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LigoLab Reviews - What Do Our LIS Lab Customers Think?
June 22, 2026
At LigoLab, our customers are also our best references. It’s been that way since our enterprise clinical and pathology lab software and LIS company first established its business roots with an innovative laboratory information system and anatomic pathology software solution in 2006.
LigoLab's future-ready diagnostic lab software is a comprehensive laboratory workflow management platform supported by our company's deep commitment to the success of our LIS lab customers. This is demonstrated through mutually beneficial partnerships geared toward sustained growth and friction-free scalability. Put simply, our success is directly tied to the success of our customers.
We invite you to check out these LigoLab medical LIS software customer testimonials to learn more.
White Paper: What You Need to Know Before Contracting with a Laboratory Information System Company
Laboratory Information System Software Video Testimonials
Juan Mangini, CEO (MLD Pathology)
Mangini credits the efficiencies and automation within LigoLab's all-in-one medical LIS and lab billing platform, with its embedded laboratory revenue cycle management module, for transforming and modernizing their business.
"LigoLab has transformed how we operate in a way that allows our pathologists to produce reports in a very timely and efficient manner. Because of LigoLab, our pathologists can sign out many more cases than they would otherwise be able to do."
David Gardiner, CMO (ZNLabs)
Gardiner says LigoLab's lab information system flexibility and unique pricing structure were two primary reasons why his lab chose LigoLab.
"LigoLab's laboratory information system software was an adaptable, long-term solution for us. We were coming out of a larger lab and didn't have a substantial capital budget for a major LIS investment. LigoLab's structure for their fees was much more amenable, allowing us to get a top-notch LIS lab solution in place with not a lot of lead time."
Laboratory Information System Software Case Studies
Tina Quevedo, Senior Director of the Business Office, Avero Diagnostics
Quevedo describes the positive results Avero Diagnostics has experienced since becoming fully integrated with LigoLab's LIS system and lab revenue cycle management solutions.
"I've been at this for 30 years and have encountered 20 to 25 other RCM systems. There's just no comparison. LigoLab is intuitive. It just makes sense."
Corey Handlesman, Director of IT (Summit Pathology)
Handlesman credits LigoLab's advanced LIS pathology platform with streamlining workflows, enabling custom MIPS reporting, and improving internal laboratory billing operations.
"We've had a lot of changes over time to our lab workflows and adapted to them. The flexibility of the LIS system has been a crucial part of accommodating these changes, whether needed for compliance or just to grow successfully."
Case Study: Summit Pathology - Achieving Laboratory Profitability Amidst Operational Pressures
Kristie Becerra, LIS System Administrator (Pathology Consultants)
Becerra says her lab chose LigoLab's LIS software solution because it wanted all workflows in a single, flexible medical laboratory information system.
"We've seen increased volumes and grown our test menu, and that's always good for business. We're happy with the product. I don't think anything else on the market would satisfy us to the extent that the LigoLab platform has."
Case Study: A Conversation With LIS System Administrator Kristie Becerra
LIS System Software Reviews
Kristen Conley, CIO (Eastern Connecticut Pathology Consultants)
Conley says LigoLab's LIS system is an outstanding anatomic pathology software solution with exceptional flexibility.
"The LIS system is highly customizable; there is almost nothing you can't do. We can produce beautiful reports that are easy to read; this is a huge physician satisfier! The support team is very well-versed and can devise creative lab information system solutions to challenging issues; they are a pleasure to work with."
Jacie Rayburn, Lab Supervisor (Pathology Group of Louisiana)
Rayburn says LigoLab has developed a user-friendly lab information system backed by a great support team.
"LigoLab makes training new employees easy. The lab information system supports our lab workflow and enables detailed tracking to pinpoint errors when they do occur. The support staff is helpful when a problem arises, or if I have questions about features or customizations."
Discover More: Streamline Laboratory Workflow Management With Customized Lab Reports & Unmatched Client Support
Abigail Dunphey, Director of Operations (Precision Pathology)
Dunphey says the LigoLab platform offers her team outstanding customization capabilities.
"LigoLab is very user-friendly and allows so much customization. It is easy to change as we grow and to bring on more testing."
Discover More: From the Bench to the Backend: How LigoLab Turns Previous Lab Experience Into Chief Informatics Officer-Level Insight for Its Customers
Shamim Ahmed, Systems Analyst (Pacific Rim Pathology)
Ahmed is a long-time LigoLab platform user who says the LIS system's clean interface and intuitive design are its greatest strengths.
"For effective LIS software, the most important thing is to have a clean user interface that is simple and intuitive to navigate, and LigoLab is excellent in that regard. Training new users to navigate the LIS system is simple, workflows are intuitive to follow, and the LIS software is laid out so that relevant components to a given lab workflow are easily accessible and viewable."
