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LigoLab Applauded by Frost & Sullivan for Transforming Diagnostic Laboratories with its All-in-One Integrated LIS & RCM Platform
August 20, 2026

Editor’s Note: This press release was originally posted on January 17, 2022, and has been updated since.
SAN ANTONIO, TX. – Frost & Sullivan has analyzed the North American Laboratory Information Systems Industry and recognized LigoLab as a winner of the Competitive Strategy Leadership Award for improving the efficiency of diagnostic laboratories and transforming them into thriving businesses.
LigoLab's enterprise-grade software-as-a-service (SaaS) solution for advanced laboratory workflow management features dynamic modules for clinical and anatomic pathology LIS system workflow, molecular diagnostics, laboratory revenue cycle management (laboratory billing), and direct-to-consumer lab testing (TestDirectly and TestDirectly.com), all on a single integrated lab organization software platform that’s infinitely configurable and supports every role, case, and department.
Discover More: LigoLab CEO Suren Avunjian Accepts the Frost & Sullivan Award
LigoLab’s Key Laboratory Information System Functions
LigoLab’s all-in-one Medical LIS & Lab Billing Informatics Platform ensures full interoperability with instruments, electronic health records (EHRs), and third-party services adopted by laboratories. Other salient laboratory information system functions include:
- Powerful specimen barcoding and tracking support.
- A robust and searchable audit trail.
- Compliance verification at every stage.
- A built-in interface engine.
- Flexible engines for rules and automation.
- Fully customizable reports and multiple distribution options.
This comprehensive bundle of laboratory information system (LIS) software features comes with a user-friendly interface and unlimited customization options to cater to the unique needs of customers, regardless of the size of their operations or the type of testing in their practice.
Discover More: Pathology Lab Reporting Software - Determining Which LIS System is the Best Fit for Your Laboratory
Laboratory Information System Software for Seamless Integration and Newfound Transparency
According to Amartya Bose, an industry analyst, "LigoLab's truly integrated medical LIS & laboratory revenue cycle management platform allows for the seamless integration, transparency, and situational awareness of all laboratory operations and lab billing processes through its real-time, queue-facilitated workflow. This laboratory billing module ensures RCM cycle management starts at the order initiation, providing a single source of truth supported by automated coding and regulatory claim compliance verification, thus reducing the risk of denials at a later stage by up to 98 percent and improving the net collections for laboratories."
White Paper: The Connected Laboratory - Leveraging Medical LIS & Lab RCM to Grow Your Business

