Industry Insights
Expert Advice for a Successful LIMS System/LIS System Implementation
October 21, 2025
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Editor’s Note: This Industry Insights article was first published on February 17, 2023.
LigoLab CEO Suren Avunjian recently participated in a CLPMag.com cover story focused on what one needs to ensure a successful lab information management system (LIMS)/laboratory information system (LIS) implementation. In the article (authored by Aimee O’Driscoll), Avunjian, and other industry thought leaders offer expert advice based on past laboratory software systems (LIS vs LIMS) implementation experiences.
Discover More: Differences Between Laboratory Information Management Systems (Lab LIMS) and Laboratory Information Systems (LIS Systems)
The article includes the 7 Best Practices that all clinical labs should follow as they go through this important process. Frankly, this is a must-read article for any lab that’s at least contemplating what impact an LIS software upgrade would have on their business future.
Discover More: Future of LIS Systems and Personalized Medicine
Avunjian’s LIS Laboratory Information System Tips and Suggestions
Key tips and suggestions from Avunjian in this laboratory information system software implementation article included:
- Don’t just choose laboratory information system vendors; choose LIS lab partners.
- Approach the decision with a long-term view, ensuring that the chosen LIS system can adapt as the lab grows and evolves.
- Beware of hidden lab information system costs and expensive pathology lab software add-ons.
- Assign a project lead to manage the entire LIS system implementation from start to finish.
- When possible, always choose one comprehensive medical LIS system over multiple laboratory software systems to eliminate data silos and connectivity issues.
- Commit to validating LIS software configurations and desired clinical workflows.
Discover More: The Best Laboratory Information System Companies and the Advantages They Offer to Their Laboratory Clients
Highlighting LigoLab’s Laboratory Information System Implementation Process
Now’s a good opportunity to expand beyond the CLP article and highlight LigoLab’s detailed approach to implementing its all-in-one medical LIS and lab revenue cycle management (laboratory billing) informatics platform.
LigoLab’s LIS System Support & Implementation
Comprehensive Support & LIS System Implementation Expertise
LigoLab provides end-to-end support for laboratory information system software implementation, from planning through go-live and beyond. The team offers 24/7 customer support at no extra cost and ensures a seamless transition with follow-up maintenance backed by decades of medical LIS software implementation experience.
A Tested and Validated LIS System Implementation Process
Since 2006, LigoLab has refined its medical laboratory information system implementation methodology, guiding clinical labs and pathology practices through a structured six-stage deployment timeline:
- Project Agreement & Preparation
- Domain Analysis – Mapping lab operations within the laboratory information system.
- Realization – Configuring business processes and LIS system setup.
- Final Preparation – Training, testing, and issue resolution.
- Go-live & Support – Transitioning to LIS lab production.
- Post-Go-live Maintenance – Ongoing LIS system enhancements.
It’s important to note that LigoLab has never experienced a rollback while implementing its comprehensive and flexible lab information system solution.
Key Features of LigoLab's LIS System Implementation
- Dedicated Project Management: Regular meetings to track milestones, tasks, and quality.
- Data Migration Expertise: Seamless transition from legacy LIS systems and laboratory billing solutions.
- Customizable Laboratory Workflow Management: Tailored configurations for pathology, clinical, surgical, and lab billing requirements.
- Risk Management & Scalability: A flexible, evolving pathology software platform with continuous updates and training.
LIS System Training & Support Tools
- LigoLab’s Online Guide: Comprehensive manuals and training videos.
- Regular Webinars & User Conferences: Continuous learning opportunities.
- Hands-on Training: Live implementation support and LIS system best-practice guidance.
LigoLab is an established LIS company that ensures a collaborative, adaptable, and future-proof clinical and pathology lab management platform, offering a scalable and customizable environment to support laboratory growth and operational efficiency.
Discover More: LigoLab’s Unique Approach to LIS System Implementation and Support
Modernizing Medical Labs with Innovation: LigoLab’s Commitment to Excellence
“Innovation is essential for modern medical labs to enhance productivity, strengthen customer relationships, streamline operations, and maximize value.”
