News
Introducing a New Revenue Source for Labs
August 4, 2026
Editor's Note: Originally published on August 2, 2021, this article highlights LigoLab's proven ability to quickly develop advanced diagnostic lab software that fully supports the evolving needs of its medical lab customers.
LOS ANGELES, CA - LigoLab, a leading provider of innovative laboratory information systems and laboratory billing software, has proudly announced that its TestDirectly direct-to-consumer lab testing platform supports the expansion of laboratory diagnostic services into a patient’s home.
With TestDirectly, laboratories can quickly become direct-to-consumer labs, opening new revenue sources and directly connecting with patients for easy, convenient at-home diagnostic testing.
How the TestDirectly At-Home Testing Workflow Works
The at-home testing workflow supported by TestDirectly covers every step of the diagnostic journey:
- Online ordering of the test kit
- Shipping the kit directly to the patient's home
- Receiving the collected specimen at the laboratory
- Processing the specimen in the lab
- Automatically delivering test results and consumer lab reports to the patient
"The TestDirectly portal supports all kinds of direct-to-consumer lab testing and serves as a marketplace for enhanced and specialized laboratory services," said Suren Avunjian, LigoLab's CEO. "Our clinical laboratory management platform enables testing organizations to gain visibility and grow their brands as they align with consumers and provide them with a streamlined and unified experience."
Meeting the Demand for At-Home Diagnostic Testing With TestDirectly
Patient Consumerism Is Driving a New Model of Care
Consumerism surged during the COVID pandemic, and today's patients are playing a more active role in their healthcare decisions. They increasingly expect the ability to easily locate specialty laboratories, order test kits, and receive results, all from a single, trusted source.
With TestDirectly, direct-to-consumer labs can meet these expectations by offering comprehensive diagnostic testing and screening in an at-home setting.
Discover More: LigoLab’s Direct-to-Consumer Lab Testing Portal - An Innovative Solution for an Industry-Wide Problem
A Cloud-Based, Vendor-Agnostic Clinical Lab Workflow Tool
TestDirectly is a cloud-based, vendor-agnostic clinical lab workflow management tool that integrates seamlessly with all leading laboratory information systems (LIS software) and laboratory billing solutions (lab revenue cycle management software).
TestDirectly streamlines specimen ordering, collection, processing, and reporting by replacing paper forms and manual workflows with a seamless digital process, reducing errors, minimizing bottlenecks, accelerating reporting, and enhancing the experience for both patients and staff.
Discover More: Highlighting the Versatility of the TestDirectly Direct-to-Consumer Lab Testing Portal
Connecting Labs With Patients, Providers, and Organizations at Scale
The TestDirectly portal enables labs to directly connect with patients, collection facilities, providers, schools, employers, and other organizations for safe, accurate, and efficient direct-to-consumer lab testing. It supports every collection method, including at-home, drive-through, walk-up, and concierge testing services.
"The TestDirectly platform and its network of laboratories and collection centers throughout the U.S. have processed millions of cases to date," said Avunjian. "TestDirectly helps labs deliver a better patient experience, while providing the infrastructure needed for scalable direct-to-consumer lab testing, faster turnaround times, and full case and specimen support throughout the diagnostic journey."
Discover More: Pathology Lab Software - Determining Which LIS System is the Best Fit for Your Laboratory
Core Services Included in TestDirectly's Platform
In addition to supporting the at-home clinical lab workflow, TestDirectly also offers essential LIS laboratory information system software functionality, covering the full range of direct-to-consumer lab testing operations:
- Patient and family self-registration and scheduling
- Capacity management
- Specimen collection and tracking
- Specimen processing
- Laboratory billing and compliance support
- Report generation
- Patient result notifications via email and SMS
- Automated delivery of consumer lab reports through email, text, the portal, or system interfaces
On-Demand Webinar: Learn How to Expand Your Lab’s Services and Add Revenue with Direct-to-Consumer Lab Testing
Learn More About TestDirectly's Direct-to-Consumer Lab Testing Solutions
TestDirectly is a direct-to-consumer lab testing portal designed to simplify consumer testing processes. The web portal enhances patient experiences by eliminating common barriers, such as paper forms and data entry errors, while also improving turnaround times.
A Continuously Evolving Platform Since 2020
Since its debut in 2020, TestDirectly has continually evolved to support a wide range of DTC diagnostic testing, including sexually transmitted infections, genetic tests, and more. Patients can conveniently access their results through multiple secure options by logging into an account, using a direct URL, or entering an access key, simplifying report management while enhancing security.
Specialized and Advanced Testing Capabilities
TestDirectly also offers specialized testing scenarios such as pooled testing, where samples from multiple individuals are combined, and reflex testing is performed if positive results are detected. The platform additionally enables the shipment of home test kits and integration with the SMART Health Card Framework for travel compliance.