LigoLab's lab RCM module further supports the laboratory billing process with real-time verification, eligibility checks, scrubbing components, automated International Classification of Diseases (ICD) coding, Current Procedural Terminology (CPT) coding, and automated client billing. It helps medical laboratories differentiate themselves in the marketplace, efficiently scale their operations, and become significantly more profitable.
Discover More: Boosting Revenue with Laboratory Billing & Coding Automation
LigoLab’s Direct-to-Consumer Lab Testing Solution
TestDirectly, a flexible, web-based direct-to-consumer lab testing portal, helps medical laboratories and first-care facilities directly connect with patients to deliver a convenient, safe, fast, and accurate collection and testing service. The platform's user-friendly electronic lab workflow replaces paper forms and manual processes that not only cause errors and reporting delays but also harm the overall patient experience.
LigoLab's brand motto is "empowering labs to grow and thrive on an all-in-one laboratory information system software." Bose expounds on this by saying, "LigoLab continues to push the boundaries of scientific innovation by leveraging automation and simplified clinical lab workflow to maximize throughput. The LIS company empowers laboratories to control all aspects of data flow with clinical precision, including data from expanded lab processes and a solitary, infinitely configurable platform."
LigoLab's strategy of working closely with partner labs during implementation and making its comprehensive, all-in-one platform fully available to all clients after it goes live serves as a major industry differentiator. This enables customers to rapidly scale by launching built-in modules and tests to expand services and add revenue sources while efficiently scaling their technical and financial operations.
Discover More: The Best Laboratory Information System Companies and the Advantages They Offer to Their Laboratory Clients
LigoLab’s Unique Pricing Structure Delivers Maximum Laboratory Information System Value
In addition to its award-winning pathology and clinical laboratory management system, LigoLab offers a tiered pricing LIS model designed to complement its all-in-one informatics platform.
This flexible approach ensures that medical laboratories of all types, sizes, and stages of business can select the best LIS software solution for their unique needs - no more settling for one-size-fits-all LIS software solutions.
Tailored LIS Software Solutions for Every Laboratory
LigoLab's platform tiers are designed to accommodate varying levels of complexity and functionality, offering customers a clear pathway to scale and grow seamlessly within a unified lab database software platform.
Explore each platform tier here to discover the right fit for your laboratory's current and future needs:
Essential Tier - A user-friendly LIS software solution designed for smaller pathology groups, molecular labs, and reference laboratories with essential operational needs.
Professional Tier - An advanced version of the LIS system featuring powerful reporting and analytics, improved laboratory workflow management, seamless integration with other healthcare systems, and enhanced order management for more sophisticated operations.
Advanced Tier - A high-performance laboratory information system software solution built for large, high-volume laboratories, offering superior efficiency, extensive automation, and advanced informatics, all backed by priority support.
Enterprise Tier - A comprehensive lab information system platform tailored for regional and national laboratories, providing full integration across multiple departments and sites, unmatched scalability, and customizable workflows to support complex and expansive operations.
Discover More: LigoLab’s New Tiered Pricing Model for its LIS Platform Delivers a Tailored Fit and Maximum Value
LigoLab’s Award-Winning Pathology and Clinical Laboratory Management Software
LigoLab earned Frost & Sullivan's North American Competitive Strategy Leadership Award in the North American Laboratory Information Systems industry for its strong overall performance, game-changing integrated medical LIS and lab billing platform, and world-class implementation practices.
Each year, Frost & Sullivan presents this award to the LIS company that has leveraged competitive intelligence to successfully execute a strategy that results in greater market share, stronger brand positioning, and higher customer satisfaction.
Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.
Industry Insights: Best LIS Systems - Top Laboratory Information Systems Compared for Clinical, Pathology, and Outreach Labs

About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success.
About LigoLab
LigoLab is a leading provider of innovative end-to-end laboratory information system (LIS) software for medical laboratories, servicing hundreds of facilities across the U.S.
As a comprehensive enterprise-grade LIS software solution, the all-in-one LigoLab Informatics Platform™ empowers laboratories to differentiate in the marketplace, scale their operations, and become more compliant and profitable while delivering the finest laboratory medicine services.
Ready to See What an Award-Winning Medical LIS & Lab Billing Platform Can Do for Your Lab Business?
LigoLab's all-in-one platform and tiered pricing model enable laboratories of any size to find the right fit for their current and future needs.
Act Now: Contact a LigoLab Product Specialist to Learn More!
Frequently Asked Questions About LigoLab and Its Frost & Sullivan Award
What award did LigoLab receive from Frost & Sullivan?
LigoLab received the Competitive Strategy Leadership Award in Frost & Sullivan's analysis of the North American Laboratory Information Systems Industry, recognizing its impact on improving diagnostic laboratory efficiency.
What modules are included in LigoLab's all-in-one informatics platform?
The platform includes modules for clinical and anatomic pathology LIS workflows, molecular diagnostics, laboratory revenue cycle management (lab billing), and direct-to-consumer lab testing (TestDirectly), all within a single integrated lab organization software.
How much can LigoLab's platform reduce claim denials?
According to industry analyst Amartya Bose, LigoLab's integrated approach, which starts RCM cycle management at order initiation with automated coding and compliance verification, can reduce the risk of downstream claim denials by up to 98 percent.
What is TestDirectly?
TestDirectly is LigoLab's web-based direct-to-consumer lab testing portal that lets medical laboratories and first-care facilities connect directly with patients for convenient, accurate specimen collection and testing, replacing error-prone paper-based workflows.
What pricing tiers does LigoLab offer?
LigoLab offers four tiers: the Essential Tier for smaller pathology and reference labs; the Professional Tier for labs needing advanced reporting and integration; the Advanced Tier for large, high-volume laboratories; and the Enterprise Tier for regional and national multi-site operations.
What criteria does Frost & Sullivan use for its Competitive Strategy Leadership Award?
Frost & Sullivan evaluates companies based on demonstrated leadership, technological innovation, customer service, and strategic product development, using in-depth interviews, analyses, and extensive secondary research to identify industry best practices.