- Suren Avunjian, LigoLab CEO
Defining True Innovation in Laboratory Information Systems
In the laboratory information system/LIS software industry, the term "innovation" is often overused as a marketing buzzword. However, for clinical labs and pathology groups to rise above significant challenges and remain relevant, true innovation is a necessity. It enables them to navigate obstacles such as increasing test volumes, declining reimbursements, complex payer requirements, rising supply costs, and a shortage of skilled personnel.
LigoLab, a progressive LIS software company founded on customer-driven innovation, has remained committed to developing cutting-edge pathology LIS systems since its launch in 2006. Unlike many LIS software/lab vendors backed by private equity, LigoLab took an unconventional approach - relying on customer funding rather than investor capital. This decision enabled the LIS company to prioritize long-term customer success over short-term shareholder profits, fostering a culture of continuous product development and service excellence.
Industry Insights: Why LigoLab’s Funding Choice Nearly Two Decades Ago Continues to Benefit the Company and Its Customers
Customer-Centric Growth and Laboratory Information System Differentiation
LigoLab reinvests more than half of its revenue into research and development, fueling continuous innovation and the release of three to four new features every day. This unwavering commitment ensures that the company’s laboratory information system evolves in step with the rapidly changing diagnostic landscape, empowering customers with the most advanced tools and the best LIS software to stay ahead of the competition.
In contrast to rigid, outdated legacy LIS systems, LigoLab’s modern and scalable laboratory informatics solution delivers unmatched functionality, automation, and traceability. This technological edge enables laboratories to strengthen client relationships, win new business, and unlock new sources of revenue.
Discover More: Essential Anatomic Pathology LIS Software Features to Optimize Laboratory Workflow
Free Laboratory Information System Software Updates and Transparent Pricing
One of LigoLab’s core values is its commitment to free LIS software updates with no hidden fees. Since day one, the company has provided unlimited user seats and modules, enabling laboratory partners to scale confidently without unexpected costs. Unlike many legacy LIS systems, LigoLab’s transparent pricing model is fully aligned with its customers’ success.
To make updates effortless, LigoLab has built an integrated version release feature directly into its informatics platform, enabling lab directors and LIS system managers to easily preview and adopt new features as they’re introduced. While quarterly updates are released regularly, adoption remains optional, becoming mandatory only after two years to maintain compliance and system security.
For added convenience, all updates are scheduled overnight on a customer-selected day, ensuring zero disruption to daily lab operations.
LigoLab’s Three Laboratory Information System Software Environments
To support its ever-evolving medical LIS and laboratory billing informatics platform, LigoLab provides its customers with three dedicated LIS system environments:
- Testing Environment – New LIS lab features are developed and validated before being available to customers.
- Training Environment – Customers can test updates, train staff, and validate new LIS lab features before adoption.
- Production Environment – Updates move to the live LIS system once fully tested and validated in the Training Environment.
This structured approach to LIS system updates ensures maximum reliability while enabling cutting-edge functionality.
Discover More: Don’t Upgrade the Past - Invest in the Future with LigoLab’s Proven Strategies for Zero Downtime and Maximum ROI
Redefining Laboratory Information System Excellence
Since 2006, LigoLab has continuously set new standards in LIS software development, prioritizing customer partnerships, innovation, and advanced lab workflow automation. Its all-in-one lab information system & lab revenue cycle management (lab RCM) platform empowers laboratories to transform operations, improve efficiency, and maintain compliance.
“Innovation is not just about adopting new technology - it’s about reimagining laboratory operations to meet today’s demands and anticipate future challenges.”
- Suren Avunjian, LigoLab CEO
LigoLab remains committed to genuine laboratory information system innovation, driven not by buzzwords but by a mission to transform laboratory informatics.
Innovation That Works for You
LigoLab delivers real, measurable change. Explore how its integrated informatics platform is shaping the future of diagnostics.
