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Optimizing Lab Operations: Tackling Labor Shortages with Modern Laboratory Information Systems
October 3, 2025
Successfully navigating the challenges of today's medical laboratory staffing shortages requires both understanding and innovation.
For a deep dive into this critical topic, we've sought insights from leading experts at the forefront of change in the medical lab landscape.
Dr. James Crawford from Northwell Health enlightened us on recruitment, compensation, and career progression. Bri Spencer of Avero Diagnostics highlighted the transformative power of new laboratory information system (LIS) technologies in refining lab processes.
In this segment, we engaged with Joseph Guido, a seasoned anatomic pathology lab consultant, to explore the burgeoning realm of digital pathology solutions and their pivotal role in modern labs.
The Pandemic's Impact on Laboratory Workflow Management
The onset of the COVID-19 pandemic brought about a seismic shift in how industries operate, with the healthcare sector, particularly medical laboratories, finding themselves at the epicenter of this generational change.
The pandemic's widespread effects touched almost every industry:
- Disrupted Supply Chains: Many businesses experienced interruptions, shortages, and delays.
- Shift in Consumer Behaviors: As lockdowns were imposed, online shopping and virtual services surged.
- Need for Swift Adaptations: Businesses had to pivot and adopt new strategies to navigate the rapidly changing landscape.
The Rise of Digital-First Collaboration in Healthcare
With physical interactions becoming a health risk, the world turned to digital. The healthcare sector, known for its traditional face-to-face consultations, had to pivot rapidly. The transition was a matter of public safety.
- Remote Consultations: Physical appointments gave way to virtual check-ups, ensuring patient safety.
- Digital Data Sharing: Real-time updates became crucial, enabling healthcare providers to access up-to-date patient information.
- Online Collaborations: Whether it was doctors discussing a case or researchers collaborating, digital platforms facilitated these interactions.
This digital-first approach ensured continuity of care and facilitated a collaborative spirit in the face of adversity.

Medical Laboratories: The Unsung Heroes in Diagnostic Precision
Medical laboratories have always played a pivotal role in the intricate web of healthcare services.
However, during the pandemic, their importance was magnified tenfold. The world was experiencing a healthcare crisis, and the demand for fast and accurate diagnostic lab software solutions able to produce reliable test results skyrocketed.
Consider this: approximately 70% of today's medical decisions are based on lab test results. As cases surged and the need for testing grew exponentially, laboratories worldwide were under immense pressure.
Yet, they rose to the challenge, working tirelessly to provide the critical data that informed individual patient care and helped shape public health policies.
Discover More: Remembering COVID - Healthcare CFOs Say They’ll Continue to Spend on Technology and Automation Despite the Pandemic
The Growing Pressure on Labs: Balancing Demand with Innovation
In recent times, laboratories have managed unprecedented challenges, even as their importance has continued to grow.
Rising Test Demands vs. Staffing Shortages: The Balancing Act
“From the preanalytical phase, all the way through to postanalytical, a modern medical laboratory information system (LIS lab solution) can help lab directors and managers fill the gaps created by staffing shortages.”
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
With each passing year, labs receive a surge in specimens. This increase reflects a growing patient base, the introduction of a broader range of assays, and more accessibility.
However, this rising demand has been met with its own set of challenges:
- The industry faces a significant labor shortage.
- Estimates suggest a shortfall of 20,000 to 25,000 medical laboratory technologists.
This staffing crisis has real-world implications, leading potentially to delays in diagnosis, treatment, and even research.
The Future is in Technological Innovations
Spencer, the Molecular Lab Manager at Avero Diagnostics, offers hope despite these challenges. She believes in the transformative power of technology.
"Labs can harness innovative technologies to automate processes that have traditionally been manual."
- Bri Spencer, Molecular Lab Manager
This approach minimizes human error and accelerates the entire procedure.
Spencer also emphasizes the importance of smooth lab workflow management protocols. By refining clinical lab workflow processes, labs can ensure efficient specimen processing that reduces turnaround times and enhances patient care.
"Enhancing the quality of service," according to Spencer, is the ultimate goal. By integrating advanced technologies, labs can ensure accurate tests, detailed reports, and better care for each patient.
While the pressures on labs are palpable, the path forward is clear. Embracing technology and refining processes with a focus on quality will help labs navigate current challenges and set the stage for a brighter, more efficient future.
