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How Advanced and Highly Integrated Billing Automation Can Help Improve Workflow Efficiency and the Clean Claim Pass-Through Rate
July 22, 2025
As labor costs climb and the pool of qualified lab professionals shrinks, finding skilled staff at an affordable rate is becoming increasingly difficult.
Discover More: What Caused the Current Shortage of Medical Laboratory Technologists and What Steps Need to Be Taken to Solve the Problem
This, coupled with an incremental shift in lower margins and new lab testing trends, makes it clear that there is a growing need to automate as much of clinical laboratory management as possible.
This includes streamlining the laboratory billing process and laboratory revenue cycle management (lab RCM) by maximizing returns and decreasing revenue loss due to user error, capacity constraints, and changing regulatory requirements.
All of this can be easily accomplished through innovative laboratory billing solutions that leverage RCM cycle automation.
To remain relevant, operationally efficient, and financially profitable, now is the time to invest in scalable laboratory information system (LIS) technology with advanced billing software for labs.
Failure to address this will hinder laboratory efficiency and increase exposure to audit risk. To remain competitive and thrive in today’s dynamic lab revenue cycle management landscape, it’s essential to boost net collections, improve profitability, and maintain the agility to adapt quickly when needed.
Discover More: Clinical Laboratory Management Solutions for Lab Revenue Cycle Management (Lab RCM)
Why Consider Upgrading Your Lab RCM Cycle Now?
As we all know, more medical labs are entering this healthcare space, bringing added competition that can force even lower margins. Inflation is an ongoing problem, and so is the inversely decreasing labor force. This is increasingly evident as testing volumes rise, driven by the resurgence of genomic testing and the growing demand for at-home diagnostics.
In addition, payers, through lengthy delayed appeals processing and other disparaging tactics, are making it harder for clinical labs and anatomic pathology groups to receive full reimbursement for services rendered, forcing them to accept a lower total percentage of return as the new normal.
Lab operators who aren’t prepared to address these issues head-on will continue to receive lower percentage returns and accumulate exponential losses.
The time to stop this negative laboratory billing trend and future-proof one’s lab business is now.
Discover More: Reduce Denials and Stop Revenue Leakage With Integrated Laboratory Billing Management
Why Choose LigoLab’s Laboratory Billing Solutions for Your Lab RCM Processes?
Now that we’ve made the case for lab RCM process automation as a vital part of modern pathology lab management, the next question becomes which RCM management company to partner with.
The all-in-one LigoLab Medical LIS & Lab RCM Informatics Platform features advanced laboratory billing solutions, including TC/PC splitting, claim scrubbing, and unlimited custom auto-coding. These lab RCM tools allow users to automate as much of the laboratory billing process as required.
Every stage of the laboratory billing process is seamlessly integrated into the Billing Encounter—a unified order data entity within the all-in-one platform. This provides lab technicians centralized access to all essential case information, including test setup, patient demographics, specimen details, slide access, coding, and other lab billing data.
This real-time, accurate clinical lab workflow for claim submission delivers an automated laboratory billing process that’s error-free and infinitely scalable. It resolves common workflow challenges while offering full transparency and detailed metric tracking for in-depth analysis.
By leveraging the LigoLab platform, medical laboratories gain a competitive edge, effectively navigating both regulatory demands and labor shortages, while maximizing financial return and long-term profitability.
White Paper: How Billing and Coding Automation Increases Laboratory Revenue
Stop Using Your Legacy Laboratory Billing System!
If your legacy laboratory billing system doesn’t support lab RCM cycle automation, you’re likely losing substantial revenue returns. The amount of money left on the table simply from revenue that fell through the cracks due to user error, labor shortages, or test volume surges (and subsequent lab RCM process backlogs) can be astounding.
Couple that with the time/value of money and the true cost associated with increased time in A/R, rejections, denials, and the lengthy appeals processes (all typically incurred due to something very avoidable at the start of the laboratory billing process), and you have enormous revenue leakage that sometimes is not even initially apparent.
Discover More: LIS System and Lab Billing Data are Interdependent, So Why Not Integrate Both into ONE Powerful Informatics Platform?
How scary is that?
Fortunately, with the right laboratory billing software partner and an automated lab RCM cycle solution, you can focus on high-margin new business and let automation handle the rest.
It’s fair to say that most labs are unsatisfied with their laboratory billing solutions and see the importance of plugging the revenue holes, but, not all of them realize that the only sure way to do this is through a fully integrated, multi-purpose LIS system and lab revenue cycle management platform that streamlines the laboratory billing process and seamlessly connects all the lab RCM dots, doing so in an error-free, volume-limitless, and 100 percent automated fashion.
The facts speak for themselves. Through effective laboratory revenue cycle management automation, forward-thinking lab operators are seeing tremendous increases in profitability even before a single additional lab test is performed.
Moreover, the platform’s efficiency and data-driven transparency empower labs to pursue high-margin opportunities that significantly boost both revenue and net collections.
On-Demand Webinar: Outsourced vs. In-House Laboratory Billing - How to Make the Right Choice for Your Lab
Cost/Return Benefit - Is LigoLab’s Lab RCM Cycle Automation Worth the Cost?
