Industry Insights
Anatomic Pathology Software Roundtable Recap: Balancing Pressures with the Promise of New Technology
September 26, 2025
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Editor’s Note: This Industry Insights post was first published on August 29, 2023.
Sometimes it’s a good idea to step back and compare what was predicted with what transpired. Doing this is an excellent way to track changes and trends in our dynamic laboratory information system software industry.
The August 2023 issue of CAP Today provides a look back at the concerns experts voiced then and a way to measure progress since. The issue features a roundtable on anatomic pathology, highlighting the pressures labs face and the new diagnostic lab software tools helping to counter shrinking reimbursements, workforce shortages, and burnout.
To read the article, click below.
CAP Today Article: In Anatomic Pathology Labs, a Balancing Act
LigoLab’s CEO Promotes LIS System and Laboratory Billing Integrations
As usual, CAP Today publisher Bob McGonnagle deserves credit for bringing together an excellent panel of pathologists and representatives of laboratory information system companies that support their work.
LigoLab CEO Suren Avunjian, a regular roundtable guest, participated in the discussion and offered his insights as McGonnagle moderated.
Editorial Note: Suren’s answers were abbreviated in the CAP Today article. Below are full responses to the questions asked of him during the insightful discussion.
Q: Suren Avunjian, you’ve often said that your customers’ challenges are your own. How do you view the current situation, and what steps do you suggest could provide relief?
A: Reimbursement issues are adding to the perfect storm. We're currently facing what can be described as a 'perfect storm.' Declining laboratory billing reimbursements, the shortage of staff and pathologists, and the continually escalating costs represent significant issues for the laboratory sector. Amidst this complex scenario, laboratories struggle to maintain operational efficiency while ensuring they can continue to deliver high-quality patient care.
Discover More: Laboratory Information System Software and Its Role in Overcoming Laboratory Staffing Challenges
However, every challenge also presents an opportunity, and these substantial hurdles are opening doors for laboratory information system vendors to step in and make a real difference in LIS software technology. Advanced and comprehensive anatomic pathology LIS technology platforms equipped with the right kind of automation can offer pathology lab software solutions that directly address these issues, enabling laboratories to navigate the choppy waters of today's healthcare environment more effectively.
Discover More: Best Pathology Lab Reporting Software - Buyers Guide and Checklist
Meanwhile, innovative laboratory revenue cycle management (lab RCM) technology and modern laboratory billing solutions can provide critical support in dealing with declining reimbursements. By leveraging advanced rule sets, strategies, and analytics, labs can gain better control and insight into their technical and financial operations, identify waste, and make informed decisions that enhance collections and profitability.
Furthermore, advanced technologies such as Artificial Intelligence (AI) and Machine Learning can also play a crucial role in enhancing the capabilities of pathologists, thus helping to mitigate the impact of pathologist shortages.
LigoLab integrated with BioImagene (later acquired by Ventana and Roche) as a digital pathology partner over a decade ago, marking our entry into this space. Since then, we've established integrations with a host of whole-slide imagers and developed an agnostic laboratory information system platform. This approach enables rapid integration with the latest digital pathology solutions while providing a marketplace layer for AI technology, tailor-made for different machine learning models and specific to each stain and specimen.
As more practices embrace digital pathology over the next few years, these technologies will prove increasingly valuable. We're seeing this trend among our anatomic pathology software customers, many of whom have initiated a digital pathology strategy or plan to do so within the next 12 months.
One of our key initiatives is developing a cloud-based EHR integration network to alleviate some of the industry's challenges. With this integration engine, when customers partner with LigoLab, they gain automatic access to all EHRs integrated into the cloud network. This happens without the need for individual labs to rebuild them. Point-to-point interfaces have created considerable struggle and costs within our industry. Our cloud-based integration engine is designed to remove these pain points, enabling customers to connect with our LIS lab solution quickly and cost-effectively.
Discover More: LigoLab Delivers the LIS System Interoperability Needed to Transform Medical Laboratories into Thriving Businesses
Q: Suren, what are you seeing in terms of the demand to bring gene sequencing in-house, recognizing the complexity of the technology, the IT, and the expertise of operators?
A: We see the appetite in the general pathology labs we serve. A few have deployed in-house gene sequencing technologies, but most are still in research and planning phases.
The decision to bring gene sequencing in-house can be influenced by various factors, and indeed, we are observing an increasing interest and contracts from specialized laboratories that focus on genomic testing.
The driving force behind this trend often revolves around personalization and the deployment of new clinical products that require greater control over the sequencing process, faster turnaround times, and the ability to customize analysis based on specific research or clinical needs.
Cost is certainly a significant factor. The upfront investment for sequencing equipment can be substantial, not to mention the ongoing costs of consumables, maintenance, and the necessary informatics infrastructure. Additionally, gene sequencing requires specialized personnel to operate the equipment and interpret the data, which adds to the overall operational cost.
However, as sequencing technologies advance and become more efficient, these costs gradually decline, making in-house sequencing more feasible for many laboratories.
The informatics needs for gene sequencing are considerable and extend well beyond the sequencing process. Data management, analysis, interpretation, and storage require robust and sophisticated laboratory software systems.
The vast amount of data generated by sequencing procedures can be overwhelming, so having the right bioinformatics resources in place is critical. Furthermore, this data is highly sensitive, requiring stringent security measures to protect patient privacy and comply with regulatory requirements.
Learn More: LigoLab’s Enhanced Cybersecurity Solutions Give Customers Added Protection and Peace of Mind
Ultimately, whether an organization decides to bring gene sequencing in-house depends on its specific circumstances, including its budget, the volume and type of sequencing it plans to do, its timeline requirements, its informatics capacity, and the expertise of its staff.
White Paper: Summit Pathology - Achieving Laboratory Profitability Amidst Operational Pressures
Take Your Practice to the Next Level with a Modern Laboratory Information System
CAP Today is a wonderful resource if you’re a medical lab looking to replace your outdated LIS system with a modern medical LIS platform. Pay special attention to their annual LIS systems issue (linked below) as it includes a comprehensive list of LIS software vendors and detailed descriptions of the products they offer.
Discover More: Annual CAP Today LIS Systems Guide
LigoLab’s all-in-one medical LIS and lab RCM informatics platform is listed with other lab vendors, making it easy to compare LIS systems.
The LigoLab platform is a comprehensive and highly configurable enterprise-grade laboratory information system software that helps pathology groups and clinical and reference labs modernize their operations and grow efficiently.
LigoLab empowers laboratories to differentiate, scale their operations, improve compliance, and increase profitability.
Contact LigoLab today to learn more about this modern LIS pathology software solution that helps mid-to-large-sized pathology labs grow faster.