With customizable workflows and automated notifications, TestDirectly has become a vital LIS software reporting tool for labs and healthcare providers, enabling large-scale testing programs with ease and supporting the goal of increasing test volumes while maintaining fast results and a unified patient experience across diverse testing environments.
Case Study: Leading Molecular Lab Teams with TestDirectly to Provide State-Wide COVID-19 School Surveillance Testing
Ready to See TestDirectly for Yourself?
Start a conversation with a TestDirectly product specialist today.
Set Meeting: Speak with a TestDirectly Product Specialist
LigoLab's All-in-One Medical LIS and Lab Billing Informatics Platform
LigoLab’s all-in-one Medical LIS & Lab Billing Informatics Platform is a powerful, adaptable, and scalable laboratory information system and laboratory revenue cycle management platform designed to meet the evolving needs of growing clinical labs and pathology groups. It enhances both operational efficiency and financial performance by maintaining end-to-end data integrity and removing common barriers to growth.
As an all-encompassing lab information system with built-in comprehensive laboratory billing solutions, LigoLab goes beyond standard laboratory workflow management, offering a complete set of modules for outreach, document imaging, specimen tracking, client services, digital pathology, and consultative diagnostic reporting. Its integrated laboratory billing module initiates the RCM cycle as soon as a test order is placed.
LigoLab also offers an innovative tiered pricing model that eliminates upfront licensing fees, ensuring the platform aligns with each laboratory's growth objectives.
Tiered Pricing: LigoLab Informatics Platform - Uniquely Designed to Deliver Maximum Value
Ready to Transform Your Lab?
Schedule an LIS system software demo today and discover how LigoLab can help your laboratory scale efficiently while achieving excellence in both operations and revenue management.
Take Action: Speak with a LigoLab Product Specialist
Frequently Asked Questions About TestDirectly and At-Home Lab Testing Revenue Opportunities
What is TestDirectly, and how does it help labs enter the at-home testing market?
TestDirectly is LigoLab's direct-to-consumer lab testing portal. This cloud-based, vendor-agnostic platform enables clinical laboratories to offer at-home diagnostic testing by managing every step of the process from online test kit ordering and home delivery through specimen receipt, laboratory processing, results generation, and secure consumer report delivery. It enables labs to become direct-to-consumer testing providers, opening entirely new revenue streams that are independent of traditional physician order volume.
What steps are involved in the TestDirectly at-home testing workflow?
The complete at-home testing workflow includes online ordering of the test kit by the patient, shipment of the kit directly to the patient's home, receipt of the collected specimen at the laboratory, processing of the specimen in the lab, and automatic delivery of consumer lab reports to the patient through the portal, email, or SMS.
Is TestDirectly compatible with existing laboratory information system software and lab billing systems?
Yes. TestDirectly is designed as a cloud-based, vendor-agnostic platform that integrates seamlessly with all laboratory information systems and laboratory billing solutions, regardless of the lab's current technology stack. Once integrated, it feeds patient registration and order data directly into the organization's existing clinical lab workflow, eliminating manual data entry and enabling a fully electronic process from order to result without requiring the lab to replace its existing infrastructure.
What collection methods does TestDirectly support beyond at-home testing?
TestDirectly supports a comprehensive range of collection methods, including at-home specimen collection using mailed test kits, drive-through collection sites, walk-up and on-site testing centers, mobile and dispatched specimen collection, concierge testing services at the patient's home, and pooled surveillance testing for large populations. This breadth makes it a versatile platform for labs that want to diversify their testing services across multiple patient engagement models.
What specialized testing capabilities does TestDirectly offer beyond standard diagnostics?
TestDirectly supports pooled testing, where samples from multiple individuals are combined into a single test to rapidly screen large groups. The platform also supports at-home test kit shipment and registration, inventory management, integration with the SMART Health Card Framework for verifiable travel health documentation, and automated notifications via email and SMS throughout the testing lifecycle.
How does TestDirectly enhance both turnaround times and patient experience?
TestDirectly eliminates the manual data entry bottleneck, one of the most common sources of delays in laboratory testing, by enabling patients to self-register electronically before specimen collection. Specimens arrive at the lab pre-associated with complete electronic orders, allowing staff to scan and process them immediately. Once results are verified, consumer lab reports are automatically generated and delivered to patients, with most individuals receiving their results within 48 hours of specimen collection and without requiring any additional follow-up from lab staff.
How does TestDirectly integrate with LigoLab's all-in-one LIS system and lab billing platform?
When labs use both LigoLab and TestDirectly, the platforms share a unified database and infrastructure, meaning patient registration, test ordering, specimen tracking, billing, and results reporting all flow through the same integrated system. This eliminates data silos, prevents synchronization errors, and enables the laboratory billing process to begin when a patient places a test order, maximizing revenue capture and ensuring complete end-to-end data integrity across both clinical and financial operations of the lab.