Simply put, the returns far outweigh the cost, and LigoLab’s pricing structure is designed to assure this. Unlike siloed lab billing automation add-ons, LigoLab’s fully integrated medical LIS & lab RCM platform is structured in a way that transforms laboratory billing from a ‘back-end’ to a ‘front-end’ RCM process.
This ensures every test is properly and accurately processed from the start and throughout lab workflow, providing complete and accessible compliance at every stage.
The result is a seamless auto-bill workflow. This saves time, money, ensures accuracy, increases volume throughput, and improves payer turnaround time and total clean claim processing, leading to increased revenue and profit.
With LigoLab, you can rest easy knowing you will always be a net positive.
Unlock End-to-End Efficiency with LigoLab’s Integrated Platform
With LigoLab’s all-in-one platform at the core of your operations, your lab will experience significant gains in workflow efficiency. Transparency, accountability, and the intelligent distribution of tasks drive consistent performance improvements across every department.
Time in A/R will improve as the real-time laboratory billing system operates in parallel with lab workflows, no matter the testing volume. Real-time lab RCM tools, such as patient demographic and payer data validation, minimize claim rejections caused by data inaccuracies.
LigoLab’s rule-based automation ensures that no claims are missed. Lab billing shifts from a reactive, back-end process to a proactive, front-end workflow, automatically routing and processing claims through the correct queues.
User errors and delays are virtually eliminated thanks to built-in “hard” and “soft” stops that prevent missteps. With LigoLab, duplicate claims, inaccurate refunds, and payer compliance issues become a thing of the past.
Gain Full Visibility with Powerful Reporting and Analytics Tools
LigoLab’s advanced informatics platform goes beyond lab billing automation by delivering deep insight into your organization’s performance through robust dashboards and customizable reporting tools.
No matter the testing volume, labs benefit from continuous access to key performance and throughput metrics. A suite of intuitive applications, including the Statistics Inquiry tool with flexible filters, the customizable Dashboard tool with dynamic widgets, the Dynamic Reports module, and the Revenue Forecasting tool, all empower users to monitor operations in real time.
The platform also features a transparent, detailed audit trail that tracks every action by user and department. This ensures full accountability and allows organizations to evaluate productivity and lab billing accuracy from start to finish.
Future-Proof Your Lab with Effortless Scalability
One of the standout advantages of the LigoLab platform is its built-in scalability, empowering your lab to adapt and grow with ease, without incurring significant operational costs.
With instant scalability in lab billing, your team can quickly pivot to new, high-revenue opportunities as market conditions evolve. The platform’s highly configurable lab workflow supports rules and lab RCM automation across any operational setup, enabling smooth transitions and long-term adaptability.
Rapid Implementation with Zero Disruption
Unlike traditional lab billing system rollouts, which often result in downtime and increased complexity, LigoLab’s advanced medical LIS & lab RCM platform is designed for fast, seamless deployment.
Your team can get up and running quickly with minimal training, thanks to the platform’s intuitive design and user-friendly workflows. Ongoing support is always just a click away, available via email, phone, or video conferencing.
Best of all, the platform operates around the clock with zero downtime, ensuring uninterrupted performance no matter the workload.
Discover More: The Top Five KPIs: Driving Successful Lab Revenue Cycle Management
Scalable Value Without the Financial Burden
Worried about cost? You’re not alone. That’s why LigoLab’s pricing model is built to fit any lab budget, without sticker shock, hidden fees, or escalating incremental costs.
Unlike traditional laboratory billing software, LigoLab’s platform delivers rapid efficiency gains and bottom-line profit improvements that far outweigh its operational expense. The licensing structure is transparent, predictable, and focused on value.
Most lab partners see a significant increase in net collections without needing to add staff. Time saved on remittance processing, appeals, and manual workflows more than justifies the investment. Many labs report freeing up team members to focus on higher-value, more complex work, supporting job retention and employee satisfaction.
The platform also includes a fully turnkey setup, intuitive workflows, and ongoing one-on-one support. Going live has never been easier or more seamless.
At LigoLab, success is powered by a proactive, forward-thinking approach that makes lab RCM scalability and adaptability second nature. LigoLab’s mission is to equip labs with the tools they need to thrive—so they can stay focused on diagnostics, not operational headaches.
Discover More: LigoLab Informatics Platform: Uniquely Designed to Deliver Maximum Value
The LigoLab platform is based on this premise and designed to do just that. Void of any data silos, interface disconnects, or conflicting data metrics, this “single source-of-truth” informatics platform integrates all laboratory operations while using powerful rule-based automation tailored to the specific and multi-variant needs of the lab.
The platform does so simply, transparently, accurately, and most importantly, efficiently, maximizing lab workflow throughput, revenue, and net collections at every step.
In closing, you too can join the many automated labs that have experienced exponential growth soon after incorporating the LigoLab platform into their laboratory business.
To learn more, connect with a LigoLab product specialist and get answers to your lab revenue cycle management automation questions.
