LigoLab Project Management and the Stages of LIS System Implementation

Since 2006, LigoLab has refined and improved every stage of laboratory information system (LIS) implementation. The LIS company approaches clinical and pathology lab management with rigor and intent. It doesn’t view its role like traditional LIS software vendors; it builds long-term strategic partnerships grounded in shared goals and aligned incentives.

With that philosophy in mind, the following overview outlines what laboratories can expect when upgrading from their legacy laboratory information system to LigoLab’s all-in-one medical LIS with advanced laboratory billing solutions embedded within the informatics platform.

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A Proven LIS System Implementation Process Built for Seamless Transitions

LigoLab’s laboratory information system implementation process is purpose-built to ensure a smooth, low-risk transition for laboratories upgrading their LIS medical solutions. Supported by a dedicated implementation team, 24/7 customer support, and a structured, time-tested methodology, LigoLab partners closely with each LIS software client from initial planning through post–go-live optimization. This step-by-step approach mitigates disruption, accelerates adoption, and ensures laboratories achieve full lab information system functionality, operational efficiency, and long-term success.

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Stage 1: Domain Analysis & Information Gathering

The first phase of the laboratory information system implementation process focuses on in-depth domain analysis, during which LigoLab works closely with the customer to evaluate existing workflows, business requirements, and technical needs.

This phase culminates in the development of a comprehensive Laboratory Blueprint, a detailed document that defines business processes, LIS system configurations, and success criteria. By establishing this foundation early, LigoLab ensures tight alignment between the capabilities of its all-in-one informatics platform and the laboratory’s operational objectives.

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Stage 2: Baseline Configuration & LIS System Setup

Following completion of domain analysis, LigoLab begins baseline configuration of the LIS system. This phase includes configuring master files, addressing processing enhancement requests, importing historical data, and developing required LIS lab interfaces. A dedicated test environment is then established, enabling the laboratory team to become familiar with the platform, validate workflows, and provide feedback so refinements can be made before full deployment.

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Stage 3: LIS System Validation & Testing

Once the laboratory information system is fully configured, comprehensive validation and testing begin. During this phase, laboratory staff process live cases in parallel with their existing LIS system to verify functionality and identify any operational gaps. This hands-on, real-world testing enables real-time adjustments, ensuring all components of the new LIS system meet the laboratory’s performance, quality, and operational standards before full deployment.

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Stage 4: Realization & LIS System Implementation

The realization phase focuses on executing the business process requirements defined in the Laboratory Blueprint. During this stage, LigoLab follows a structured two-phase LIS system configuration process: Baseline Configuration, which establishes core system functionality, and Final Configuration, which incorporates remaining scope refinements and adjustments. Throughout this stage, system integrations, interface configurations, and workflow customizations are refined to ensure optimal operational efficiency and full readiness for go-live.

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Stage 5: Final LIS System Preparation & Training

As the laboratory information system nears completion, final validation, end-user training, and preparations for system management are conducted. This phase is critical for resolving any remaining issues before go-live.

The validated test environment is replicated in a dedicated training environment, enabling laboratory staff to practice workflows and reinforce proficiency. At the same time, LigoLab works to resolve all critical open items, ensuring a stable, well-prepared foundation for the transition to live LIS system production.

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Stage 6: LIS System Go-Live & Ongoing Support

The final stage transitions the laboratory from a project-based training environment into full production. During the LIS system go-live, LigoLab provides both on-site and remote support to ensure a smooth, controlled transition.

Ongoing support includes a 24/7 help desk, comprehensive issue tracking, performance monitoring, and continuous LIS system training. This approach ensures laboratories stay current with the latest laboratory information system capabilities and ongoing advancements.

This overview provides a high-level look at what to expect during an advanced LIS system implementation with LigoLab. For a more detailed breakdown of each phase, we invite you to visit the Our Process section of this website.

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A Structured, Collaborative LIS System Implementation Built for Long-Term Success

LigoLab’s structured and collaborative methodology is designed to ensure every LIS system implementation delivers measurable results. Through careful planning, rigorous testing, and comprehensive ongoing support, LigoLab consistently helps laboratories transition from legacy pathology LIS systems, optimize workflows, and future-proof their operations.

Driven by an unwavering commitment to customer satisfaction, adaptability, and continuous innovation, LigoLab has earned its reputation as a trusted long-term partner within the laboratory industry.

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What to Consider Even Before the LIS System Implementation Starts

For those who have just begun to contemplate implementing a new LIS system, LigoLab has developed a helpful guide. 

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Getting Started: Planning & LIS System Selection

The first step in any LIS system implementation is establishing a dedicated selection committee to guide the entire process. This team conducts a thorough needs assessment, evaluating existing workflows to identify gaps and opportunities for improvement. Once requirements are clearly defined, the evaluation phase begins with researching laboratory information system vendors, engaging with industry events, and gathering peer recommendations.

A formal Request for Proposal (RFP) plays a critical role at this stage, enabling laboratories to evaluate LIS vendors using consistent, objective criteria. Equally important is allowing sufficient time for the selection process; clearly defining project goals, deliverables, and expectations with the chosen LIS provider lays the foundation for long-term success.

Avoiding Common Pitfalls

Common lab information system implementation challenges include:

• Insufficient planning
• Poor project management
• Over-reliance on the LIS lab vendor
• Resource mismanagement
• Scope creep

To avoid these pitfalls, laboratories must take a proactive stance, anticipating risks, establishing clear milestones, and maintaining disciplined oversight. Most importantly, this is not simply an LIS software installation; it is a laboratory-led implementation that requires active leadership, accountability, and ownership throughout the process.

Measuring LIS System Implementation Success

Success is measured by the achievement of defined objectives, gains in operational efficiency, and long-term sustainability. Key indicators include:

• User and Customer Satisfaction – Does the LIS system enhance clinical laboratory workflows and elevate service quality?
• Operational Efficiency – Have risks been mitigated and costs optimized across laboratory operations?
• LIS System Adaptability – Can the LIS platform evolve as laboratory needs, volumes, and complexity change over time?

Final Thoughts

Successfully implementing an advanced laboratory information system software is a complex (but highly-rewarding) undertaking. It requires strong leadership, clearly defined goals, and engagement across the entire laboratory team. With the right planning and execution, laboratories can modernize operations, strengthen performance, and position themselves for long-term success in delivering high-quality patient care.

Ready to take the next step? 

Contact a LigoLab product specialist to learn how a future-ready laboratory information system platform can support your organization’s growth, efficiency, and clinical excellence.

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