boxes” of data. In contrast, an integrated LIS software platform with built-in lab billing functionality offers complete operational transparency. This unified approach enables real-time visibility, supports faster and more informed decision-making, reduces errors, and significantly enhances overall lab efficiency.
Maintenance and Upgrades: Maintaining and updating two separate systems is costly and complex. However, a unified medical LIS & lab RCM platform allows synchronized updates, reducing discrepancies and administrative burden.
Training and Usability Challenges: Operating two separate, interfaced systems demands significant staff training and ongoing support. When usability falls short, it often leads to user errors, workflow inefficiencies, and staff frustration, undermining productivity and profitability, even with thorough training and data validation.
All these challenges underscore the importance of a unified laboratory information system software platform that simplifies operations, minimizes errors, and drives greater efficiency and long-term growth.
Discover More: Why Integrated LIS System and Lab RCM Software is a Catalyst for Growth
Achieve Sustainable Success with LigoLab’s Future-Ready Laboratory Information System Software
With LigoLab’s laboratory information system software, users enjoy a future-ready and scalable LIS software that maximizes interoperability and efficiency.
LigoLab’s LIS software solutions offer:
- Endless configurability to match your lab’s unique workflows.
- Error prevention tools that eliminate manual mistakes and lost specimens.
- Extensive customization, including thousands of report templates and flexible delivery methods.
- Powerful functionality with a comprehensive, searchable audit trail.
- Remote access for convenient order entry and result retrieval from any location.
Discover More: The Best Laboratory Information System Companies and the Advantages They Offer to Their Laboratory Clients
Reduce Denials and Audit Risk with LigoLab’s Fully Integrated Laboratory Billing Solutions
LigoLab’s laboratory billing solutions enable labs to initiate the RCM cycle at order creation, a real advantage that reduces denials and audit risk and increases revenue and profitability.
LigoLab’s fully integrated lab RCM module features:
- Real-time demographic and insurance eligibility checks.
- Automated claim validation with built-in error correction.
- Intelligent ICD/CPT coding and streamlined client billing.
- Dynamic workflow queues that provide full visibility.
- In-depth statistical reporting to track trends and key performance indicators.
Here’s a summary of a case study that highlights how front-end lab billing has been a game-changer for labs willing to embrace an all-in-one informatics platform.
How Avero Diagnostics Recovered $4.75M and Transformed Lab Billing with LigoLab’s All-in-One Platform
Avero Diagnostics, a multi-site lab specializing in women’s health and pathology, faced major laboratory billing and workflow issues due to its outdated, standalone lab revenue cycle management system. Upon returning to the lab as Senior Director of the Business Office in late 2022, Tina Quevedo was tasked with fixing this broken system and recovering 47,000 stuck claims. The legacy lab billing platform lacked automation, transparency, and integration, resulting in rejections, delays, and staff inefficiencies, despite 44 additional billing employees hired to address the ongoing issues.
Quevedo quickly identified LigoLab’s all-in-one medical LIS & lab RCM platform as the optimal replacement, citing her prior positive experience with the pathology lab software. Implementation began in February 2023 and was completed by August. Within two days, 47,000 stalled claims were migrated to LigoLab, resulting in $4.75 million in recovered revenue in under six weeks.
With integrated medical LIS and lab RCM modules sharing a single database, Avero now enjoys real-time insurance eligibility checks, immediate rejection notifications, and seamless data tracking from order to payment. Lab RCM cycle efficiency improved drastically—98.1% of claims are now paid on first submission, and turnaround times have dropped to just hours.
Quevedo praised LigoLab’s automation, flexibility, and customer support. The platform eliminated manual processes, simplified complex lab billing processes (like TC/PC splits), and unified all lab data. Avero’s clients have also benefited from faster reporting and improved service.
Ultimately, LigoLab helped Avero Diagnostics streamline operations, improve cash flow, boost staff productivity, and enhance customer satisfaction—all through one modern, fully integrated lab informatics platform.
Click the link below to read the full case study.
Connect with Patients, Simplify Clinical Lab Workflow, and Improve Turnaround Times
TestDirectly (TestDirectly.com) is a direct-to-consumer lab testing portal designed for medical laboratories to engage directly with patients and provide safe, fast, and accurate test results.
The TestDirectly direct-to-consumer lab testing solution:
- Eliminates paper forms with a fully digital, streamlined workflow.
- Enables self-registration and scheduling for patients and families.
- Supports a wide range of test types, including COVID-19, STIs, UTIs, allergies, and genetic screenings.
- Delivers results automatically via email, text message, portal access, or system interface.
- Increases testing capacity while accelerating turnaround times.
Seeking a new revenue stream by launching direct-to-consumer lab services? Discover how the TestDirectly portal can help you get started.
Discover More: Highlighting the Versatility of the TestDirectly Direct-to-Consumer Lab Testing Portal
We Help Labs Grow and Thrive
LigoLab is a leading provider of innovative end-to-end pathology lab reporting software. Find out how 300+ lab facilities across the country are leveraging the platform’s powerful modules and comprehensive solutions.
The next step is to schedule a LigoLab pathology software demonstration tailored to address the unique needs of your laboratory.
