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Optimize Your Laboratory Billing Solutions with LigoLab's Comprehensive LIS & RCM Platform
June 24, 2025
For independent pathology groups and clinical laboratories to truly optimize laboratory billing (lab revenue cycle management), the laboratory billing process must start at order entry.
That’s the belief shared by Edward Kharatian, Medical Director and Co-Founder of LigoLab Information Systems, a thriving Los Angeles healthcare enterprise specializing in pathology lab software and advanced laboratory information systems (LIS systems) for medical labs throughout the United States, no matter their size.
Learn More: Why Integrated LIS System and Lab RCM Software is a Catalyst for Growth
During a recent site visit with a LigoLab partner laboratory, Kharatian provided in-depth explanations of why lab billing needs to be fully integrated throughout a lab’s workflows and processes. Without full RCM cycle transparency, labs are leaving money on the table.
Learn More: Maximizing Your Lab’s Profitability: The Case for In-House Lab Billing
Break Free from Fragmented Systems: LigoLab Unifies LIS Systems and Laboratory Billing Solutions on a Single Transparent Platform
As a robust, all-in-one medical LIS and lab billing platform, LigoLab offers its lab partners the power and full transparency of a unified pathology software database and infrastructure, rather than the typical multi-system arrangement of standalone LIS systems and laboratory billing solutions.
From the moment a sample is accessioned into the medical LIS system, the LigoLab platform seamlessly starts compiling valuable information as relevant data gets consolidated into a conveniently displayed “encounter” view.
This view incorporates patient demographic checks, address validation, patient insurance eligibility, discovery options, and preauthorization into a streamlined lab billing workflow with just a few clicks.
The lab organization software automatically creates a patient profile and audit trail while checking for duplicate records, all seamlessly in the background. Thanks to a unified pathology lab management system, there's no need for manual entry or data synchronization.
Traditional laboratory billing solutions rely on manual claim scrubbing and coding, a process that’s both time-consuming and prone to data entry errors. LigoLab’s intelligent billing software for labs eliminates these issues by automating CPT and ICD coding, claim validation, and error correction, streamlining workflows, and improving accuracy.
The coding and documentation are reviewed in real-time, and any errors are identified and placed into real-time workflow queues that call for resolution before the claim is sent to the payer.
Case Study: How Avero Diagnostics Recovered $4.75M and Transformed Lab Billing with LigoLab’s Integrated LIS & RCM Platform
Avero Diagnostics, a national physician-operated laboratory with locations in Washington and Texas, faced mounting challenges due to disconnected software systems—one for its laboratory information system (LIS) operations and another for lab billing. This fragmented setup created inefficiencies, data silos, and a backlog of 47,000 unresolved claims, significantly hindering cash flow and operational performance.
Upon returning to Avero as Senior Director of the Business Office in December 2022, Tina Quevedo was tasked with resolving these issues and restoring financial stability. Backed by 30 years of experience in medical lab billing, Quevedo quickly identified the legacy lab revenue cycle management (lab RCM) system as the core problem. Its scrubbers routinely blocked valid claims, real-time eligibility checks were nonexistent, and the lack of automation forced manual workarounds that delayed payments and strained resources.
After a thorough evaluation, Quevedo recommended transitioning to LigoLab’s integrated medical LIS and lab RCM platform, a move leadership approved in early 2023. Implementation began in February and, thanks to LigoLab’s responsive support and Avero’s existing use of its LIS module, the migration was seamless. Within just two days, the 47,000 stuck encounters were transferred, and within six weeks, they were processed and submitted.
The result? A recovery of over $4.75 million in previously unreachable payments.
The benefits didn’t stop there. Within the first 30 days of using LigoLab’s end-to-end platform, Avero saw improvements in data transparency, billing efficiency, and real-time analytics. Claims were scrubbed more accurately, rejections dropped significantly, and newly configured automation replaced manual steps.
Between November 2023 and January 2024, Avero’s lab billing department reported:
- 4–8 hours to complete and submit claims with same-day acknowledgments
- 98.1% of claims paid on first submission
- 99% clean claim rate with LigoLab’s integrated clearinghouse support
These metrics exceeded industry standards, enabling Avero to reduce days in A/R while accelerating revenue.
Quevedo also praised platform features like automated insurance eligibility checks, real-time rejection queues, and integrated documentation—all embedded within a single informatics platform. “The unified database eliminates the guesswork,” she said. “We know exactly where a claim stands, and we no longer need to chase missing data or duplicate processes across systems.”
LigoLab’s automation tools have been a game-changer, especially for handling client-specific billing rules. “Now we can predefine lab billing logic for each hospital, payer, and location,” Quevedo noted. “Once those rules are set, the LigoLab platform does the rest.”
System usability was another standout. New hires quickly adapt, and even seasoned billers found LigoLab intuitive and efficient. Quevedo also highlighted LigoLab’s customer support: “They always provide a solution. You never feel stuck.”
The move to LigoLab didn’t just improve billing—it elevated LIS system performance and client satisfaction, too. Turnaround times shortened, reports were delivered faster, and client complaints about delays disappeared.
In summary, Avero’s transition to LigoLab’s all-in-one medical LIS and lab RCM solution eliminated inefficiencies and improved cash flow. It also empowered the team to operate with confidence, proving that a truly integrated lab informatics platform can drive both financial and operational success.
Read Full Case Study: Documenting the Avero Diagnostics Move From a Legacy Lab RCM System to LigoLab’s All-in-One Lab Informatics Platform
See the Impact: Higher Revenue and Fewer Denials with LigoLab’s Integrated Medical LIS & Lab RCM Platform
Clinical laboratories and pathology groups that have adopted LigoLab’s end-to-end medical LIS system and lab revenue cycle management solution are seeing dramatic improvements—significantly fewer claim denials and a noticeable boost in revenue. These gains are made possible by automated, accurate claim generation and timely billing once claims are processed.
With LigoLab’s fully integrated pathology software, labs are empowered to generate more clean claims while also gaining access to detailed statistical reporting that helps to monitor trends, track key performance indicators, and measure operational benchmarks. The result is a more confident, data-driven approach to clinical laboratory management, powered by the most transparent and unified LIS software available today.
Learn More: Reduce Denials and Stop Revenue Leakage With Integrated Laboratory Billing Management
For more information or to request a personalized LIS system or lab billing software demo, you can contact a LigoLab product specialist.
