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LigoLab Adds Laboratory Information System Functionality and Other Enhancements to TestDirectly, its Direct-to-Consumer Lab Testing Platform

LigoLab Adds Laboratory Information System Functionality and Other Enhancements to TestDirectly, its Direct-to-Consumer Lab Testing Platform

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LOS ANGELES, CA -- LigoLab Information Systems, developers of enterprise pathology lab software (LIS systems, in-house laboratory billing solutions, and direct-to-consumer lab testing) for clinical laboratories and pathology groups, has announced that its direct-to-consumer lab testing software application, TestDirectly (TestDirectly.com), is now equipped with laboratory information system functions that makes it a lightweight point-of-care option for low-volume testing facilities.

“TestDirectly supports instrument interfaces and manual lab testing workflows, plus consumer lab reports generation and delivery, and reporting to national and state health agencies,” said LigoLab CEO Suren Avunjian. “TestDirectly is an adaptable direct-to-consumer lab testing tool with the flexibility direct-to-consumer labs need to expand and grow their organizations and scale diagnostic services.”

For larger facilities processing thousands of samples daily, TestDirectly is LIS system neutral and integrates with all other laboratory information systems and lab revenue cycle management (lab RCM) systems to boost testing capacity and improve turnaround times. 

TestDirectly results time improves by replacing paper forms and manual order entry with an electronic clinical lab workflow that covers the complete life-cycle of a case and a specimen, including patient and family self-registration and scheduling, capacity management, specimen collection, laboratory billing, specimen tracking and processing, automated consumer lab reports delivery, and reporting to public health departments and state agencies. 

In addition to the new lab information system functionality that caters to smaller facilities, other recent pathology software enhancements to the direct-to-consumer application include linking multiple family members to one account, and on-demand download of travel documents for air travel. 

“TestDirectly has evolved to meet the needs of our medical laboratory customers,” said Avunjian, who noted that the innovative application can support hundreds of thousands of patients being processed daily by its lab partners. “TestDirectly supports every potential lab workflow for convenient and cost-effective direct-to-consumer lab testing.”

To date, the ability of LigoLab lab partners to test patients directly continues to improve thanks to the TestDirectly network, comprised of LIS medical laboratories, specimen collection centers, urgent care facilities, and outpatient clinics throughout the U.S. 

The TestDirectly network has collected, processed, and reported millions of tests since the start of the COVID-19 pandemic in 2020. 

Organizations ranging from long-term care facilities and employers to state and county health departments continue to rely on TestDirectly (and TestDirectly.com) for safe, fast, and easy direct-to-consumer lab testing.  

Innovative Molecular Lab Testing Software

TestDirectly is a flexible web-based direct-to-consumer lab testing portal that provides turn-key testing solutions for medical laboratories and first-care facilities (specimen collection centers, urgent care centers, outpatient clinics, etc.), allowing them to cater to patients who desire more control over their healthcare, fast and convenient direct-to-consumer lab testing, and consumer lab reports with test results delivered directly to them via email or text. 

TestDirectly eliminates bottlenecks with an automated pathology reporting software solution that replaces paper forms and manual order entry. This adaptable laboratory report software tool integrates with all LIS systems and laboratory billing solutions. In essence, it extends lab outreach and opens up new revenue opportunities. 

TestDirectly supports the collection and processing of specimens, the creation and delivery of consumer lab reports, and the management of test payment and compliance, all while also delivering a better and more unified patient experience.

Cutting-Edge Pathology Lab Software 

LigoLab is a leading provider of innovative end-to-end pathology reporting software for medical laboratories, servicing nearly 300 facilities nationwide. 

As a comprehensive enterprise-grade pathology software solution, the LigoLab LIS & RCM Laboratory Informatics Platform™ includes modules for every testing discipline, all on one united, integrated, and powerful informatics platform that supports the entire lifecycle of all cases, enabling laboratories to differentiate themselves in the marketplace, scale their operations, and become more profitable. 

The platform features an advanced laboratory revenue cycle management module deeply integrated with the LIS system module. This integration results in end-to-end data integrity while creating the opportunity to automate lab workflow that was previously handled manually. For example, with this arrangement labs can automate ICD and CPT coding. Medical LIS and lab RCM integration enables the laboratory billing process to start at order inception with verification, eligibility, and scrubbing components that increase clean claim submissions and revenue, and decrease denials and compliance risk.

Learn More About LigoLab and its Laboratory Billing Solutions 

For those unaware of the major advantages that come with medical LIS and lab RCM integration via an all-in-one pathology lab software platform, we’ve included a case study with comments from a lab director who witnessed significant operational and financial improvements since the LigoLab platform was deployed in her lab environment.

Documenting the Avero Diagnostics Move From a Legacy Lab RCM System to LigoLab’s All-in-One Lab Informatics Platform

Here also is a summary of the case study.

Avero Diagnostics, initially known as Northwest Pathology and Northwest Laboratory, is a national physician-operated laboratory with facilities in Bellingham, WA, Irving, TX, and Lubbock, TX. 

The laboratory specializes in various areas such as women’s health, anatomic and clinical pathology, molecular pathology, and clinical diagnostics. Returning to Avero Diagnostics after a two-year hiatus, Tina Quevedo faced the challenge of replacing the lab’s underperforming legacy laboratory billing/lab revenue cycle management (lab RCM) software with a more efficient laboratory billing system to improve productivity and cash flow.

Quevedo, who has over 30 years of experience in medical lab billing, quickly identified the core issues within the existing laboratory billing system (which included missing fields, malfunctioning scrubbers, and excessive manual processing), all of which caused a backlog of 47,000 encounters that were not processed properly, leading to financial losses and operational inefficiencies. 

Her immediate recommendation was to transition away from the legacy laboratory billing system and switch to LigoLab's in-house laboratory billing solution, thereby taking advantage of LigoaLab’s LIS system and lab RCM integration which promised automation and improved interfacing between departments, thus addressing the existing challenges head-on.

The implementation of LigoLab's RCM solution was described as smooth and straightforward, largely due to her previous familiarity with LigoLab and the lab vendor’s existing LIS software solution. 

By August, the transition was complete, resolving the claims backlog and significantly enhancing operational metrics like claim processing speed and payment accuracy. 

The new laboratory billing system improved the lab's RCM cycle and overall client satisfaction by ensuring faster and more reliable lab report deliveries, showcasing a successful decision by Quevedo and other lab leadership.


Michael Kalinowski
Author
Michael Handles Marketing and Communications for LigoLab

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