Discover More: Overcoming LIS Integration Challenges - How Advanced Platforms Like LigoLab Simplify the Transition
The Potential of Modern Laboratory Information Systems: Paving the Way for Efficient Laboratories
Laboratory information system software has evolved significantly over the years, transforming from mere data repositories to advanced informatics platforms capable of driving efficiency and innovation in the lab environment.
As labs grapple with increasing demands and staffing challenges, the role of LIS systems becomes even more crucial.
What is a LIS Laboratory Information System?
A laboratory information system is a centralized pathology lab management system that handles various tasks, from specimen tracking to test processing and reporting. It ensures that data is organized, accessible, and shared seamlessly across departments, labs, and other healthcare facilities.
Advanced Features of the Best Laboratory Information System Software Platforms
Contemporary LIS systems, such as those offered by LigoLab, are more than data management solutions. They encompass:
- Modern outreach solutions
- Laboratory billing/lab revenue cycle management modules
- Direct-to-consumer lab testing applications
- And much more
These laboratory information system functions are tailored to meet the unique needs of today's clinical and reference labs and pathology groups, ensuring they can deliver results faster and more accurately.
The Role of Laboratory Information System Automation
Automation is a standout feature of modern laboratory information system technology.
“The workforce gaps make it clear the future lab will be driven by technological advances. At some point soon, automation will be a tool that we all use, no matter the department or the role.”
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
By automating redundant manual processes, labs can significantly reduce errors, save time, and ensure staff can focus on more critical tasks. Automation, created with rules set within these advanced medical LIS platforms, introduces a level of efficiency that traditional, labor-intensive lab workflow management applications cannot match.
Guido offers valuable insights into the challenges and potential laboratory software solutions for labs.
Reflecting on the industry's hiring and staffing crisis, Guido states:
"Implementing the right technology is the best way for labs to streamline their operations."
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
He emphasizes that the best laboratory information system software can significantly help lab directors and managers bridge the gaps created by staffing shortages.
Guido's perspective aligns with the broader industry sentiment. As labs face increasing pressures, the right technology, especially a robust LIS software platform, can be the game-changer.
Discover More: Streamline Laboratory Workflow Management With Customized Lab Reports & Unmatched Client Support

The Evolution of Laboratory Workflow Management
Laboratory workflow management has witnessed significant transformations over the years.
Guido's journey through the ranks of the laboratory world provides a unique perspective on these changes.
His experiences and insights into the untapped potential of laboratory information systems (and collaboration with laboratory information system vendors) shed light on the future of pathology lab software and clinical laboratory management.
Discover More: What You Need to Know Before Contracting with a Laboratory Information System (LIS) Company
Guido's career trajectory is a testament to the dynamic nature of the laboratory industry.
Starting as an accessioner, he was at the frontline, handling specimens and understanding the foundational processes of the lab. As he progressed, moving into grossing and eventually ascending to the role of IT Director, Guido's responsibilities and insights deepened.
With experience spanning both specimen handling and the advanced systems that drive modern labs, he has developed a well-rounded perspective on laboratory operations.
During his tenure, Guido made a crucial observation: many labs weren't maximizing the capabilities of their laboratory information systems.
These LIS systems, integral to modern lab operations, held the potential to revolutionize how labs functioned. For Guido, in particular, it became clear that with the right anatomical pathology software:
- Labs could be more efficient.
- Bottlenecks could be eliminated.
- Core processes could be significantly improved.
Collaborative Innovation: Guido & Modern Laboratory Information System Companies
Guido's drive to optimize lab operations didn't go unnoticed. His collaboration with LigoLab, an enterprise-grade LIS company, marked a significant turning point. This wasn't just a business partnership but a fusion of expertise and vision between two like-minded parties.
Their combined efforts led to:
- Implementation of transformative LIS software and pathology lab management changes.
- Enhanced relationships with customers (physicians and hospitals).
- Significant business growth for the labs involved.
Case Study: Summit Pathology - Achieving Laboratory Profitability Amidst Operational Pressures
Embracing LIS System Automation in Labs: The Future of Efficient Laboratory Operations
As pressures mount on labs, adapting becomes essential. Moving toward automation with laboratory information system software is one of the most effective ways to keep pace.
