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LigoLab Customer Review: Ron Sconyers Talks About LigoLab's LIS Lab Software Features and Support
November 3, 2025
Today, we’re excited to feature another LigoLab customer review with comments from Ron Sconyers (COO at Metropolitan Pathologists, Denver, Colorado).
Ron’s review, available in both video and text formats, offers a detailed and thoughtful look at his experience with LigoLab’s all-in-one laboratory information system (LIS) software platform with integrated laboratory billing solutions. He shares his interactions with LigoLab’s implementation and support teams.
We hope his comments address any immediate questions you and your lab team might have about LigoLab’s laboratory information system functions and the power behind this modern medical LIS lab application.
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Introducing Metropolitan Pathologists’ COO
Editor’s Note: The following is a transcript of a video interview with LigoLab customer Ron Sconyers.
Hi, I'm Ron Sconyers, COO of Metropolitan Pathologists in Denver, Colorado.
Metropolitan Pathologists has been around since 1903, so it's a long-standing organization with a great reputation in Denver and Colorado.
Soon after I took over, I became aware of computer system limitations. Our lab information system was homegrown. It was working, but there were many limitations.
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We started looking for a replacement LIS system and just happened to hear about LigoLab. We started pursuing the LIS company and looking into what it had to offer. We made site visits and visited corporate headquarters. We came away with the impression that it's the best-designed laboratory information system software for how it's structured and put together.”
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We started working back when LigoLab was much smaller, but we always came away with the impression of the group being responsive and listening to our needs.
The arching theme is that LigoLab was very responsive in dealing with issues. First finding the issues, and then figuring out the answers before finally coming up with the right LIS software solution. We have found that analyzing our processes and figuring out areas of improvement has been a real advantage for our business.
Generally, there's a solution that LigoLab will offer and will be able to provide you with to complete whatever needs to be accomplished. Our business is incredibly competitive in the Denver area, so we constantly have to be able to provide better service and use new features to remain competitive.
Overall, I’ve found LigoLab to be very supportive. As the company has grown, its LIS system support team has built strong processes for reporting issues and following up quickly. I’m a big fan of LigoLab and its LIS platform, it delivers real value. And while I’m not shy about offering criticism when it’s warranted, my overall experience has been overwhelmingly positive.
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Our largest growth area is molecular, so with LigoLab, we've developed unidirectional and bidirectional interfaces that assist us in our lab workflow. Another area that has been big for us is the configuration of rules. LigoLab’s LIS lab solution has such a powerful, incredible rule engine that when we get unique requests from our customers or providers, we're able to support them. We don't have to use what I call the sticky note method to remember that this doctor wants this, and the other one wants that. With the rule engine, we control all and provide unique one-off requests for our providers.
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The Role of Customer Reviews in LIS Systems Success
Building Success Through Feedback: Customer reviews are a cornerstone of success for laboratory information systems. At LigoLab, strong partnerships and continuous improvement are key to delivering exceptional pathology lab software solutions. Input from medical labs directly shapes the features and enhancements of our medical LIS systems, ensuring they address real-world challenges and exceed expectations.
Discover More: Is Your Pathology Lab Reporting Software System Outdated and Lacking Functionality?
Why Customer Reviews Matter: Customer feedback validates reliability, efficiency, and seamless integration of LIS software and fosters trust and credibility within the industry. Positive testimonials provide decision-makers with confidence by showcasing how the best LIS software enhances workflows and operational efficiency.
These insights differentiate laboratory information system vendors in a competitive market, highlighting unique features and benefits that empower clinical labs and pathology groups to thrive.
Driving Innovation Through Feedback: Beyond building trust, customer reviews fuel ongoing innovation in medical LIS software development. Constructive feedback helps laboratory information system companies such as LigoLab to address challenges, refine existing features, and introduce capabilities that align with the evolving needs of laboratories.
By prioritizing user experiences, the best LIS software vendors stay ahead in pathology lab management, delivering solutions that enhance accuracy, efficiency, and reliability.
Discover More: What You Need to Know Before Contracting with a Laboratory Information System (LIS) Company
Exploring Advanced LIS System Software Solutions
A modern LIS laboratory information system is the backbone for all lab operations. Like an alarm clock, it must be dependable because all unplanned downtime disrupts operations, strains customer relationships, and jeopardizes patient outcomes.
If unplanned downtime is a frequent issue at your lab, it’s time to consider a change. Stability and dependability aren’t just features of the best LIS; they’re essentials for maintaining trust and seamless operations.
Discover More: Stability and Performance - The Two Most Important Aspects of a Modern Laboratory Operation
Tired of Wrestling a Growing Lab Monster?
Ditch the patchwork of multiple laboratory software systems and streamline your operations with an all-in-one informatics platform designed to modernize your lab and accelerate growth.
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If your diagnostic lab software has become unmanageable, it’s time to take control with LigoLab’s comprehensive and flexible informatics platform. Designed with a fully integrated lab information system that also supports lab billing and direct-to-consumer lab testing workflows, LigoLab eliminates the complexity of juggling multiple systems.
Simplify operations and streamline every process with LigoLab’s all-in-one medical LIS and lab billing platform.
White Paper: The Connected Laboratory - Leveraging LIS & RCM to Grow Your Business
More LIS System Resources Available
Discover how advanced LIS systems can transform your pathology practice with these additional resources:
- Case Study: A Conversation with LIS System Administrator Kristie Becerra
- White Paper: What To Do When Your Laboratory Information System Is Sunsetting
Ready to explore the most reliable LIS system on the market?
