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How Much is Your Outdated Laboratory Revenue Cycle Management Costing Your Lab?
April 23, 2025
We know a lot of anatomic pathology groups and clinical laboratories are sick and tired of the high denial rates and sizable write-offs that come with an outdated laboratory billing process and legacy lab billing software for labs. Is that the case for you and your technical and financial teams? Have you thought about unifying your technical and financial operations?
With LigoLab’s all-in-one LIS laboratory information system and lab billing platform, our partner labs have turned cash collections and clean claims into a priority and experienced explosive revenue growth - some 30 percent and more, and you can, too.
Learn More: Leveraging Medical LIS & lab RCM Integration to Improve the Laboratory Billing Process
Pathology lab reporting software, like standalone laboratory information systems and laboratory revenue cycle management/laboratory billing solutions, often struggles to overcome issues like transparency and synchronization because of their siloed nature. They are also typically buried in an avalanche of denials caused by missing or inaccurate lab data. This forces lab directors and managers to either use expensive manual labor to rework the claims or write them off as bad debt.
On the other hand, the LigoLab Informatics Platform is a complete end-to-end pathology lab management solution that leverages integration and advanced automation on one united platform for unmatched performance and efficiency.
Unlike legacy laboratory billing solutions, LigoLab’s all-in-one platform for LIS software and lab billing gives users the clinical solutions needed to start lab revenue cycle management at order entry, a major advantage in the current business environment of shrinking margins, rising costs, and increased government regulations.
On-Demand Webinar: Unifying Technical and Financial Operations to Minimize Denials and Prevent Revenue Leakage
Front-End Lab RCM Automation: The Key to Higher Claim Acceptance and Lab Profitability
This RCM cycle head start allows medical labs to capture the valuable and accurate information needed for optimized lab billing on the front end of the laboratory billing process. Through advanced automation and third-party integration, LigoLab users can access RCM tools that quickly verify the patient’s address, demographics, and insurance coverage.
These and other details are needed to ensure a first-pass acceptance rate of over 90 percent for claims sent to payers, a metric our lab partners regularly achieve and surpass.
Learn More: Reduce Denials and Stop Revenue Leakage With Integrated Laboratory Billing Management
I can go on and on about the advantages of the LigoLab platform as a lab information system/LIS software that also seamlessly handles the RCM process, but a live pathology software demo to show you what LigoLab can do for your pathology practice or medical lab is recommended.
While you’re here, you should also check out our tiered pricing structure, specifically designed to help diagnostic labs get the most out of their relationship with laboratory information system vendors and avoid a one-size-fits-all laboratory information system software solution that falls short of delivering the maximum value.
You’re also invited to read a recent case study that features a lab partner and the transformation it enjoyed after moving from two siloed systems to LigoLab’s all-in-one solution for medical LIS and lab RCM workflows.
Why Real-World Lab Experience Matters: How LigoLab Turns Insight into Action for Its Customers
Often, LIS system technology alone isn’t enough.
The difference between typical laboratory information system companies and a true strategic partner lies in understanding the daily realities of medical laboratories - something that can’t be taught in a manual or replicated by LIS software alone.
At LigoLab, that difference is built into the company’s DNA, thanks to a team of professionals who’ve lived and breathed lab operations.
Many members of the LigoLab team come from clinical and anatomic pathology backgrounds. Whether as accessioners, lab techs, IT specialists, or LIS system administrators, they’ve worked on the bench, managed workflows, and faced the same pressures their customers experience today.
This firsthand knowledge allows LigoLab to offer more than just pathology software support - it enables the team to deliver Chief Informatics Officer-level guidance that directly improves lab operations and business outcomes.
Unlike many LIS vendors focused solely on technology, LigoLab understands how empathy, clear communication, and strategic thinking are critical to solving complex LIS lab challenges.
This unique perspective turns every interaction, from troubleshooting to implementation, into an opportunity for labs to gain answers and insight.
Take Drew Taphorn, LigoLab’s Support Department Team Lead, who draws on his experience as an LIS system administrator to mentor engineers and ensure client workflows align with compliance standards.
Or Frank Lee, who leverages nearly a decade of lab experience across multiple departments to anticipate client needs during LIS system implementations, saving time and building trust.
Learn More: What To Do When Your Laboratory Information System Is Sunsetting
This depth of experience extends across LigoLab’s support, product management, and implementation teams. Professionals like Katie Bowman, Allison Still, and Aaron Harris bring a dual perspective - understanding the lab environment and the best LIS technology.
They excel at translating lab staff concerns into actionable solutions, bridging the common communication gap between lab professionals and LIS software engineers.
LigoLab’s approach isn’t just about fixing issues but empowering labs. The team designs training and support to reflect how lab professionals think and work, fostering independence and confidence. Clients are encouraged to explore features, build rules, and optimize workflows within a safe environment, transforming support into education.
Industry Insights: Empowering Laboratories: The Benefits of Full Agency Over LIS System Configuration
For labs tired of transactional relationships with LIS vendors, LigoLab offers something different: a partner who understands their world and proactively helps them navigate it.
By embedding real-world lab experience into every customer interaction, LigoLab ensures its clients receive technical support and strategic value that drives efficiency, compliance, and growth.
It’s time to discover the LigoLab Advantage - where experienced lab professionals transform real-world insight into impactful solutions.
Discover how LigoLab can transform your lab operations. Speak with a specialist today.
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