News
Introducing a New Revenue Source for Labs
July 24, 2025
Editor’s Note: Originally published on August 2, 2021, this article highlights LigoLab’s proven ability to quickly develop advanced diagnostic lab software that fully supports the evolving needs of its medical lab customers.
LOS ANGELES, CA – LigoLab, a leading provider of innovative pathology reporting software - such as laboratory information systems and lab billing software - has announced that its TestDirectly (TestDirectly.com) direct-to-consumer lab testing platform supports the expansion of laboratory diagnostic services into the home.
With TestDirectly, laboratories have the opportunity to become direct-to-consumer labs by opening new revenue sources and directly connecting with patients for easy and convenient at-home testing.
Here is an overview of services supported by the TestDirectly at-home testing workflow:
- Online ordering of the test kit
- Shipping the kit directly to the patient’s home
- Receiving the collected specimen at the laboratory
- Processing the specimen in the lab
- Automatically delivering the test results (consumer lab reports) to the patient
- Scheduling and conducting video consultations, if needed, after the patient receives the results
“The TestDirectly portal supports any kind of direct-to-consumer lab testing and serves as a marketplace for enhanced and specialized laboratory services,” said Suren Avunjian, LigoLab’s CEO. “The clinical laboratory management platform enables testing organizations to gain visibility and grow their brands as they align with consumers and provide them with a streamlined and unified experience.”
Meeting the Demand for At-Home Diagnostic Testing with TestDirectly
Patient consumerism surged during the COVID pandemic, and today’s patients are playing a more active role in their healthcare decisions. They increasingly expect the ability to easily locate specialty laboratories, order test kits, and receive results—all from a single, trusted source.
With TestDirectly, direct-to-consumer labs can meet these expectations by offering comprehensive diagnostic testing and screening in an at-home setting.
Discover More: LigoLab’s Direct-to-Consumer Lab Testing Portal: An Innovative Solution for an Industry-Wide Problem
TestDirectly is a cloud-based, vendor-agnostic clinical lab workflow management tool that integrates seamlessly with all laboratory information systems (LIS software) and laboratory billing solutions (lab revenue cycle management software).
TestDirectly streamlines the ordering, collection, processing, and reporting of specimen samples by replacing paper forms and manual workflows with a seamless digital process. This reduces errors, minimizes bottlenecks, speeds up reporting, and enhances the experience for both patients and staff.
Discover More: Highlighting the Versatility of the TestDirectly Direct-to-Consumer Lab Testing Portal
The TestDirectly portal enables labs to directly connect with patients, collection facilities, providers, schools, employers, and other organizations for safe, accurate, and efficient direct-to-consumer lab testing. It supports every collection method—including at-home, drive-through, walk-up, and concierge testing services.
“The TestDirectly platform and its network of laboratories and collection centers throughout the U.S. have processed millions of cases to date,” said Avunjian. “TestDirectly helps labs deliver a better patient experience, while providing the infrastructure needed for scalable direct-to-consumer lab testing, faster turnaround times (TestDirectly results time), and full case and specimen support throughout the diagnostic journey.”
Discover More: Pathology Lab Software: Determining Which LIS System is the Best Fit for Your Laboratory
In addition to supporting the at-home testing workflow, TestDirectly also offers essential LIS laboratory information system software functionality.
Its core services include patient and family self-registration and scheduling, capacity management, specimen collection and tracking, specimen processing, laboratory billing, compliance support, report generation, patient result notifications via email and SMS, and automated delivery of consumer lab reports through email, text, the portal, or system interfaces.
On-Demand Webinar: Learn How to Expand Your Lab’s Services and Add Revenue with Direct-to-Consumer Lab Testing
Learn More About TestDirectly’s Direct-to-Consumer Lab Testing Solutions
TestDirectly (TestDirectly.com) is a direct-to-consumer lab testing portal designed to simplify consumer testing processes for medical labs and urgent care centers.
The web portal enhances patient experiences by eliminating common barriers, such as paper forms and data entry errors, while also improving turnaround times. The TestDirectly results platform supports a variety of testing scenarios, including sexually transmitted infections, genetic tests, and more, allowing patients to directly order tests and receive results (consumer lab reports).
Since its debut in 2020, TestDirectly has continually evolved to support a wide range of diagnostic testing workflows. Patients can conveniently access their results through multiple secure options—by logging into an account, using a direct URL, or entering an access key. The platform simplifies report management and enhances security, enabling direct-to-consumer labs to scale their operations while delivering the seamless, user-friendly experience today’s consumers expect.
Case Study: Leading Molecular Lab Teams with TestDirectly to Provide State-Wide COVID-19 School Surveillance Testing
TestDirectly also offers specialized testing scenarios, such as pooled testing, where samples from multiple individuals are combined, and reflex testing is done if positive results are detected. Additionally, the platform enables the shipment of home test kits, vaccination scheduling, and integration with the SMART Health Card Framework for travel compliance.
With customizable workflows and automated notifications, TestDirectly has become a vital pathology reporting software tool for labs and healthcare providers, enabling large-scale testing programs with ease. It supports the intent of increasing test volumes, maintaining fast test results, and providing a unified patient experience across various testing environments.
Ready to see TestDirectly for yourself? Start a conversation with a TestDirectly product specialist today.
Speak with a TestDirectly Product Specialist
LigoLab’s All-in-One LIS & RCM Laboratory Informatics Platform
The all-in-one LigoLab Medical LIS & Lab RCM Informatics Platform is a powerful, adaptable, and scalable laboratory information system and laboratory revenue cycle management (lab RCM) platform designed to meet the evolving needs of clinical labs and pathology groups. It enhances both operational efficiency and financial performance by maintaining end-to-end data integrity and removing common barriers to growth.
As an all-encompassing LIS system with built-in comprehensive and agile laboratory billing solutions, LigoLab goes beyond standard laboratory workflows. It offers a complete set of modules for outreach, document imaging, specimen tracking, client services, digital pathology, consultative diagnostic reporting, plus an integrated laboratory billing module that initiates the RCM cycle as soon as a test order is placed.
Additionally, LigoLab’s innovative tiered pricing model eliminates upfront licensing fees, ensuring that the platform aligns with your laboratory’s growth objectives.
With a focus on process improvement, error reduction, and seamless integration, LigoLab is the ideal partner for modern laboratories looking to scale efficiently while achieving excellence in both operations and revenue management.
Tiered Pricing: LigoLab Informatics Platform: Uniquely Designed to Deliver Maximum Value
Discover how LigoLab can transform your lab—schedule a pathology software demo today!