The Shift from Manual to Automated Laboratory Information System Software Solutions
Traditionally, many laboratory processes were manual, requiring significant time, effort, and human intervention.
While these methods have served labs for years, they come with inherent challenges:
- Error-Prone: Manual processes are susceptible to human errors, which can compromise the accuracy of results.
- Time-Consuming: With the increasing volume of tests and samples, manual methods can lead to delays and backlogs.
- Labor-Intensive: Relying heavily on manual processes can strain the already limited staffing resources.
Enter advanced LIS system automation.
Automated LIS pathology lab management solutions are not just about speed, but also precision, consistency, and scalability. Automating repetitive and routine tasks with advanced LIS system technology ensures consistent and accurate results. This frees staff to focus on more complex tasks that require human judgment and action.
Consistent Data & the Role of a Flexible LIS Lab Architecture
For automation to truly deliver its benefits, the data fed into the automated LIS lab system must be consistent.
This is where robust medical LIS software comes into play.
“With the best LIS software, you can set up a validation step based on rules at accessioning. This opens the door to customization and client preferences, with the accessioner taking on a quality assurance role before sending the specimen to grossing.”
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
A flexible lab information system architecture ensures:
- Data Integrity: By ensuring that the data going into the LIS system is consistent, labs can trust the outputs of their automated processes.
- Customization: With a flexible lab information system, labs can create validation steps that confirm data accuracy before it progresses. This adaptability makes automation fit the distinct workflows of every lab.
- Integration: Modern LIS system platforms can integrate with other laboratory software systems, ensuring seamless data flow that further enhances the benefits of automation.
Technology Minimizing Manual Lab Roles: Real-World Examples
The move toward LIS software automation is not just theoretical; it's already happening.
Here are some real-world examples of how LIS system technology is replacing or minimizing manual lab roles:
- Order Entry: Healthcare platforms like EMRs/EHRs and patient engagement portals have effectively replaced manual order entry with LIS system data transfer, ensuring that the data going into the LIS lab solution is accurate as the order originates.
- Specimen Embedding: Advanced laboratory information system integrations now support the automated embedding of specimens, reducing the need for manual intervention.
- Transcription: Voice-to-text systems are now being used to support lab information system data, allowing transcriptionists to be repurposed for other roles.
Discover More: How LIS Software Helps Pathologists Sign Out Anatomic Pathology Cases Faster
Digital Pathology Solutions: The Future of Anatomic Pathology
Anatomic pathology (and anatomic pathology software) is on the cusp of a transformative shift, with digital pathology solutions poised to redefine its future.
Discover More: Advances in Digital Pathology
Guido's experiences and insights serve as a compelling glimpse into this evolution, highlighting the benefits of integrating digital processes with laboratory information systems.
Guido's consultancy work with an anatomic pathology group that transitioned to a fully digital platform is a testament to the changing tides.
This groundbreaking move enabled the group to:
- Global Collaboration: With pathologists spread across different time zones and even continents, the digital platform facilitated seamless collaboration and consultation.
- Real-Time Analysis: Digital platforms allow instantaneous sharing and analysis of specimens, reducing turnaround times and enhancing diagnostic accuracy.
The Multifaceted Benefits of Lab Digitization
Transitioning to a digital framework fundamentally means enhancing quality, efficiency, and scope.
“When a lab’s processes become digitized, and its systems become interoperable and connected within an integrated laboratory workflow, several manual processes can be removed from the equation. This helps eliminate inefficiencies and redundancies. A highly functional laboratory information system is what makes this possible.”
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
Here's a deeper look at the transformative benefits:
- Streamlined Operations: Digital platforms can automate many traditionally manual processes, significantly boosting operational efficiency and accuracy.
- Data Consistency and Integrity: With digital systems, there's a marked reduction in human error, ensuring that data input remains consistent, accurate, and reliable.
- Holistic and Integrated Lab Workflow: A digitized laboratory integrates all processes seamlessly, ensuring efficiency from initial specimen review to the delivery of the final report.
The Symbiotic Relationship Between Laboratory Information Systems & Digital Pathology Solutions
The integration of modern LIS system platforms and advanced digital pathology tools signals a major shift for laboratories.
This harmonious integration brings forth several advantages:
- Seamless Data Flow: An integrated LIS system can communicate fluidly with digital pathology solutions, ensuring uninterrupted data exchange and streamlined operations.
