LigoLab Career Opportunities

Implementation Agent

Employment Type

Full-Time

Before you apply please read the following section carefully:

  • We require a cover letter detailing the relevance of your experience for the posted position
  • We are ONLY considering candidates from the U.S. with work authorization for permanent employment (W-2)

Required Skills:

The primary responsibility of the Implementation Agent is to manage the entire project from start to finish. This requires:

  • A minimum of three years experience managing implementation projects in a laboratory domain [required]
  • Knowledge of at least two of the following laboratory workflows [required]
  • Anatomic Pathology 
  • Surgical 
  • Cytology
  • Clinical
  • Microbiology
  • Flow Cytometry
  • Excellent written and verbal communication skills [required]
  • Fundamentals of software, hardware and networking troubleshooting [required]
  • Understanding of clinical instrumentation [plus]
  • Understanding of medical laboratory domain, terminology, and environment [plus]
  • Experience with Jira, Notion, or similar project management platforms [plus]

What We Expect from a Qualified Candidate:

  • Be willing to travel within the United States
  • Be comfortable working both independently and in a team
  • Independently interact with customers during daily/weekly calls to collect workflow details, provide training, and implement workflow configurations within the LIS
  • Work closely with development, support, billing, and interface teams to setup configurations needed to support the client’s workflow
  • Determined, self-motivated, and able to take initiative

What We Offer:

  • Intensive domain training during which we closely work and train the person to understand medical laboratory domain and enterprise software management
  • Continuous career growth and opportunities to acquire new skills
  • Holidays, vacation/sick leave, contributions to health insurance, 401k, bonuses