Discover More: How Modern LIS Software Powers Smarter Lab Decision-Making and Performance Analytics
LigoLab’s Key Areas of Service and LIS Lab Partner Success
LigoLab differentiates itself from other laboratory information system vendors through three core pillars: comprehensive adaptability, tiered pricing, and exceptional support and expertise.
Innovative and Configurable Medical LIS and Lab Billing Platform
Unlike traditional LIS software vendors, LigoLab offers a highly flexible and configurable laboratory information system software tailored to the specific needs of any organization. The LIS system software also features advanced lab billing functionality, ensuring seamless adaptability across diverse workflows and specialties while mitigating revenue leakage.
Discover More: Maximizing Your Lab’s Profitability - The Case for In-House Lab Billing
Aligned Tiered Pricing LIS Model
Instead of requiring large upfront licensing fees and a one-size-fits-all LIS system solution, LigoLab offers a heavily subsidized implementation and tiered pricing model. This approach minimizes financial strain on labs, enables scalability, and aligns LigoLab's success with customer growth, fostering long-term partnerships built on shared outcomes.
Discover More: LigoLab Informatics Platform - Uniquely Designed to Deliver Maximum Value
Expertise and Ongoing LIS System Support
LigoLab goes beyond delivering advanced pathology and clinical laboratory management software, offering hands-on training, guidance during LIS implementation, and industry best practices to ensure successful adoption. The LIS company also provides continuous improvement programs and 24/7 customer service, ensuring users always have the support and laboratory information system functions they need to succeed.
Ready to Modernize Your Lab?
Contact LigoLab and speak with a product specialist to find out how our all-in-one medical LIS and lab billing platform can transform your technical operations and medical laboratory profit.
Act Now: Contact LigoLab and Speak with a Product Specialist!
Frequently Asked Questions About LigoLab's LIS System and Customer Experience
What types of laboratories use LigoLab's platform?
LigoLab serves a range of medical laboratories, including independent anatomic pathology groups, clinical laboratories, molecular diagnostics labs, multi-site reference labs, and physician office laboratories. The platform is used by labs of varying sizes across the country, from growing startups to large enterprise operations.
What do LigoLab customers say about the platform's ease of use?
Customers consistently cite LigoLab's intuitive, user-friendly interface as one of its greatest strengths. Shamim Ahmed of Pacific Rim Pathology notes that new user training is straightforward because workflows are logically organized and key functions are easily accessible. Similarly, Jacie Rayburn of Pathology Group of Louisiana highlights how the platform simplifies employee onboarding while providing robust error tracking and visibility throughout the laboratory workflow.
How does LigoLab's customization capability benefit pathologists?
LigoLab enables labs to fully customize report templates, including embedded photomicrographs, rich text formatting, graphics, diagnosis-based text effects, and client branding. Kristen Conley of ECPC describes the reports as beautiful and easy to read. Abigail Dunphey of Precision Pathology notes that the platform makes it easy to adapt and expand as the lab grows.
How has LigoLab's integrated lab billing benefited Avero Diagnostics?
After migrating to LigoLab, Avero Diagnostics recovered $4.75 million in revenue within six weeks, achieved a 98.1% first-pass claim payment rate, and dramatically reduced turnaround times. Tina Quevedo, with 30 years of RCM experience and exposure to 20 to 25 other systems, describes LigoLab as simply incomparable in its intuitiveness and effectiveness.
What makes LigoLab's pricing model different from other LIS vendors?
LigoLab's tiered pricing LIS model is based on testing volume rather than per-seat or per-module charges, with no large upfront capital requirements and no hidden fees. David Gardiner of ZNLabs cited the pricing structure as a key reason his lab chose LigoLab, noting that it allowed them to access a top-notch LIS solution without requiring significant upfront capital.
How does LigoLab's support team compare to other LIS software vendors?
Customers consistently describe LigoLab's support team as responsive, knowledgeable, and proactive. Kristen Conley notes that the support team is well-versed and creative in solving challenging issues. Jacie Rayburn says staff are helpful whether the question is about a technical problem or a feature customization. LigoLab provides 24/7 customer service, hands-on implementation guidance, and continuous improvement programs.
Can LigoLab's platform accommodate workflow changes as a lab grows?
Yes. Multiple customers highlight LigoLab's flexibility as a key differentiator. Corey Handlesman of Summit Pathology notes that the platform's flexibility has been crucial to accommodating workflow changes driven by both compliance needs and business growth. Kristie Becerra of Pathology Consultants reports that the lab has enlarged its test menu and increased volumes, with LigoLab adapting seamlessly throughout that growth.