- Elevated Quality Standards: With fewer manual steps thanks to LIS lab automation and the accuracy provided by digital pathology, testing organizations are equipped to sustain and improve their quality of care.
- Economic and Temporal Efficiency: In the long run, integrated LIS software with other laboratory software systems can lead to substantial cost savings, resource optimization, and expedited diagnostics.
Industry Insights: Digital Pathology Redefined: Uniting AI, Viewers, and a Robust LIS System for a Seamless Workflow
The Need for Technical Knowledge & LIS Company Support
“This is the future five to 10 years from now. This is where we’ll see the most advances in anatomic pathology software.”
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
As labs transition to more technologically advanced operations, the synergy between these elements becomes even more crucial.
The Future Trajectory of Anatomic Pathology LIS Systems
Anatomic pathology is on the brink of a significant transformation. With advancements in digital tools and methodologies, the discipline is moving toward a technologically advanced and more efficient, patient-centric future.
This evolution, however, demands a new breed of professionals and a supportive ecosystem.
“One of the biggest areas of concern is the shortage of leaders who understand how the technology within the lab works. Labs need to hire these roles or create an ecosystem where current staff can be developed to fill critical roles like that of the LIS system manager.”
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
- Tech-Friendly Personnel: Modern labs require more than just medical expertise. The integration of technology into everyday operations necessitates professionals who are adept at both medical procedures and the latest LIS system technological tools. As labs face increasing workloads, the role of technology in streamlining processes and ensuring accuracy becomes paramount.
- LIS Vendor Support: The role of LIS software vendors extends beyond merely providing tools or solutions. In the current landscape, they are collaborators and partners in innovation. The best LIS software vendors offer holistic solutions tailored to a lab's multifaceted needs. But what truly sets them apart is their commitment to continuous support, training, and a collaborative approach.
“Most often, the limiting factors are how well laboratory personnel understand the LIS software, how well the laboratory has designed its lab workflow, and how much the LIS software is supported by the lab vendors that the lab has partnered with.”
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
LigoLab stands out as a beacon in anatomic pathology and anatomical pathology software. Their early adoption and recognition of the potential of digital pathology solutions have positioned them at the forefront of innovation.
LigoLab's all-in-one Medical LIS & Lab RCM Informatics Platform is a comprehensive ecosystem designed to address the diverse needs of modern labs, from automation to data analysis.
LigoLab's commitment to the field is evident in its approach, providing laboratory information system products and anatomic pathology software solutions that address these challenges.
Discover More: Navigating the Future of Pathology - The LigoLab Advantage
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LigoLab's Role in Supporting Digital Pathology Solutions
At the forefront of this transformation is LigoLab, a pioneer in integrating and supporting digital pathology solutions.
The Vision of an Ideal Digital Pathology Ecosystem
“An ideal digital pathology ecosystem is one where all of a lab’s systems are interoperable, connecting as an integrated digital lab workflow.”
- Joseph Guido, Anatomic Pathology Lab Consultant & former Director of IT
It’s an environment where every lab system connects seamlessly, forming a unified digital workflow that streamlines processes, improves accuracy, and speeds up diagnostics
- Efficiency Gains: Streamlined processes that reduce manual interventions and errors.
- Better and Faster Case Allocation: Quick turnaround times for patient results.
- Improved Scalability: Adapting to increasing workloads without compromising on quality.
LigoLab recognized the potential of digital pathology early on. Their proactive approach to integrating digital pathology solutions with their comprehensive and flexible medical LIS system has set them apart in the industry.
- Early Adoption: LigoLab was among the first to understand the transformative power of digital pathology, positioning itself as a thought leader in the field.
- Holistic Solutions: Beyond whole-slide imaging software integration, LigoLab offers solutions that encompass the entire spectrum of lab operations, from specimen tracking to reporting.
- Seamless Connectivity: Ensuring that different systems within the lab environment communicate without hitches.
- Data Integrity: Prioritizing the accuracy and consistency of data across multiple platforms.
Discover More: The Role of Anatomic Pathology Software in Optimizing Laboratory Workflow Management
For those interested in the advancements of digital pathology, LigoLab offers comprehensive insight.
Connect with our product specialists, explore informative tutorials, and learn how LigoLab is at the forefront of shaping the future of digital pathology and overall lab informatics.
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